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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 18,760 reviews
  • Rated 5 out of 5 stars

    Connections completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team members. Knew exactly what needed to be done and did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and setup exactly as I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were thorough and explained everything to me before they finished. They were courteous to me and were careful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the service of them Installing and programming my new TV. They explain everything step by step. And dont rush through the process. Very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my tv equipment with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep did an excellent job setting up my smart tv and Spectrum app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 TVs mounted in my home by Geek Squad. They were very efficient with their time and got the job done in a professional manner. I would call on them for future service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful with a quick install and I’m very grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't here when this was delivered and set up. However the person that was here said they were professional and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dud the work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok, got it setup for tv, had to do rest on our own,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GQ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis and his assistant did. Great job of setting up the tv and explaining all of the details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Setting Up TV - Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Tech was very helpful - answered all questions about the items he was setting up Explained everything we needed to know to operate the items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad came and installed tv quickly and hooked up all my devices and got my remote to work the way it did before they got there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geeks new exactly what they were doing. Fast install and neat job.They hid all the wires for me. Only thing I wish they would have went over tv remote a little more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was very helpful.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional in all that they did during there visit. They made great recommendations on the items that were installed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JerryK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs wall mounted my 85 inch tv and connected my surround sound system and set it up completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Expert!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad worker, Elijah, was terrific! He was so knowledgeable, had many amazing gadgets that helped with the efficiency of his work & worked very quickly. He explained to us how to operate everything very clearly & understandably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third party installer did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice young man installed and set up tv. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys made it so easy! In and out in 20 minutes. Set everything up, and took out the trash. All we had to do was point and click the remote. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got the TV up and running right away. i was a little disappointed that I couldn't connect directly to the internet with it but I like it and I get ROKU so I'm good with that. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought they did an excellent job with the replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squadder was great w/ install & addt'l support!

    I would recommend this to a friend
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