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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 18,772 reviews
  • Rated 5 out of 5 stars

    Geek Squad was quite efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very efficient in setting up my new TV and removing the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is official. Easy to install and is worth the month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch LG TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional techs. Answered all my concerns with detailed explanation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome install l. Guy was very knowledgeable and attention to detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Sasung.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable and helpful. Answered all questions asked. Arrived as scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people to work with!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and very efficient in the installation! Also the man was very helpful in showing me how to use the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR & MRS Michelson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech that showed up did an excellent job in setting up my TV and installing it and explaining the features and setting Unfortunately I don't remember his name

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and components connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected my tv to components for the Setup in workout area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad did the job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, professional, courteous, and saved me money when they didn’t spend time on something that wasn’t necessary!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the help that the Geek Squad gave me - they were very helpful and made me feel as if I knew exactly how to use the product when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV install went great! No problems at all. I highly recommend the Geek Squad for this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly & sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kris is extremely knowledgeable & helped me with a few issues with my sound system & installing the bedroom TV. Highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad assembled my gaming cabinet and hooked up my new tv. Job was done fast and accurately,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does its job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked efficiently and slowly wa Led thru the steps on use of the. T

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 78-inch TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job hanging our 78-inch TV above the fire place. They were very careful and neat, and placed the TV exactly where we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV SET-UP EASY WITH GEEK SQUAD!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek guys were very professional. They made sure everything was working before they left and showed us how to use everything. They are the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Putting tv together.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and connected everything just the way it was. They went over new tv and all of its options. Very satisfied with new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two TVs and programmed both of them. They were very friendly and took the time to explain everything to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv mounts fast and perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Guys knew what they were doing. Saw many bad reviews but not these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for watching movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new television has exceptional picture quality. This is most notable when watching movies where definition and color is enhanced.

    I would recommend this to a friend
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