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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice and professional. They were very helpful and had patience with me showing me how to use all the features that were available to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very capable and insured their work . I know I can trust them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my tv without any problems. Very helpful in explaining remote, and connecting sound system to tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were really helpful, made sure everthing was working. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the quality help of a sales rep on the phone, i got a fabulous new TV. It was the only one left in the country at Thanksgiving. I couldn't be happier. The pucture is incredible. Sound is crysral clear and it's easy to operate. Pretty good for this old lady who had no idea what was what when she started shopping that day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent made sure I had all the information needed .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and was very helpful in getting an existing problem resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In-home hook up Was a wonderful experience the gentleman that came with the extremely knowledgeable connected everything and set it up in no time flat and also explain to me how to use my new complicated television I would highly recommend the service as the TV would not of fit in my car anyway but that is not the reason I took the service technology has changed a lot and he sure gave me a lot of inns and outs and a great knowledge on how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were AWESOME! Setup my television quickly. Were knowledgeable, professional, and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a super job of installation and answering all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good solid installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service from Geek Squad installers - mounted TV with no issue - looks great - made sure all previous connections to TV worked before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and connected it to all our devices, including our stereo speakers. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV clear picture fantastic sound love the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon 55

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, great service reasonable price for job accomplished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and DVD player install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guy was great set up everything and made sure everything was working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this is a nice T V. There is clarity in the picture and the size is good for the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad TV expert installation was done quickly and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of tv with connection to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were outstanding. They set up my TV with my soundbar quickly and professionally without skipping abeat. They were truly the best of the rest. .Kudos to this squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected my new Sony tv. Tech made sure all the connections gave me a real clear picture. Tech was very knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer--Ike, was incredibly good. He was unflappable, remarkably polite, phenomenally competent, and totally professional. We have had numerous items installed by Best Buy in our various residences, but Ike was miles ahead of anyone else. He kept us posted at each stage, was meticulous on making sure we were happy with the positioning of the TVs (3) and components, and extremely neat. He had wonderful patience because numerous issues came up in the process. There are not enough positive adjectives to describe how good Ike was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was quick, thorough, and easy. It was very nice to have them take my old TV to be recycled.

    I would recommend this to a friend