Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV Connect and Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job setting up the Tv and all its features. My friend was very satisfied with the service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Almost perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, however I now need 3 remotes to operate.Now I do have a bose sound bar, but 2 TV remotes???????
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I absolutely was very happy with the installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young lady who installed our TV and sound system did amazing job. Highly recommend her for future services
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was wonderful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed and set up my TV. I didn’t have to do anything!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a new TV and needed help getting it set up. They did a great job abd I truly appreciate the help. Technology is a struggle for me. He set up my Netflex and was very professional. I love being a member of Best Buy. They help me a lot, with my personal computer. It's a piece of mind knowing they will help me!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squid does it job quickly and with efficiency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional . They set up our TV and trained us quickly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Painless installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad set up everything and showed us how to use it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The only real option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was great, very thorough. The team answered all my questions even when it took them over the time allotted for my setup.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for Guy hooked it up for me nicely
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
internet on TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tech was very knowledgeable and done the task very quickly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Amazing Service from the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Geeks arrived exactly as planned and on time. Again, they knew exactly what to do in a challenging situation. They were kind, courteous and efficient. We are sold on this kind of service from Best Buy.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Definitely reccomend them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were GREAT at what they do, used levelers so you know the job was done right!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good shopping experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable and helpful. He helped me find everything I needed.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Worth the $$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technician showed up on time. He was courteous and extremely helpful. After everything was hooked up, he took the time to show me how everything worked and how to use the viewing settings.I had an issue with part of the install which could have been my fault due to lack of understanding. The technician returned a couple of days later and took care of the problem in a courteous and professional manner. It was well worth the money for the piece of mind.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeks knew what they were doing and got everything I asked for to work,
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great install by professional people! I would highly recommend this to anyone buying a tv
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service from The Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad delivers and I could not be more happy to have requested the setup of my new TV in my home. Geek Squad explained the TV and made sure it was connected to other components. They also take away the old TV for you!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great with installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very friendly and helped set up some of the apps on the tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great HDtv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad were very friendly and courteous. Answered all my questions and walked me through how to use. Highly recommend them.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent setup service. Friendly, professional, thorough service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend