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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad came and installed my TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and installed my new TV and new soundbar. They hooked everything to one remote including the cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were wonderful! They came when expected, set up quickly and explained everything we needed to know about our new tvs. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes it was quick and they explained everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine wasn't mounted but they did an awesome job getting it set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timothy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous. Knew exactly how to install the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivered and set up in 1 hour

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with purchasing of set up with geek squad , would have been frustrated on own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was there when I couldn't be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional and answered all my mothers questions and showed her how to use the new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV and all components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and connected my Apple TV and Sound bar and programmed the remote so even I knew how to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers very professional and courteous. Made sure I knew how to use and move through the different apps. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly and carefully!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job setting up my Sony TV. I will definitely use them again as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV and sound bar was installed with no issues they did a really good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my tv and audio systems spent additional time making sure i was aware of how to work the remotes.Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys brought the TV on time and installed it quickly and synced the remote to my cable system. Very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected it to my xfinity box. The picture quality is fabulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderfull job nowing very well what he was doing, very polite and gave us, a good service with the instalation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad? Just terrific. Seriously.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough for the Geek Squad guys that came to our house to set up our TV. They were quick, they were neat, they were patient (we asked lots of stupid questions), and they were nice. Bottom line: They knew what they were doing and I will call on Geek Squad again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Friendly, On-time and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were super helpful with the set up -- particularly in helping us figure out how to use Spectrum with the Roku, so we don't have to use quite so many remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS COME THROUGH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY QUICK. VERY SMOOTH. VERY GEEKY. GREAT SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very competent and professional. He replaced our existing wall mount and made sure the new one was level and securely fastened to the wall. We opted for a fixed mount. He went through all of the set-up procedures and explained how to use the remotes. My wife was initially concerned about the cost, but after seeing the finished results she agreed that it was a good idea to have it done by the Geek Squad. Very pleased with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up a 65 in tv. They called before arriving. They were very nice and courteous. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 65” tv beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony and Donnie did an advanced installation with 65” tv and set up the sound bar. They did excellent work in very quick time.

    I would recommend this to a friend