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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 18,772 reviews
  • Rated 5 out of 5 stars

    55" T.V. was installed on its stand very quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer picked up T.V. at Best Buy, delivered it, and set it up. He didn't leave until everything was working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Showed up on time and did a great job.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a call the day before to confirm the setup time. The team showed up on time and finished within two hours which included cable ties on all extra excess cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So kind

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so nice enough to have the TV set and was knowledgeable about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Np Geek Squad on hand for the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No geek squad on hand, but it was installed well by sub-contractors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Duncan and Sal were excellent and did a super good job of mounting the tv on the wall and setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents very professional.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection was done quickly and completely. Connected the VCR into system that was there .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and patient installers job well done, would have geek squad install again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected it to my xfinity box. The picture quality is fabulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who delivered/installed the television knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went above and beyond for us

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an amazing job for us. Not your typical install and did it perfectly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice when they finally got here

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they finally got here, installers did a nice job. Three rescheduled appointments made purchasing the tv rather anti- climatic & our college football review didnt happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation. Polite knowledgeable and e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team . Very helpful and knowledgeable. Went above and beyond to make sure everything was working to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric did an excellent job. He was very professional wore a mask and explained everything very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeks are GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Greek Squad come hook up my 55 Sony TV and wall mount in my Master Bedroom. The Greek knew his stuff. Got it up in no time and hooked up my TV to my network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job - I was on a business trip and they did fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad was very fasttvworing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my agent set my tv and showed us all the features that the tv has which saved us time if we were trying to figure out ourself so far we have not had a problem good job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad updated TV/devices installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected TV and devices and demonstrsted how to activate TV voice upon each start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable professionals and expedience in completing the project, outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased in home setup. The technician was courteous, knowledgeable and efficient. She demonstrated the operation of my TV without making me feel incompetent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent and knew what they were doing. Very polite.

    I would recommend this to a friend
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