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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 18,772 reviews
  • Rated 5 out of 5 stars

    Excellent techs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who set up and installed my TV's were knowledgeable, personable, fast and true pros.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful with a quick install and I’m very grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the tv and explain how to work the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing 65" T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say good things enough about Scott and Adam at the ease of my installation of my new 65" Sony Bravia T.V. this is a great T.V . I had some problems with the installation of my T.V. At the start of it all, then along came Scott and Adam and made it all right within a few minutes of starting my installation. Thanks guys we can't say enough good things about the two of you, really great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connections completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team members. Knew exactly what needed to be done and did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep was polite, courteous, helpful, efficient and effective. Also, very informative with down to earth explanations and suggestions. An asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support is great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my purchase and were willing to help me with other issues with other devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came to set up my new TV and equipment knew their stuff. In no time all the new equipment was set up - ready to go - gave me an introduction and were on their way, They even took away the two ton old TV I was replacing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Professional Geek Squad Agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents set up my tv and were very very professional and very very nice!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent connected my TV to all my devices. She was on time, professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV set up was fast. Geek squad did a good job. Did not have the time and patience to do it myself so I had them set it for me. Enjoying my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of two arrived on time, with a courteous call ahead of visit. These guys treated my place with respect, took their shoes off, installed the TV and guided me through manuals, and left the place super neat. I was impressed how polite they were. I know it's a little extra to pay, but in no way, I could lift and carry the box with 65" TV by myself. I'm glad Best Buy has Geek Squad available for these services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    POWER OUTAGE no deterrent for a PERFECT INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY BEST BUY MEMBER# 2634949588 Our installer, Caleb Krueger went the extra mile of stellar professional service by reassuring us that even during a power outage the LG 55" TV and Vizio Sound System would be successfully installed. Three hours after Caleb departed and the service was complete, the power was restored and our new home entertainment system worked perfectly, Thank you for a job well done, Caleb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Very professional. Would highly recommend Geek Sqad for TV installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect balance of QD and OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv checks all the boxes for clarity, color and brightness. Best natural looking picture of all the other oleds of it’s size. The least glare on the screen for oled screens. What ever your watching this delivers the most realistic picture I have ever seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were wonderful! They came when expected, set up quickly and explained everything we needed to know about our new tvs. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great job installing the TV and setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up and checking out all the settings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up. Made certain everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV- picture and quality are perfect. Geek squad installation was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was very friendly and knowledgeable for this product. Had it set up and operating in no time

    I would recommend this to a friend
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