Customer Ratings & Reviews

Heidi and Josh did an excellent job. Very knowledgeable about the setup and the TV, also installed a new router. There was no remaining mess, etc..., everything works.... very professional, I highly recommend...

Since I was hanging such a large (and expensive) TV, I didn't want to take on the task of hanging it myself. So I paid for Best Buy's Geek Squad to do it, and they did an outstanding job. They even ran some fiber optic cables I had, at no additional charge.

the installers arrived right on time, they removed the od tv, moved the cabinet slightly so the new TV would fit. they connected the cable TV and set the remote. They even did the subtitles... What a great experience

Representative was polite and helpful. I thought I measured correctly before purchasing, but when it came out of the box and he had put legs on it I said "I don't think that is going to fit. He looked and agreed,but never hesitated, he said "no problem" we will do a wall mount. He was so sweet about the whole thing, he never got ruffled about it. Just fixed the problem and looked happy about it. I wish he could come fix my computer. But he only does televisions.

The agents set up my TV and hooked up all the peripherals, including an old VHS. They also set up my streaming stations and made it very easy to find everything. I'm happy they did it. I'm computer literate, but it would have taken me hours longer.

The Geek Squad bought the TV in did all of the setup. They showed me how different functions on it worked and how to get to them. They made sure I was comfortable using the set. a big thank you to the team.

My salesman was very knowledgeable about the TV. The picture is beautiful and the TV was greater than our expectations. The Geek squad installed it very fast and answered all our questions. Overall very impressed .

I was so glad I paid for the delivery and instal. The Geek squad was at my place for all of 1/2 hour tops? They took my old TV (20 year old and heavy) and the set up the new one and taught em how to use it. They were so great, it was so easy, they were on time and nice people.

The installers were knowledgeable, efficient, timely, professional, and super pleasant!

Installment team was spot on, a few minutes late but that was ok, stuff happens. Installment went smooth, guy's were knowledgeable, friendly, fast. Hope if I ever buy something and have it delivered from Best Buy, it's those guys knocking at the door.

Geek Squad setup my TV and sound bar. Their level of knowledge astounds me. They walked me through the operation of use with ease. I seem to make all of my Smart electronics dumb! GEEK SQUAD rescues me every time.

Patrick Obier installed our new Television and hooked up all the componets as well as giving good instructions on how to best use the product. He has very good attitude and is very nice to be around. We were happy they picked him to be the person to take care of us.

The guys that came to set up the TV and my soundbar were professional courteous had everything set up quickly explain to me how to use the remotes. They also took my other TV away.

Love the picture!! Easy controls to see streaming programs as well as to make any adjustments you may want to do. Geek Squad was great and set it up professionally and rather quickly. Very pleased.

This is the first time that I have needed help setting up a tv. I purchased a 77 inch screen and had the Geek Squad deliver and set up. It was money well spent. They were professional and knowledgeable.

The service was great, but it started before the guys arrived at my home. I had forgotten to review the guidelines that Geek Squad had sent by email therefore I didn’t have the HDMI cable, so I called and ask for help and one of the guys that were coming to my home called me and went to the store to see if he can get the cable.Since it was not in stock he said I shouldn’t be worried since they were going to solve the problem. And they did! The use a spare cable they had and the installation went great. Also they move the old tv to another room. Great guys! Great service from the very beginning!!

The guys that showed up to set up our TV were amazing. They mounted our 98 inch TV to the wall. We already had the mount up to help with preparing but then we had mounted it much too high on the wall based on the location of where it had to be mounted to the back of the TV. They were awesome, they remounted the mount and put the TV up for us and it looks amazing. They were courteous, friendly and on time and did a great job of getting us all set-up.

Michael was very patient and knowledgeable and reviewed everything with me. I continue to be very pleased with Best Buy and with the Geek squad.

The agents arrived on time. Installed my tv etc. They patiently explained everything to me and helped my do apps. Again, very pleasant and respectful. I would give the highest rating and would definitely recommend

I had the Geek Squad deliver and set up the tv for us and I was over the top pleased with the service. Ian was very helpful with answering any question I had and answered them completely. Showed my everything I need to know about the new tv and options. Very pleased and highly recommend the service, even at the extra cost.