4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service delivery timely

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the television and navigated me through the menus hooked up the cables.the agent was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV great buy! Love the pic quality. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There very much on top there game

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know there stuff then they walked through the the function of it very professional and very trust worthy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick and fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and fast, very friendly tech didn't leave until all my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Greek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV, and the young men that set my television up was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys carefully brought in tv and unpacked, set up everything very neatly, tied cords together, picked up after themselves. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and delivery. The guys were so pleasant and helpful. It was a great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the television, great picture and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved me a lot of time and trouble. The

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad unpacked, set things up, connected cables, and synchronized remotes. Well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have used the Geek Squad in the past they have always been professional,has always completed the work and never had to call them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Setup

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional, helpful, and friendly. They setup the TV and explained every step they took.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performed as needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David called ahead to inform me that the service window (four hours) could be shortened to two hours so I did not have to wait. He arrived at the scheduled time. He tested the equipment and determined that the TV "mother board" was "broken" (my words) and the TV needed to be replaced. It had served us well for almost 7years. Sad news but I needed to move on and with his helpful advice selected a replacement from Best Buy's stock the next day. It will be delivered and set-up will be done by the Geek Squad. This is an excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and did an excellent job of installing my TV. Couldn't as for any better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly great service, quick response, knowledgeable and clean up after themselves. Polite and efficient and accommodating personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product looks very nice in my space. Very sturdy and well put together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was great at setting it up and showed me how to get from screen to screen and how to add or open App

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and set up my new tv. They were very quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the new TV quickly and made sure it was all working properly - well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so professional and very helpful setting up my tv and explaining how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, knowledgeable and professional very pleasant

    I would recommend this to a friend