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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 18,772 reviews
  • Rated 5 out of 5 stars

    Best tech ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very competent, professional, and patient. Best tech I have ever experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unusually good experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and pleasant geek techie. Went smoothly and punctually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Men were friendly and efficient. Very helpful. Excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and set up our new 70 inch TV. They also attached our DVR and cable boxes so we only need one remote control to operate all of our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy delete and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup and delivered 65”tv on time mounted and connected tv well worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Answered any questions I had. installed quickly. if the need arises will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came when they said and hooked up tv. Showed me how to use it and they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad team did a beautiful job with installing our flat screen tv over our fireplace. They were courteous and professional and made sure there were no wires to be seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott and Martin did a great job installing my TV and setting it up. It looks great. They also tucked/hid the wiring. Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job…the tech was very courteous, knowledgeable and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting my tv - very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation of my 65 inch television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went very well The men were very professional and knowledgeable at their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never been disappointed with Geek Squad service. Always professional and accommodating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable, friendly and accommodating. It was a real pleasure to work with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job installing and were knowledgeable and careful in their work! I'm very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very cautious with N95 masks. Maintained distance . Very adept at connecting new device and linking to Logi tech remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers had great communication, arrived on time, set up the TV and all components, and explained how everything worked. They did not leave until I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job getting our TV setup, on the stand and ready to watch. Our tech was really good at his job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, got in, went to work and had it installed in no time. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got it Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the installation right the first time. Checked out all functions before they left including the cable connections.

    I would recommend this to a friend
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