Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 18,760 reviews
  • Rated 5 out of 5 stars

    Expert tv selection as by ice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly and expertly answered my questions and steered me to the product that got my needs best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonder set and quality!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 65" tv. The sales person at Best Buy in the Lafayette, LA store showed me a large display to tvs to chose from. He showed me of the two that brands that I picked there quality and what they had to offer. Picked the Sony and thanks to Dallas my go to sales person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Guy was terrific. I could not have asked for more about the install and he made sure I understood how to operate everything before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was on time and stayed to make certain that we understood what we needed to do to get the special features to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the expense

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, thorough, and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Content

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was kind of expensive for what I had needed to be done but, good service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A job well done, geek squad well knowledgeable in their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a whole house antenna, mounted a TV on the wall, and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What Can I Do?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ross did an excellent job of keeping me informed of his arrival. Also did a good job connecting my tv antenna. However, it cost me $50 along with my $200 annual membership fee to have him come out and spend less than an hour connecting my antenna. It turns out I had to purchase an amplifier to connect to my antenna so will I have to pay another $50 to have someone come out and attach it to the antenna?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent unboxed and set up my TV explained how to operate and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great T V

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray was great, informative and patient in setting up my new TV. Called 2 days later to see if all was going ok.. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time, completed set up as required and took away old tv as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was prompt and courteous. All devices connected. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional, efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David & Alex in stalled tv in professional, efficient, manner. Mark & Jordan diagnosed old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my installation went smoothly, and the Geek Squad was on time and left my area clean as a whistle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech install 55 TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech setup TV and connected all devices. All devices connected with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    courteous, great command of the product, very professional, cleaned up all the boxes and helped me set up the TV and walked me though all the settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was totally professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt and on time. The were very helpful in advising how to work the new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation on our tricky config.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a terrific job of connecting our new TV to our tuner-amp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient Geek squad TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they took only about 20 minutes to unpack and set up and ready my TV awsome!!! They showed me how to use my TV and and cable satellite remotes

    I would recommend this to a friend
Sponsored