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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 18,772 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My summary says it all. They installed the TV for my elderly mother. And the guy brought groceries in for her! Very kind, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jessie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were very professional. Looking forward to working with you again in the near future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad service. answered all my questions and configured set up for best viewing and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iT WAS FANTASTIC! WISH I COULD REMEMBER HIS NAME.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE WENT ABOVE AND BEYOND WHAT HE WAS TO DO. MOVED A TV TO ANOTHER ROOM TO PUT THE NEW ONE IN THAT PLACE. SPENT AN EXTRA BIT OF TIME SHOWING ME HOW TO USE THE REMOTE AN EVEN HAD ME USE THE REMOTE TO BE SURE I UNDERSTOOD HIM. WHAT A GREAT GEEK! HE DID SO MUCH TO HELP ME BECAUSE THE DELIVERY PERSON OF THE WASHER AND DRYER SAIS IT WASN'T ON HIS ORDER TO SET UP THE TV. I HAD BEEN ASSURED THAT IT WAS TO WORK THAT WAY. ANYWAY ALL WENT WELL AND I WISH I HAD TIME NOW TO LOOK THROUGH RECEIPTS TO FIND HIS NAME. HE'S DUE MANY SALUTATIONS!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was great and informative answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great! Thanks to Levi for setting up our new Vizio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always used Geek Squad to wall mount install any large TV we’ve purchased. They are efficient and knowledgeable and get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pyszfarm Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great complete Job by the Geek Tech, knows his stuff!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt, thorough, and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech crew knew exactly what it was doing, very quick and efficient, and even provided some helpful, free advice. Very pleased. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my tv, connected all my devices and programmed my remotes. Friendly and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work done was very professional. Guys left the extra parts with me in case we ever changed out the tv that we had them mount. Very neat any tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was fantastic- knowledgeable, efficient and spent time explaining things in a way I could understand. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my TV and get it place. Helped me with the setup and made using the new TV a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional with their delivery and installation of our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time and the installation was completed successfully. The Geek Squad rep's were professional, courteous, and conscientious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and set up my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason setup my tv and connected to our internet. He was very professional and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I Wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and simple installation. Appreciated knowledgeable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get The Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men brought the TV to the house, set it up, explained everything. They were impressive. Great service. When you need help, ask for the Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy was knowledgable and hooked everything up and set every thing to my internet, surround sound, and blue ray player. Good Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD player hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diagnosed and fixed problem of connecting my tv and DVDplayer quickly and effectively.

    I would recommend this to a friend
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