4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad efficiency

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job in connecting sources. Explanation of tv functionality was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George from the Geek Squad was fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George did a wonderful job. He went way above and beyond to get my TV installed. He was very helpful and professional. When the TV wouldn’t fit on the stand, due to the legs being so far apart, he helped to find me a mount that would work with the TV that would fit on the stand. He went and picked it up and then installed theTV to it. It works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install and setup of my new TV in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job and programed my remote.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad replaced my small TV w a larger one and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    courteous, great command of the product, very professional, cleaned up all the boxes and helped me set up the TV and walked me though all the settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Installation of Mom's New TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with the Geek Squad's installation of my Mom's new 55" television. The technician was very knowledgeable, professional, courteous, and respective to both her and her property. All of the connections made worked perfectly and she was able to watch her new TV using the same cable remote that she used for her old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and hooked everything up which would have taken us forever. He was nice answered all are questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV and set it up. He was very courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They completed the task at hand quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of setting up my TV and connecting it to required devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Romel from the geek squad did an excellent job mounting the TV. He was friendly and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome install l. Guy was very knowledgeable and attention to detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and components connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected my tv to components for the Setup in workout area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by the Geek Squad. Great communication in keeping me informed. Very easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered and Installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the TV and explained how to operate it. He was helpful answering all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team is very professional and have all required tools. They work as per the customer requirement and also provide good suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this service. Comes in so handy when youneed it the most. I use mine all the time. Best Purchase I ever made!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    %% inch set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV set up crew did a wonderful job..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional, knowledgeable & efficient crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad added photos to lsptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to add the photos from phone to laptop The agent showed me how and now I am all set Jamie the agent was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on time and quickly. Having total tech is the true unlock

    I would recommend this to a friend