Customer Ratings & Reviews

Great price for this TV and the picture quality is amazing would buy again

Excellent work. The two people worked great as a team, kept me up-to-date on what they were doing. They wall-mounted the TV where the old one had been and wlked me through the controls. Friendly, professional service.

Prompt, excellent service. The two young men were polite, knowledgeable, and extremely professional.

Professional all the way across the board. Setting up a TV is not necessarily a difficult task. But when you purchase a large expensive TV you do not want to take the chance that you did something wrong and it does not work after you set it up. With Geek Squad set up if it is not working when they are done they will take care of it right away. Quick, clean, and professional. They called when they were in transit with an estimated arrival time and they were early.

Tv Connect by Geek Squad was excellent, the installer was very knowledgeable and set up all necessary passwords and setting on my new TV.

Ordered the TV for my parents and they were excellent at getting everything set up and took the time to explain everything to them.

Bobby Rodriguez and his teammate did a great job installing my new TV. They hooked it up and made sure I knew how to operate it. When he asked me if they could help with anything else, I asked him to hook up the old TV in another room. They were happy to do it and, as it turns out, I would not have been able to do it myself because I did not have the correct cable to connect it to my DirecTv. Thank you so much!

Did a good job quickly, were very helpful and friendly

Great Guys who installed the TV. Very nice and respectfull

The agents unpacked my new Hisense 65U8 TV and installed it on our existing entertainment center. They were considerate, professional, and on time.

agent kept up updated to his arrival time, set up tv, explained everything, cleaned up after himself and was very personable, also answered our questions

Our Geek Squad representative did a fine job in the set up procedures, answered all the questions we had and made sure we knew how to contact Geek Squad with other questions, later on.

I am pleased with my purchase. The picture quality is great, and it was installed very well by Steven Kimak. I would recommend this Samsung TV.

We bought a 55" Samsung Q60A Series QLED 4K TV. I had some issues getting everything wired to work correctly, including my aging but still great-sounding Yamaha sound system (purchased from Best Buy in 2004). I grudgingly payed for Geek Squad assistance. I found that their assistance made my life much easier and was well worth the fee. The squad member quickly figured out a bypass to make the sound system work easily for the cable, DVD, and Fire Stick.

The Geek Squad agent hooked up my LG tv and made sure it was working correctly also connected my computer to work with the TV.

The Geek Squad tech set up my tv and walked me through the tv features and using the remote. He patiently answered all my questions and was spot on with his assessment of a streaming issue that I had been having. A very good experience.

The service men were very quick and knowledgeable . They were very polite and explained everything. They made sure I had no concerns nor questions.

the agent set up my new TV. showed me how to use it. He was very friendly & professional and was patient with me answering all my questions.

Great picture, vivid colors, easy to use. I purchase all electronics at Best Buy! Love the Geek Squad to. This is the 3rd time I have used them. Knowledgeable funny friendly and fast.

Pretty awesome delivery process. The techs set the TV up super fast and instructed me on the operating procedure