Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad Gets the Job Done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agents were professional, knowledgeable, personable, and effective in their job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has actually gone above my expectations. The picture is absolutely superb. I highly recommend it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, efficient, but took the time to explain all the new technology to a non-techy.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional installation. Went well. No issues encountered
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
they worked fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great job installing it and made it look great when they did it
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed and hooked up my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents set up my t v and showed me how to operate it , very friendly. everything works great!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I love these guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are always so polite and friendly. They’re efficient & knowledgeable. I don’t know what I’d do without them.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable and quick.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were right on time. They knew just what to do. You could tell how knowledgeable they were. Worked well as a team.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
My new TV was installed quickly and accurately.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did an excellent job. Everything was done very well. I had no problems working my new TV after he left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The kick squad agent came in got my TV home looks great nature everything was connected properly a working. Very good job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Geek squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team was excellent. They were quick and thorough. The tested everything and walked me through the operations.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my TV and programed all my devices. A HDMI issue surfaced and the geek squad came back withou issue and corrected the problem.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was extremely polite--knowledgeable--called before arrival--had my new TV up and working in a short time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They unloaded new tv and removed old.They hooked everything up for me.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service by Geek Squad setting up my tv and console. Courteous, kind, helpful, knowledgeable, efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service actually came with my TV purchase (I did not purchase separately); however, it was extremely nice to have everything set up for me... PERFECTLY!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Go Pro !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The home set up plan is the only way to go unless you have above average technical ability. The techs are knowledgeable, and excellent at install .
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thanks Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Samsung QN55QN85 TV and Sony STRDH790 receiver at Black Friday sale. TV had to be delivered. The Geek Squad arrived when scheduled, with the TV. They set up the TV and receiver. Connected to my cable STB and existing Bose speakers. Provided some training on using the systems. The video and audio, with Dolby Atmos, are great.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and unique in performing his duties.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Walk Mount TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drew arrived on time. Communicated throughput the process, very professional and easy to work with
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
