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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 18,776 reviews
  • Rated 5 out of 5 stars

    Tony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very friendly and knowledgeable. No issues with set up and removing old television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job setting up my new TV. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficiently connected new TV and new Apple TV together with cable box and DVD player. Provided excellent tutorial on how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch TLC Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents del,Ivered, set up TV, programmed remote, and took away old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my new Sony Bravia 7 quickly and made sure everything was working properly. He gave me some instructions and left with the TV working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM NOT TECH SAVVY SO THIS SERVICE WAS GREAT FOR ME. THEY WERE VERY NEAT, THOUROUGH AND EXPLAINED EVERTHING VERY WELL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an excellent job of setting up my TV and took time to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greek squad was fantastic TIM lead guy was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TIM also sold me the dead Samsung TV 10 years ago at dewitt ny magnolia store and remembered doing it AND coming out to our house to personally set it up before Thanksgiving 2009!! service from both of them was quick efficient set up, programming the new SONY TV the remotes installing and setting up the Amazon Fire Stick AND tweaking my new SONY 5.1 receiver which i had purchase also at BEST BUY-- service was beyond great bobbmd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy campers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were great. Love the TV so far. Superb picture and top features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup and training went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went smoothly, they respected my home and setup the tv with no problems. They then showed me how to use the system and took the empty box and filling when they left. They also moved my old big screen tv to another room on the same floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch crew... really knew their stuff.. I coulda done it myself but delivered and set up was not in my cards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and fun - very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD does excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very friendly, and helpful. He set everything up and explained what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took his time and setup everything that needed to be done. He did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came through on TV delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service of delivery and setup of new LG OLED model TV. Geek staff were very knowledgeable about the product and its advanced features as I upgraded from an 8-year old LG flat screen. Most helpful on setting up the features and use with my existing and new streaming options. I guess I threw a little curve and did NOT need wall mounting, they did great to set up TV for placement on my media center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up tv and showed me how to operate. No problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. Extremely neat. Very knowledgeable. Respectful of property. Went over 77 inch LG with myself and my son. Definitely a positive experience. Would highly recommend these two gentlemen - very Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are glad we chose the geek squad. They were punctual and polite. They worked well with each other and cleaned up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek came and installed my tv and sound bar in minutes. Hi was professional and very knowledgeable of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the TV, the cable box and the blue ray player and did a great job.

    I would recommend this to a friend