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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly professional with great knowledge of product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and helpful during the set up process. The only issue was that they were about 5 hours late. Not their fault, poor scheduling by someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, Courteous, Professional, Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks Squad once again performs great!...arrived on time stated, Moved one 65" large screen TV into another room, installed and programmed that, installed and programmed the New 75" replacement TV, set everything up, reprogrammed my Logitech remote controller, etc....cleaned up everywhere, took the empty boxes, reviewed all that was done checked to make sure I knew what & how it all worked. I have used Geek Squad services in over 5 new home moves, in 2 different states and they are excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquadTVConnection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV connection and setup works very well. The agents, Angel and Gabriel, did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my go. They showed me how to operate it and it works beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV CONNECT &SETUP 51" & LARGER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A (A++) TO HAVE WHEN YOU DO NOT HAVE TIME, ABILITY TO LIFT & SET UP THE TV/ REMOTE ETC. PLUS THERE TEAM IS PROMPT & ALWAYS KNOWLEDGABLE! ✞ ✰⚚△

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't here when this was delivered and set up. However the person that was here said they were professional and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best in the Business!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad appointment was on-time and work was completed quickly along with helpful operating tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great they were professional, fast ,clean and nice. I recommend the Geek squad for all my technical needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great and they do an excellent job on setting up everything on a new TV! They were very nice and polite! They were prompt and very good at their job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service Connecting TV after mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad quickly Connected all TV wires and cable in a timely manner. It was obvious that they were very knowledgeable about the insulation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my set and programmed it in a matter of minutes very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV, a beautiful clear picture. The Geeks was professional and accurate. I had to order another part to hold the TV up, because my stand was not big enough for the legs underneath the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased in home setup. The technician was courteous, knowledgeable and efficient. She demonstrated the operation of my TV without making me feel incompetent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv and taught me how to use the tv and remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that set up my tv was so knowledgeable and they had no problem in setting up my tv. They were so good at their job and it was worth it to get them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service . Very helpful. I would recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unusually good experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and pleasant geek techie. Went smoothly and punctually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Men were friendly and efficient. Very helpful. Excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. Prompt, efficient service in setting up the new TV, Excellent & Professional

    I would recommend this to a friend