Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad efficiency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did an excellent job in connecting sources. Explanation of tv functionality was excellent.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
George from the Geek Squad was fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.George did a wonderful job. He went way above and beyond to get my TV installed. He was very helpful and professional. When the TV wouldn’t fit on the stand, due to the legs being so far apart, he helped to find me a mount that would work with the TV that would fit on the stand. He went and picked it up and then installed theTV to it. It works perfectly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent install and setup of my new TV in a timely manner.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They did a great job and programed my remote.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad replaced my small TV w a larger one and connected all devices.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.courteous, great command of the product, very professional, cleaned up all the boxes and helped me set up the TV and walked me though all the settings
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Pleased with Installation of Mom's New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were very pleased with the Geek Squad's installation of my Mom's new 55" television. The technician was very knowledgeable, professional, courteous, and respective to both her and her property. All of the connections made worked perfectly and she was able to watch her new TV using the same cable remote that she used for her old TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came and hooked everything up which would have taken us forever. He was nice answered all are questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my TV and set it up. He was very courteous and knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They completed the task at hand quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an excellent job of setting up my TV and connecting it to required devices
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Romel from the geek squad did an excellent job mounting the TV. He was friendly and courteous
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Awesome install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome install l. Guy was very knowledgeable and attention to detail
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv and components connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad connected my tv to components for the Setup in workout area
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work by the Geek Squad. Great communication in keeping me informed. Very easy to work with.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Delivered and Installed TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up the TV and explained how to operate it. He was helpful answering all of my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team is very professional and have all required tools. They work as per the customer requirement and also provide good suggestions
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the Best!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having this service. Comes in so handy when youneed it the most. I use mine all the time. Best Purchase I ever made!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
%% inch set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV set up crew did a wonderful job..................
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
excellent installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very professional, knowledgeable & efficient crew!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad added photos to lsptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to add the photos from phone to laptop The agent showed me how and now I am all set Jamie the agent was excellent
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv on time and quickly. Having total tech is the true unlock
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
