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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 18,776 reviews
  • Rated 5 out of 5 stars

    The Guy Knows What They're Doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective Efficient fast Friendly & Knowledgeable. Great job. Tha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rapid Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook up was very fast and tech informed me that I could improve my picture by calling Direct TV and ordering a new receiver. It worked!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service provided the service men were very patient with us and explained as they installed the tv. They also made some nice recommendations for our upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unboxed my television and set it up nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installation guys

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were very helpful in explaining everything about my new tv and how to understand how to use my controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s set our tv up and programmed it. They also showed me how to use our first smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad installed my new TV very quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set my new TV up and programed it for me. They also took away my old tube TV. They both were very nice and wore masks and gloves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech advantage gives you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech delivery and install was an exceptional benefit of being a Total Tech customer, professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV install by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my new TV exactly the way it should be. Set-up my channels and it's working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service assistant was efficient and very helpful in setting up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional friendly and informative helping 2 retired people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 2-person crew were very personable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew arrived early and completed the installation very quickly and expertly. They even praised my A-V setup, which I appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skilled and Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, skilled and polite. Enjoyed the experience, Happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service and training. On time and efficient with the set up process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install a 75 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom was efficient and capable did a great job!!! Couldn’t ask for a better result!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly Geek Squad who answered any questions we had. Gently took out the 65 inch 70 plus pound tv out of box and placed the tv stands where it fit the table perfectly. Helped in setting up the tv so we could watch cable service tv stations. Helped with understanding the tv remote functions and helped with also setting up the universal remote. Arrived on time and gave us a courtesy call 15 minutes before arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad cleaned up my "rat's nest"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in, set up the TV and connected it to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS EXCELLENT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT CONNECTED EVERYTHING TO THE TV. IT IS REALLY GOOD AND EXCELLENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no idea how to setup and successfully connect everything. John, the Geek, delivered it and everything we needed. We never had to carry or open a box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were knowledgeable, knew the product, answered my questions, polite, illustrated the product and features so I could understand, awesome team. Geek squad is awesome!

    I would recommend this to a friend