Customer Ratings & Reviews

Technician was able to re-install the tv according to our specifications, quickly

The team set up our new TV and showed us how to operate the unit.

The tech was friendly, instructed me on the control use for each item and the install was quick. I'm very happy that I purchased the services and highly recommend it.

Agents did a great job mounting my tv - very professional

Until now, I had only made use of the Best Buy Geek Squad at the in-store counter, Their knowledgeable and friendly service and advice each of those times helped me decide to subscribe to their service offer when I made my recent TV purchase. If Mark, their installer, is any indication of the kind of service we are to expect, then I consider my choice very well made, indeed.

They were persona and professional. Obviously experienced. Quick and efficient,

Tech that showed up did an excellent job in setting up my TV and installing it and explaining the features and setting Unfortunately I don't remember his name

The installation crew arrived early and completed the installation very quickly and expertly. They even praised my A-V setup, which I appreciated!

Agents got the tv set up and working. Really need and instruction manual on how to turn tvs on though. Older people forget what they're told and need it written down.

Donald (from the Lynnwood location, I believe) was my Geek Squad rep. He called in advance to let me know his exact timetable -- then he was even a little early. He listened thoroughly to my problems and then told me exactly how he expected he could solve the problem. He estimated how long it would take and then completely delivered on his solution and the time it took. He was conscientious, fastidious about cleanliness and care in the time of covid, personable, and most importantly knowledgeable and professional. An absolute BRAVO!

set up my replacement tv. good job, friendly servide.

The two gentlemen that installed the flat screen TV wall mount and ran the wiring through the wall could not have been nicer. The install was perfect and they cleaned up after themselves!

The agent was very helpful, punctual in setting up my purchases and installed very quickly .

a two man crew delivered the 65 inch Sony television, they arrived on time, set up the TV and sound bar and explained the operation as well as connecting it to my services, They were extremely efficient and friendly. the service was well worth the price

Tech arrived on time very pleasent and professional. Set up Tv only problem Tv did not work. Glad I had Tech set up otherwise I would have thought I did something wrong.

Very courteous. Knew exactly how to install the TV

This is the second TV the Geek Squad has installed for us, which includes setting up the sound bar and relocating another TV. They are quick, precise, and very friendly. We like the Geek Squad.

I would usually go with an private contractor but due to size of TV I needed someone reliable who can handle this job. The service done was normal mount and set with hiding the cables and installing power bridge...I just wish appointments were more plentiful and could have been done on a Sunday

Sky and Chance arrived on time. They were able to set up my new TV, and install all my apps! They explained clearly what they were doing, and they did not leave until all my questions were answered!

The agent was on time courteous came in with everything he need for the setup Hooked up all my streaming devices Took garbage away with him. Kudos to him.