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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 18,776 reviews
  • Rated 5 out of 5 stars

    Mr Purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the bedroom picture and sound are very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set my TV up and explained how to use it. Connected my free service offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar adjustment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable! That is a quality that we don’t see enough of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I went ahead and got the TV connect and set up. It was more involved than I thought, and the technician did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great , congenial service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was promptly on time, very professional and provided many insight into operating the equipment. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation of our new 80" TV was perfect, both technicians where very polite, clean and very helpful. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient and thorough job of setting up TV. Great job explaining features and answering questions. Definitely worth the fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers are, to me, the only way to go on installing this size TV on a wall bracket. Quick and very professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall and connected to all my devices. It turns and tilts with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rndy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice and set up the Tv exactly where I requested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rndy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice and set up the Tv exactly where I requested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert was very knowledgeable and took great pride in his work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected everything quickly and efficiently. The geek squad were very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eric and Juan are total Geek Squad rock stars!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric and Juan were so very knowledgeable about every single aspect of our new 75” TV, they set it up, perfectly, just where we wanted it, and trained us how to use it. They were respectful, kind, and did such a thorough job, we were thrilled. Juan and Eric totally went above and beyond in their work, good for them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was prompt & knowledgeable, he instructed me on all the features, he also took away the empty box. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV quickly and reviewed operation with me. This service is an excellent value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time explained everything as they went along neat and tidy installation very happy with my instalation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up everything. Even moved and reset existing tv’s in other reems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV assembly and Instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad expert assembled my new tv in a short time and was friendly, and patient with my operations basic training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with tv set up and delivery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication with delivery driver and top notch installation of 55 inch tv!

    I would recommend this to a friend