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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad. The guys are friendly, efficient, and do a great job. I'm a senior citizen and they are very patient and helpful explaining the technology to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second agent that delivered and setup our new TV was kind, knowledgeable, and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Roku is running!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent me two gentlemen who got my Roku tv up and running. With their short demonstration, I have been able to immediately enjoy my new tv. For someone like me who is not current on technologies, it would have taken weeks to muddle through this by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and setup a was perfect

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech delivery and setup very professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65 inch

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was knowledgeable, informative and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called and came earlier than expected. Very professional. Set up TV quickly and explained functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paitent and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was really professional and certainly knew what he was doing. He downloaded all of our streaming programs and showed us how it all worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service. The guy ran a little late because of traffic. He was very polite and helpful and he Explained to us how everything work on my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand Assembly and TV setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man crew assembled my TV stand and set up new Samsung 65" OLED Smart TV. They worked non-stop and did a great job setting up everything. Paying the extra money for assembly and set-up was well worth it. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOP SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very friendly, professional, knowledgeable, and helpful. provided excellent service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome to have Greek Squad deliver and set uo.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had my TV delivered and set up by Geek Squad. The Technician was awesome ! Quickly connected all the devices and explained the new TV and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Fantastic

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fantastic! The set up from The Geek Squad was Awesome. Would recommend them. Jeff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrive on time. That was a blessing! The did an expert installation in under an hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and his partner did a great job installing our new tv. Very helpful, on time and thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD reigns.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AGENTS do more then expected. I didn't know that my TV could be adjusted to my individual sight and audio needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy TV connect and setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a very good job eating up my TV and connecting all my streaming devices. They were here for an hour and 15 minutes for setup. They connected my cable and my Apple TV 4K. They also set up my sound bar. Good job overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and knowledgeable persons set up and connected to cable box and Sonos system and remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He called like they said he would, actually came early and did a wonderful job! Made sure everything was working before he left and even destroyed boxes for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out very quickly - on time and efficient. Very knowledgeable about the product as well as how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy delivery process. Installer was very efficient. Hooked everything up. Was very personable and helpful.

    I would recommend this to a friend