Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad very professional!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was on time. Extremely neat. Very knowledgeable. Respectful of property. Went over 77 inch LG with myself and my son. Definitely a positive experience. Would highly recommend these two gentlemen - very Professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Done in no time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent hooked the new tv set up then hooked up my cable and Netflix then taught me how to use it all..
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They did a great job and programed my remote.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad replaced my small TV w a larger one and connected all devices.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Everything works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.And it sounds great. The installation team easily reattached my cassette player, CD player, DVD player, VCR player and surround sound receiver!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job - knowledgeable, patient - much appreciated!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They arrived on time and called ahead. Did exactly what I paid them to do. Showed me how to use all new equipment and made sure everything worked. All within one hour.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents delivered and set up my tv quickly. They were very knowledgeable and when they left my tv was ready to enjoy!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my new TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad set up my new 55" Samsung TV with no issues. They connected all my devices (digital antenna, BlueRay player, Roku streaming device, and RCA to HDMI converter) and programmed the TV to recognize all external devices. They hauled away my old TV and new TV box. The whole process took less than 30 minutes. I would use this service again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad prevails over Cable Co. remote control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up went fine. The spectrum control was a little challenging. Did not work properly on first visit. Second visit was a success after a lengthy process that finally got the control to work integrating The sound bar, the Tv and the cable box. Good Job by all.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Good Service Techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable, patient and efficient is how I describe the service of the techs who installed and setup my new television.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install very well done.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional and knowledgeable. Replaced an older TV and reconnected new with ease. Explained all aspects.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set up remotes and Boze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents set up the TVs and set up our Boze with the components we already had saving us money. Much appreciated!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
THANK YOU
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big thanks go out to Brock and Tanner for setting us up and explaining all our new TV features. Could not have done this without you!! Quick and easy.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV clear picture fantastic sound love the features
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In home setup was excellent, I did appreciate the assistance
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
by geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tv was installed perfectly by the agentand he explained the remote
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great team!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was efficient and they also detached my surround sound system that had ceased to be necessary. My 12 year tv was taken away and all the extra cords, etc. were also gone. Friendly and efficient staff.!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my TV and set it up. He was very courteous and knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have needed Geek Squad for TV installs twice now. The are professional, knowledgeable and very thorough. I would definitely use this service again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV was installed without any issues. Installer was on time , friendly and professional. Left contact info that I later utilized successfully.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
