Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Instal was done to perfection. The installer also
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was professional and did quality work, Installer also took the time to explain what he was doing to my grandson step by step. Kudos.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Installer, Randy, quickly and professionally connected our LG 65" TV to our video components. He also added our Internet-capable TV and video components to an existing wireless network, performed needed software or firmware updates, and programed the remotes that came with our equipment, ensured that all wires and cables were neatly dressed, and made sure area was clean when he finished. He even left his contact info and offered phone support for any questionswe may have in the future. Awesome service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set up of smart tv installed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision I could have made is to have the geek squad set up my Sony 43" TV. I guess you could say I am "electronically challenged" so I never would have tried to set it up. James was my installer and could not have been more knowledgeable and efficient in setting up the TV. James showed me how to work the remote and maneuver around the apps. My thanks to James for being so nice and friendly and helpful. My TV works like a charm thanks to him.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Sony Bravia 65" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for watching regular TV, streaming and video gaming.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV, Soundbar and Cable box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came and set everything up very pleased with service and products
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were timely and efficient and very helpful in setting up our new TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service and Knowledgeable Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Technician was outstanding! He connected a wireless printer, reorganized the cables, and set up a new TV. Very professional and friendly, too!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person was nice enough but wish we had morning training on how to use the streaming feature. We are senior citizens and worry constantly on how to stream. we are old school. Wish there was a way someone could show us how to use the tv more slowly without being charged an arm and leg. We have no family to show us how to use it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Job well done! Geek Squad!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very friendly and helpful. He helped me move the TV I was replacing as well as mounting the new TV. He set everything up and made sure I understood how my new TV worked. He made sure all packing material was cleaned up and took one of my older TV's off my hands. In my opinion Job Well Done.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Your my Hero
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took my phone in to have it wiped clean. They did it efficiently and out the door we went
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
knew their stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.terrific explained everything set up remote to my new LG 55 inch tv
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad delivery and assembly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representatives were on time and followed all safety protocols and helped set up the TV as expected
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD is great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad delivered my TV 2 hours early, which made me VERY happy! Very clean, fast hookup, & GREAT SERVICE!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the TV and the delivery and installation. All went well.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
clear and happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best tv I ever had. clear and the depth of movies are fantastic.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team set up my tv perfectly and answered all my questions. Arrived on time. Excellent service!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed our 32” TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the installation and setting up to all our devices
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Samsung TV's. They are reliable and have the best picture
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
On Time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could have spent a little more time explaining the remote, otherwise excellent service. Quick, clean & effecient!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed high up on wall in my garage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took old one down replaced it with the new one, did a great one job works like a champ. They were taking old TV to recycle, there was a crew installing Wood Floors, one of the men said he would like have the old TV, I managed to run the Geek Squad down and they returned the TV. I appreciate them going to the going to the trouble to return it, the guy took i home and he said it works great. Thanks for the extra effort.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
