Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best Geek Squad Experience Ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad agents Austin and Dustin were a HUGE help. They were extremely kind, professional, informative and friendly. I was impressed with the clear communication before, during and after the service. They made my mom feel extremely comfortable with her new TV and new functions. I could not have asked for a better experience. I am super grateful for these guys and will always ask for them by name.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Truly professional and knew what they were doing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team arrived on time, ready to go and were professional. They were pateince with me and insured I understood all the set ups.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was patient and professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They got everything set up and working then took the time to explain how to efficiently navigate the systems.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job installing my TV and all devices connected to it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service. Techs were will knowledged with Task and Set up of equipment
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was on time and did an excellent job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were professional and knew how to set up my televisions. I was impressed with their knowledge and helpfulness.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv mounted, hooked up, programmed, all without any problems. Great service
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad does its job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad worked efficiently and slowly wa Led thru the steps on use of the. T
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad were great. Installed quickly & explained the new equipment very well. Plus, they were on time no waiting!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Efficient, knowledgeable and very pleasant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team did a great job installing and removing an old tubed TV
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic service Quick and very efficient We were very pleased
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
55 inch LG TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional techs. Answered all my concerns with detailed explanation.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installed my TV in living room space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was done quick and easy. Highly recommend the installation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I have an excelent customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy have very proffessional agents to connect my tv, they perform an excelent job,and quickly connect and check that everything works fine.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great they really helped I highly recommend them
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
the geek its very professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes... the installation went without any problems!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
installing my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a two man crew delivered the 65 inch Sony television, they arrived on time, set up the TV and sound bar and explained the operation as well as connecting it to my services, They were extremely efficient and friendly. the service was well worth the price
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great customer service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up for TV and DVD player seemed easy. Detailed instructions were provided. I'm planning on using the geek squad for my computer needs.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
So happy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great job installing the TV and setting it up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad arrived on time and set up the TV, sound bar and connected to the internet. Very knowledgeable and helpful young men.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
