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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 18,772 reviews
  • Rated 5 out of 5 stars

    Geek squad installed 50" TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very efficient and friendly & helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were great and fun to work with. Timely and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both young men did a very good job installing the Tv and explaining how it functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered and installed the TV set without a hitch. If you don't use Geek Squad for installation you're making a huge mistake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs (Carlos and David?) who installed my tv thoroughly understood the tv and guided me through the set up process including loading up my streaming apps. Great guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad On The Job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came with my 65" TV, were fast and courteous and did clean up after the hook-up. And explain the remote and hook-up my sound system to the TV. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THe guys were very friendly and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys did a awesome job of getting everything set up and running. They were very helpful in explaining how to use the remote for the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made it look easy!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgable--Worked we'll and answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were very professional and were very helpful during our TV setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time. The TV set up was quick and looked easy for him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and set up my new tv. They were very quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yeah, Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, on time, professional, Cleaned up space before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Man Team Needed for over 50Inches

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May I say that even though the young man did an excellent job and was most kind and helpful, I feel, I, that any installation that is 50 inches or over should be handled by two technicians, not one alone. I have a large entertainment center and he truly needed another pair of hands to help him install. He never complained. My observation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad delivered and set up my 75" LG tv quickly and professionally. The two young men were courteous, knowledgeable, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sissy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all was on schedule and well done and explained about how they work, was very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my cameras and ring system

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous and knowledgeable about the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new Smart TV in a rush

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while the problem of establising a mouse to keyboard problem, I received excellent, attentive service for the Geek Squad representative. On the other hand, navigating your website was confusing and difficult you might add an "other" category for problems that are relative to your service. Trying to schedule an appointment was also cumbersome. I ultimately chose togo to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV within a few mins. Even

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my tv and showed me how to work it. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup guys were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup team were great. They were friendly, professional and knew exactly what to do. Helped me with all of my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service but expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very prompt and with a difficult setup performed well however cost is excessive.

    I would recommend this to a friend
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