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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 18,760 reviews
  • Rated 5 out of 5 stars

    Geek Squad provides high quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of installers. Good knowledge and a great ability to explain the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who set up my system were extremely professional and worked to make sure everything worked perfectly. They then showed me how to use the system. Perfect!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. Extremely neat. Very knowledgeable. Respectful of property. Went over 77 inch LG with myself and my son. Definitely a positive experience. Would highly recommend these two gentlemen - very Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set everything up and connected everything. Did it fast and saved us the hassle. Great service and would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where the television was going it was not meant for me to get up there. Geek squad did a fabulous job and they were quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and knowledgeable persons set up and connected to cable box and Sonos system and remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competant, courteous technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland was efficient, got the TV up and running, connected my Apple IPad, and WiFi then made sure I understood how to use the system. Great teacher

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great and handle our questions regarding the 55" Sony TV installation - He also added our streaming apps. Unfortunately, we are still having problems transferring to the streaming apps from the remote input button, not functioning and we keep seeing the TV HMI2 flashing on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should have the Pro's do it! Think Total Tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let the Pro's from the Geek Squad set up your new home theater, etc. They know exactly what to do, can do it in half the time you'd do it, and probably install the unit(s) more level, better quality installation etc. They even set up your remote for the new device and all associated devices! Better yet - become a Best Buy Total Tech member and save money. Mine paid for itself in 60 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called and came earlier than expected. Very professional. Set up TV quickly and explained functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Geek Squad Installers. They were quick and professional and set the TV up nicely and explained everything we needed to know. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad comes through again. Great service friendly team. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set-up went smoothly! Took old TV with him so we didn’t have to deal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAMIE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD WAS QUICK AND HELPFUL BY SHOWWING ME HOW HOOKUP MY FIRESTICK. THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, competent service techs set up my home entertainment center quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed all my equipment quickly!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my equipment very efficiently… Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100" Hicense u8k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, fast and professional. Both delivery teams were great and seemingly easily managed the 200lb tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent and knew what they were doing. Very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, efficient work despite my distractions. Arrived early and worked straight thru. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A super superior service with installation of our

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technitions were very informative during the process. They showed us what the equipment was connected to and how to make it function properly.

    I would recommend this to a friend
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