Customer Ratings & Reviews

The technicians were very professional and helpful. They arrived right on time and quickly removed our old, monster of a tv.

Perfect delivery and setup. Real pros. Very nice and new the product.

Our technician was top notch. He answered all my questions and was extremely professional, courteous, and knowledgeable. We purchased from Best Buy many times over the years and because of our previous service and reliability, I see no reason to change.

Do to an illness had Geek Squad resetup my entire Home Theater. I have a 7.1.2 Atmos set up. All speaker wires were run neatly. Most important everything worked.

Geek Squad installed tv stand & apps for my tv. The agent was great & I would recommend him.

I had a good delivery of my new TV at the Germantown, MD store - your men were friendly and helpful and carried the TV to my car. Your Geek Squad rep was on time for the installation, performed the work in a timely manner and gave us full instructions on operation of the TV and streaming. We were well satisfield.

I can't say enough good things about the service provided by the Geek Squad. They and us wore our masks as they delivered/installed our new 4K TV; moved our other TV to another room; installed our new HDMI to RCA Converter on yet another (oldie but goodie) Sony TV which allowed us to attach a Firestick (and cut the satellite cord). They took their time to be cautious with everything they moved and set up our two new 4K Firesticks and assisted us with setting up our YouTube TV on the new TV.

They did such a wonderful job of putting it together.

Roland was efficient, got the TV up and running, connected my Apple IPad, and WiFi then made sure I understood how to use the system. Great teacher

The agents set up the TV and all services. Very friendly and knowledgeable.

I'm very pleased with my purchase but even more please with the installation and advice provided by the Geek Squad who came out to mount and connect everything for me.

The agent hooked up my set and programmed it in a matter of minutes very professional

Got a call 15 minutes prior to arrival of the technician. The tech was very polite, and knowledgeable. He was very thorough. Made the cables nice and tidy too.

The gentleman who came out was great. He answered all of our questions and was very efficient.

The technicians that came out really knew their stuff and quickly resolved all my issues and questions in 45 minutes. They were prompt, courteous and efficient.

The agent set up my smart TV and ensured that I could navigate through cable, to the streaming service and back again.

I made the appointment to hang my TV on the wall and they arrived on time and took care of everything. I would highly recommend this service to anyone.

Great TV and happy with the installation. delivery was on time as scheduled and the team who installed was very helpful.

The technitions were very informative during the process. They showed us what the equipment was connected to and how to make it function properly.

Purchased the installation option and am extremely pleased with the service. Adam is a highly qualified technician and very pleasant/courteous. A true asset to your organization.