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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the fact the tech guys that delivered were so knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great that setup my TV. they were great at showing me how to use the remote. I am 82 and I needed help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an excellent job connecting our new TV. They were very polite and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and polite installers. All business got the job done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new tv hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv connect and setup went very smoothly. the geek squad team members were on time and very efficent at their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV arrived on time and the installers were quick and efficient and showed me the basic operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad were very knowledgeable and friendly. Went beyond what was needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prompt courteous knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery, moved old TV to bedroom New TV works flawlessly with cable interface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the prompt and efficient service. I probably could have installed this myself but it was worth the cost to have it done quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so professional and so experienced, beautiful job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV within few minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to all my devices within few minutes. I was very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank Aaron for my tv hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron is the best along with Mike these guys know how to be professional in your home do the job clean up and gone thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assembled my tv base unit efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my 65 inch tv and assembled the tv base unit The assembly was quite complicated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great install of our new LG TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Squad" team quickly and efficiently delivered, installed and set-up our new LG 65" Smart TV! Since, we already had a TV stand in place and didn't want a wall-mount, they had no problem with this install. In and out in about 45 minutes, with most of that time answering questions for us about operation of the new TV features. Top notch job by a great 2-man team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your crew was very professional and courteous and did an outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early arrival, very helpful, worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was a little hesitant to spend the extra $$ for installation, since the TV was going to simply be sitting on the mantle, but, it was an 85inch TV, and there was no way I wanted to risk my investment. Two men showed up, and actually arrived a little ahead of schedule. They completed the installation quickly and efficiently, and showed us how to use the TV. They moved our old TV to the basement, and took away all of the packaging. Both men were kind and courteous. Not having to tackle this myself was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a Wonderful Job. Love it. Quick and perfect install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The Geek squad is the best! They have always been on time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys made it so easy! In and out in 20 minutes. Set everything up, and took out the trash. All we had to do was point and click the remote. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Arrived when promised, delivered and set up new tv quickly and spent time to go over operation

    I would recommend this to a friend