Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good service but expensive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were very prompt and with a difficult setup performed well however cost is excessive.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Instal was done to perfection. The installer also
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was professional and did quality work, Installer also took the time to explain what he was doing to my grandson step by step. Kudos.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Expert tv selection as by ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quickly and expertly answered my questions and steered me to the product that got my needs best.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very happy with the installer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the installer. He came on time and installed my TV and answered all my questions. Thanks Best Buy
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Satisfied with Geek Squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the cost. No stress delivery, installation, instruction, and cleanup.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The techs were on time explained everything as they went along neat and tidy installation very happy with my instalation
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Best Buy tech-support by subcontractor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the subcontractor that Best Buy sent to do the installation of this TV. Communication is great I arrived. They said they would and he did all he could to get the job done right frankly I was more pleased with this service, and I was from the more recent tech-support from Best Buy direct employee representative! That said, generally speaking, I do like having your tech support, which I know I’ve had for four years
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Speaker install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job installing flush mounted ceiling/wall speakers. Showed up on time, very professional, cleaned up after job completed.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv (Joshua)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy Geek Squad did a good job with installing my 32 inch Samsung tv
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
So good I got 2.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. But my daughter one and then my son wanted one also. Bought a 2nd one.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad (Johnny Castillo) dis an excellent job, making sure was correctly setup and made sure the cables with hiddent in the back
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately tv didn’t fit on our stand and had to be returned. Michael was extremely patient and helpful in selecting a new tv and rescheduled our delivery and setup.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
went smoothly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While set-up and connection are not complicated, it was great to have this expertly done, since I needed old TV hauled away anyway.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
THE BEST @ BEST BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The AGENTS were GREAT NICE QUICK DONE !!! I’m going to keep on using this company for LIFE !!
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my installation went smoothly, and the Geek Squad was on time and left my area clean as a whistle.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was totally professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were prompt and on time. The were very helpful in advising how to work the new system.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
On time and knowledgable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent was prompt & knowledgeable, he instructed me on all the features, he also took away the empty box. Thanks
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
On time and professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Young fella came and hooked up my senior mom's TV exactly the way she wanted it done left no mess and was very courteous
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation was quick and easy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was quick and seamless. The crew was super nice and answered all of my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast, competent and knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad service was awesome. They were here on time and quick to get things up and running. They went over what I needed to know and answered all my additional questions. They were knowledgeable and professional. Gave me their email if I had any follow up questions. I highly recommend using their services.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
