Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad did an awesome job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was prompt, courteous and very helpful! Installed the new tv and took away the old one! Thank you BB Geek Squad!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Awesome Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs that delivered TV and set it up were friendly and professional. It was obvious they do this daily. The Geek Squad service is what led us to purchase from Best Buy. Highly recommend to others.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are amazing. Put everything together than took the time to make sure I knew how to work everything. Love the Geek Squad
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
My Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew--including the "2 M" fellows ---did an excellent job in setting up our new 32"Sony and explaining how everything worked with the Roku stick we had also purchased.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
A super superior service with installation of our
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technitions were very informative during the process. They showed us what the equipment was connected to and how to make it function properly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alex did an excellent job of setting up my new TV for me.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great installment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful, professional and friendly. Setup was quick and easy.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad hooked up my new TV and took the old one away.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad gentlemen were very knowledgeable and were able to set up our TVs to our sound bar and WiFi with ease and teach us how to use the remote and functions
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad had everything installed quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad had everything installed on the tv. Internet, change use of cable remote, signed in on Samsung account. Job well done.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV delivery and setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The men showed up on time and were very organized. They installed our 70" tv on our wall fast with no problems. There is no way we could have done this ourselves. They made sure we were hooked up to everything. Showed us how to use our new remote and answered all of our questions. They were very friendly. Took the box with them to dispose of for us. Well worth the money to have them deliver and install.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
THE geek squad agent did a super job in hooking it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent connected it up on the 12th of Dec.2022 super pic and color best one we ever had the 55in.LG
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were awesome. The setup and their explaining how everything works was a plus for me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
It fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture at good price. Thanks for assistance to the Best Buy employees who provided information necessary to make decision
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chad (Geek Squad) was the Consumate Professional installing My 65 inch TV and Sound System -His expertise and knowledge made the installation go very smoothly !!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew was very friendly and cooperative, and informative about the working of television
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Worth the cost for a 85” tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The contractors are great, professional and friendly. The tv is heavy but not crazy, it’s more the large size makes it difficult to handle. Let the movers handle it so if anything breaks you’re covered.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv with care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents unboxed my tv and set it up showing respect for my house (they even wore shoe covers).
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Why not??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. They do everything for you. No more struggling to level the TV or find studs. They do it all.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Did an awesome job! Thank you!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the picture and the installation was great!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend