Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up tv and taught me how to use the tv and remote
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad performed set up on tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent setup my tv and connected to cable box before leaving. They made sure tv was working correctly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Geek te and sound system was set up 2 weeks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The television and sound system was not put together for one week. The television and sound system was delivered one week after the techs showed up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad service I had was in the store. It was quick and efficient
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Deliver and setup my new 50 Samsung. Very kind, right on time
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
I love the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Geek Squad. They are always on time, get the setup right, friendly and answer all my questions. Plus they make sure I know how to play everything before they leave.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
55”TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed a new 55” smart TV. Great job guys!! Not one problem great tv wish I would have gotten this sooner
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV delivery and setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The men showed up on time and were very organized. They installed our 70" tv on our wall fast with no problems. There is no way we could have done this ourselves. They made sure we were hooked up to everything. Showed us how to use our new remote and answered all of our questions. They were very friendly. Took the box with them to dispose of for us. Well worth the money to have them deliver and install.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional but try to get you buy things that are high price.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two man team delivered and set up Roku TV in less than 30 minutes. There was no wasted motion, no fumbling around, just quiet coordination by two men who knew what they were doing
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad gert an A+!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents placed the tv where I wanted it, completely set it up, explained the remote to me, and answered all of my questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service from Geek Squad agent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was efficient, courteous and explained how to use the tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my TV. Extremely helpful. Agent was very knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
John
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and friendly unpacked television neatly and took all packages' away.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great mounting job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy did great job and cleaned up the work from an installer that was there a couple of weeks before.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tv installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers did an awesome job. No complaints here. This is the third tv they have set up, great job each and every time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents from geek squad delivered, mounted, installed, & connected my TV to Google They were awesome and their support was awesome!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thank you, Mark -- our Geek Squad guy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Until now, I had only made use of the Best Buy Geek Squad at the in-store counter, Their knowledgeable and friendly service and advice each of those times helped me decide to subscribe to their service offer when I made my recent TV purchase. If Mark, their installer, is any indication of the kind of service we are to expect, then I consider my choice very well made, indeed.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew was very friendly and cooperative, and informative about the working of television
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Greek squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very respectful and friendly. Took time to explain how to work everything.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
