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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 18,776 reviews
  • Rated 5 out of 5 stars

    the geek is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad mounted my 65 inch tv and connected everthing to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional. Polite and fast and clean Hauled all the packing away. Great job and well worth the price. Headache free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in, did what he needed to do, did it well and the tv is still working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 visits by Geek Squad and most helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend utilizing Geek Squad set up services, especially with all the technology that exists with these new 4k Tvs. Their help was invaluable when explaining the features and the use of my new Sony TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The installer & Tech performed in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, but did not connect it to all my devices. I had to call for a geek squad technician to come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys are pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Smooth installation and took old TV to recycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pyszfarm Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great complete Job by the Geek Tech, knows his stuff!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service & I would highly recommend it, I would say that we are glad we paid for this & would get it again with a new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service... very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward and Adam were terrific. They explained each step, took great care with the equipment and thoroughly cleaned the area after the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Very personable. Installation was quick and problem free. They were very patient responding to our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great salesman and great delivery and setup for the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Guy was terrific. I could not have asked for more about the install and he made sure I understood how to operate everything before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made sure I understood all of the "gadgets"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being electronically challenged the Geek Squad guy made sure I knew what I could do with the remote buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Higher than excellent review!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a TV mounted before. We were a little leary of having it placed over our fireplace but wanted to save space in the room. The installers were excellent and VERY knowledgeable! They went over all the details and had products on hand that were needed and were not supplied to me in the store when i ordered the set up. They went over every detail with me and installe the 70" TV perfectly! They even got a dustbuster and cleaned up any mess on my floor from drilling in the wall before they left. Id HIGHLY recommend this service to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'll always keep my Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support person let me know I could get free set up. He was absolutely terrific. He brought in the box, and took old TV, and all packing materials. He did all my set up with me. It was such a wonderful experience. Best Buy provides wonderful support with Geed Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, painless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television placed, hooked to internet and sound bar. Remote of tv programmed to adjust sound bar. All without a hitch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having someone knowledgeable and efficient set up my new TV and making sure it is operating as it should is worth every cent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad handled the job wonderfully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at time I was told. Wore coverings on his shoes to prevent marks on the carpet. Very personable and got the job done quickly with all devises connected and checked to make sure they worked before he left. He also cleaned up and took the old TV with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, professional, and precision. Geeksquad did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was exceptional in their delivery and installation of our new equipment!

    I would recommend this to a friend