Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV set-up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Answered all my questions and concerns. These guys are the best.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thanks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for your service. The men installed this quickly and earlier than expected.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Had additional equipment to finish the install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was done quickly. Had additional equipment to install
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad install was expertly done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expert installation- mounting TV and sound bar set up. Friendly and courteous service. Also got tips for optimum use of sound system. Much appreciated!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Gene22
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hildago, set up my TV to make it simple for me to operate alll the accessories attached to the TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Outstanding geek squad work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great part of the membership. Professional and courteous installer!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents did a fine job of installing my tv and components
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
T.V. and Sound Bar setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job connecting my new tv to all my devices.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so very happy with the setup and installation of my purchase. The techs did a terrific job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV installation & Instruction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and instruction for the TV was basic because it is a basic TV but the person BestBuy or Geek Squad had come to my home made me feel safe, informed and happy that I chose Best Buy.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were excellent. Were careful. Knew what they were doing. Explained everything about the tv. Answered all our questions. Best money I ever spent
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This installation was quick and complete. They even showed me how to use it, until I understood. The technicians were friendly and knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Swuad mounted my tv on the wall.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely nice. Knew what they were doing. Were patient And explained things to me. A great experience.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tech was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was great. One tome. Friendly, knowledgeable and completed the job quickly. Ill use him every tome
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Guy Knows What They're Doing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Effective Efficient fast Friendly & Knowledgeable. Great job. Tha
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was on time and completed the installation and hook up easily without any issues. The agent was very familiar with the installation process and as setting the TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GEEK ON!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY GOOD JOB!! WELL DONE!! VERY POLITE, WELL KNOWLEDGED IN THEIR TECK!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Install Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.set up my 65" Samsung tv. Made sure services (Amazon, Netflix, etc) were active and working. Did a quick check on picture dynamics. Answered a few questions we had. Overall efficient and when left had everything working.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I'd Do it Again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was handled in a professional manner. The representative was polite, respectful and did his job very well. I am so grateful he set this up as it would have taken me way more time to do the same thing. Thank you.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent came in, reconfigured equipment as needed, was professional and efficient. Helped make sure everything was labeled and in working order, situated where we needed it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
