Customer Ratings & Reviews

My tech was excellent, quick and efficient and professional. I would recommend the geek squad for mounting and connecting your tv

I debated having someone deliver and install the TV as it sounded simple and easy, however very happy I chose the Geek Squad to deliver and install. They come on the early side of The scheduled install window and promptly understood my theatre sound system and even suggested different locations for the speakers to improve sound quality. He suggested I experiment with the remote under his guidance which was very helpful. Also cleaned up the clutter of wires behind the unit making connections more visible.

The guys were excellent & installed my tv with no problems.

Excellent tech's.they set up tv in record time and took time to show me how to use it.just learning how to stream.got rid of the cable box

Wow - Geek Squad brought TV, unpacked and installed where i wanted it. Wonderfully set and ready to go.. Beautifully fixed and checked to be sure it is working, remotes. Being able to speak into the remote for what I want to watch, WOW WOW!!! no need to hunt channels because of the remote availability. How sweet is that..Thanks GEEK....i RECOMMEND GEEK.

Smooth sailing, from picking out the most appropriate TV for my needs, to installation and brief instructions on how to use my new equipment. This was followed up by another visit to understand options for enhancing my viewing experience, where clear and easy to understand options were presented. I would definitely recommend Geed Squad support for people not up with the latest technology.

We were extremely pleased with the knowledge & efficiency of the geek associate who connected our TV & periferies for us

Great team. They knew exactly what to do and went about the installation quickly and efficiently. They were friendly and courteous answering all my questions and made sure I i was familiar with the new remote. They made sure there was nothing left behind in terms of boxes, scraps and debrey .

In about 20 minutes the Geek Squad did what would have taken me a few hours. Then they showed me how to work it. Absolutely NO STRESS! Thank you, Geek Squad

The wonderful folks from the Geek Squad delivered and installed the new TV and also trained my wife and me on the new smart Sony TV. They even checked our bedroom TV to make sure it was working well, too. We love Best Buy and the wonderful Geek Squad!

Not being technically inclined, this is the best route for me when purchasing any type of tech. Having the Total Tech Support contract gives me access to a variety of services that take away any frustration when making new purchases. Knowing that I have the Geek Squad at my side to come out and get my equipment set up not only properly, but quickly is comforting.

The representative hooked everything up seamlessly and gave me instructions on how to operate the remote, etc. Very helpful and ON TIME!

Two agents delivered my TV and set it up. They also moved the old TV to my basement and took the TV in the basement with them. Great customer service. They took the time to explain everything to us and explained the other services that are offered by the Geek Squad. Great experience!

Our Geek explained everything about our tv to us. And he demonstrated most things too. We are loving our new tv.

My set up of TV, sound bar and DVD player was done before i could blink an eye. The 2 guys were professional and made sure everything was correct and i understood how it worked. Very respectful of me not being tech savy!

THIS WAS AN ANNIVERSARY GIFT FOR THE HUBBY, DUE THE HOLIDAY SEASON’S TO BOOT! THE INSTALLER WAS EXTREMELY PROFESSIONAL AS A BUSINESS FRONT FACE, HOWEVER, THE BEST PART WAS HIM BEING HONEST AND UP FRONT WITH ME HUSBAND WHILE STILL WILLING TO DO ANYTHING HE COULD TO CORRECT A MISTAKE NO FAULT OF HIS OWN! (WAS ACTUALLY MY HUBBY’S FAULT AS ALWAYS LOL.) HOWEVER THAT MADE MYSELF FEEL VALUED BY HEAD INSTALLER, THE GENTLEMEN WORKING WITH HIM AS WELL AS THE COMPANY AS A WHOLE!

I was very satisfied with the tech who delivered and set up my new Samsung 55” TV. He took the time with me to be sure all of my services were set up and working, and that my cable remote worked with my TV as well. He was pleasant, polite and professional. Well done!

Install was well done; tech explained how TV work and new remote works and patienly answered any questions I had; top service!

Very professional and knowledgeable technicians. They came up with some great solutions and did a great job with the install. Helped setup the software and remote and explained it very well. Would highly recommend using their services for tv and tech installs.

The squad guys showed up on time, went about their work applying their experience to programming the Comcast remote and cleared the box when done. There was no way I could have done this with only my wife helping. They definitely had the experience to get this job done professionally.