Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 18,760 reviews
  • Rated 5 out of 5 stars

    Geek squad came and installed my TV and sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and installed my new TV and new soundbar. They hooked everything to one remote including the cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV and all components

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and connected my Apple TV and Sound bar and programmed the remote so even I knew how to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and hooked up my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up my t v and showed me how to operate it , very friendly. everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered, set up and connected to all our other equipment. Professional, knowledgeable and courteous. Great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They showed up on time & efficiently set up my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They programmed all my apps and gave me instructions for using the remote. They followed guidelines for social distancing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, professional, and precision. Geeksquad did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad work greatly appreciated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad man (I think his name was Brandon) did a great job installing the TV, had the proper "feet" for it (since the ones that came with the TV didn't fit my stand) and patiently showed me how to use both remotes and switch back and forth. He was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two 85 inch TVS were connected at our church. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Professional Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gustavo was very professional when he delivered and connected my 75” LG TV set. He efficiently removed it from the box, making sure to put back the packing material in the box. Gustavo connected it to my cable box, and keyed in the proper settings. He was extremely polite and patient, and answered all our questions. We highly recommend him for future electronic installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eric and Juan are total Geek Squad rock stars!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric and Juan were so very knowledgeable about every single aspect of our new 75” TV, they set it up, perfectly, just where we wanted it, and trained us how to use it. They were respectful, kind, and did such a thorough job, we were thrilled. Juan and Eric totally went above and beyond in their work, good for them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    POWER OUTAGE no deterrent for a PERFECT INSTALL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY BEST BUY MEMBER# 2634949588 Our installer, Caleb Krueger went the extra mile of stellar professional service by reassuring us that even during a power outage the LG 55" TV and Vizio Sound System would be successfully installed. Three hours after Caleb departed and the service was complete, the power was restored and our new home entertainment system worked perfectly, Thank you for a job well done, Caleb!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Setup Went Well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived on time and went right to work. Wasn't afraid of my dogs and took care to put booties on over his shoes. Pretty much had everything ready to go in about 30 minutes or so. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wonderful and professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad men were wonderful. They knew what they were doing and were very professional. They were kind and patient with us. Best Buy the best choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your fellows know their stuff! The new TV was put in place and hooked up in no time flat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job setting up my TCL tv. Explained how the Roku worked and showed me a sample of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered When Promised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the "window scheduling" and the Geek Squad called when they were 15 minutes out. Easy setup, but then I had everything ready. Console, outlets and cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional with their delivery and installation of our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, very professional, polite, made sure we were happy before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support is great to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my purchase and were willing to help me with other issues with other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of two arrived on time, with a courteous call ahead of visit. These guys treated my place with respect, took their shoes off, installed the TV and guided me through manuals, and left the place super neat. I was impressed how polite they were. I know it's a little extra to pay, but in no way, I could lift and carry the box with 65" TV by myself. I'm glad Best Buy has Geek Squad available for these services.

    I would recommend this to a friend
Sponsored