Customer Ratings & Reviews

Brian, the installer did I super job of setting everything up and demonstrating how to oerate it.

My Geek Squad man (I think his name was Brandon) did a great job installing the TV, had the proper "feet" for it (since the ones that came with the TV didn't fit my stand) and patiently showed me how to use both remotes and switch back and forth. He was great!

Johel checked the TV installation and made the appropriate adjustments for our needs. He took the time to explain the workings and also gave us troubleshooting recommendations as this is the first LG TV for us. Johel is personable, efficient and professional. He is an asset to your company and should be considered as a valuable employee. Wish we could give him more than 5 stars.

Great selection and great customer service. Geek Squad did a great job with installation.

The agent was very helpful and courteous . He explained everything to me about the operating of TV and DVD player.

Professional and very knowledgeable. They kept me informed of arrival time and were early!!!

Agents were professional. I appreciated their help.

TV got connected,however I had a 7:00 A:m -1:00p;m WHEN 12:30 came around & I heard nothing,I checked online,it said the 3rd party delivering was running a bit late.So I waited,then @ 2:15 & nothing I called, Geek squad & was told they would be Late.They were already Late.Finally @3:15 I got a call saying they were on their way. I was VERY disapointed that I waited all day for my delivery.Not even a phone call to let me know they were going to be Late,annoying.

We are so happy that we had Geek Squad install our new smart TV. They helped us understand all options and made sure we had the equipment needed to get the results we were looking for. These agents were not leaving until everything was PERFECT! They took the time to explain how to operate each piece of equipment until we got it. (No easy task!) While they were here, they were like family. So nice and helpful. Far exceeded our expectations!

They did and excellent job of setting up and explaining how to use the TV

I was very pleased with the subcontractor that Best Buy sent to do the installation of this TV. Communication is great I arrived. They said they would and he did all he could to get the job done right frankly I was more pleased with this service, and I was from the more recent tech-support from Best Buy direct employee representative! That said, generally speaking, I do like having your tech support, which I know I’ve had for four years

Very professional rep who explained everything in a clear and concise manner.

The guys were excellent and they did all to be expected and more.never seemed rushed and did a really great job.

Did a great job with the install and setup of my 65” TV plus the sound bar. Works great.

Two gentlemen showed on time and quickly installed everything and stayed quite awhile to explain everything

They delivered the tv on time on the same day, great service, and they left with the tv running perfectly

Thirty minutes to hookup with tv and all the fixings, plus lucid explanation of how the heck to work it all. Would use them again.

Well done. Efficient and explained everything including recommendations for better operation.

Matt and Travis did a super efficient job of installing and setting up my new TV. I couldn’t have asked for better service.

The geek squad service was awesome. They were here on time and quick to get things up and running. They went over what I needed to know and answered all my additional questions. They were knowledgeable and professional. Gave me their email if I had any follow up questions. I highly recommend using their services.