Customer Ratings & Reviews

I figured I needed help setting up the new 4K TV so I had The Geek Squad set everything up…connecting to wifi for smart tv connection & just helping to take it out of the box & setting it up…not as young as I used to be. I was given an arrival time & was called to confirm approximate time of arrival. When the tech saw he might be a bit later than he had thought, he called & let me know. I wasn't sitting for hours waiting for someone to show up…very considerate. Great experience!

I love the performance of the Hisense tv, especially the sound. Kenny was extremely efficient, helpful kind as he set up my tv and showed me how to navigate programming and streaming for the first time. Two young geek squad members were very good in setting up a fire stick.

The agent was very professional, knowledgeable, and courteous.

The agents set everything up for us. We ran into a little issue but Geek came back out that same day and quick-fixed it. We then ran into another little issue and Geek came out and fixed it a different way - the issue was not at all the television in either case but the soundbar hook-up that turned out to be very minor and easily solved!! We are extremely pleased with this television!!

We contacted the Geek Squad to get some information about a new TV we had just purchased. The agent was fairly knowledgeable, but was hard to understand. I don't think we were able to explain the situation well enough for him to respond with the information we needed. However, let us add, that we use the Geek Squad frequently and they are usually right on and we would recommend them to anyone.

Awesome picture and easy to operate. Sound quality is good.

The agents unpacked my new Hisense 65U8 TV and installed it on our existing entertainment center. They were considerate, professional, and on time.

The service provided by the Geek Squad was excellent; from the courteous interaction in setting up the appointment, to the installation of my new television. The tech was professional, answered all my questions and was fast and efficient. It was a pleasure using this service.

Early delivery and quick setup made for an excellent experience--Agent even came back to check on cable TV service Our provider sent us the wrong box)

The Geek Squad Tech Agents were top tier. Across the board they excelled. I have had Geek Squad service in the past for assistance with my existing electronics but these two guys have greatly surpassed them. 1000% satisfied.

I was so grateful I had this service. The tech was so, so nice and helpful, fast, knowledgeable and smiled with all my stupid questions. I will never be without this service it was so worth it.

Amazing install , guys worked their behinds off. A little pricey for how long it required, it would be 5 stars easily based off the performance. Again a tad pricey but no easy task.

The agents were professional, warm, expert, thorough, and patient. It was a pleasure having them deliver, set up, and explain how to use my new TV. They removed my old TV as requested, and completely cleaned up the area where they were working. Superb service!!!

Benjamin Burkey spent almost 2 hours setting everything up. He was very knowledgeable and meticulous. He answered all of my questions and even called to check on things the next day! He was the best Geek Squad person that I have worked with and I would recommend him to anyone. You have a fantastic employee in Benjamin!

Definitely worth it, and even better that it was included with the total tech package. Staff showed up on time, was courteous and efficient. They even put on covers for their shoes when entering my place. Highly recommend it, especially if you purchase a large tv screen like a 65' or 75' inch tv

The installer was friendly polite and knowledgeable. He hooked up all devices and made sure I knew how to work everything

The geek squad tech was very professional when bringing in my new 65 inch LG TV. Since most of it is thinner then my phone, I didn’t want to take any chances trying to install it. He did a great job and was very helpful not only putting up and connecting chords, but set up all my streaming services and help me understand how the remote work. Very satisfied with the installation!

A very good option for people that can’t set it up themselves for whatever reason, and it’s an option that not a lot of companies provide. I definitely recommend this.

Two Geek Squad members installed out new TV and connected our existing soundbar in a professional and courteous visit. They also assisted us in learning the remote and connecting with outside streaming services .They were very polite and took the time to make sure we understood their installation and walked us through the setup.I am very happy we used them in this process and would repeat if another setup for another unit was needed.

geek squad set -up sony bravia 77 inch tv perfect.Took old tv away and went thru the steps on how to use the remote.