Customer Ratings & Reviews

The Geek Squad did an excellent job of removing my old set and installing the new Sony. I had a Blu-Ray DVD player, Comcast Cable, and a Yashica Sound Bar which added a bit of difficulty to the set up. When the work was complete, the technician walked me through how different things worked and I noted that he had done a little extra work to make things clearer. Several problems that had dogged the prior installation were cleared up.

The installer was very professional He know what he was doing he answered all my questions very nice person

The agents removed the TV from the box installed the stand and put the TV in the place that I requested and then they set the internet up and went over with me the basic use of the controller and settings. They were very through with my set up. When they were done they cleaned up any mess they made and removed the box the TV came in. Job well done Geek Squad!

Two fellows (late in the day) hooked up TV and set four devices. They also programed an Elite remote. The system works as I hoped it would. When they left everything was ready to go. I would not have anything changed. Their knowledge and humor was a welcome solution to an expensive project. I would certainly give them the highest marks. I am glad I invested in the Geek Squad.

The agents brought my 85 in Roku TV and Mount that I purchased. I am new to Total Tech and I am very impressed. The agents were fast, friendly, knowledgeable and professional. Glad I purchased the Total Tech subscription and I plan to use it alot more in the future!

Guys took out the old TV, which was an older 2006 rear projection TV that weighed 90 lbs, with no problems. They brought and set-up the new TV really fast. I couldn't do it myself, so I was so glad to have them here to do it.

The agents who came out to set up our TV were really great. They were very professional and very knowledgeable about the TV. My husband is disabled and sometimes his cognitive abilities are challenging. They made sure that he understood how to fully operate his remote

We purchased a universal remote to combine all items to the one remote. They were so professional, extremely considerate and exceptional teachers! There were no questions on how anything works when they left. At first I thought it was a very frivolous, expensive items. Wow-- was I wrong I would recommend the service highly and hope if I need it again- I would have the same crew.

The agents were very helpful and knowledgeable and quickly set up my new TV and integrated it with Comcast XFinity. They were intrepid in that they came to my home despite Best Buy giving them an incorrect phone number and they couldn't contact me. That's a different story - at the store I asked 2 Best Buy employees to update my phone number and apparently they wouldn't or couldn't.

Professional and friendly installation and set up. Zack and Brian performance was outstanding in terms of knowledge, skills and ability to explain installation, set up, and operation of the Home Theatre system.

Really great service, they showed up when they said they would, got my TV's in and put the stand together in 30 min (which would have probably taken me 3 hours) and had the TV mounted in no time flat. They were very friendly, too and, as a bonus, took all the garbage with them when they left. I was really impressed.

Fast and professional. Moved a big TV from LR to BR and mounted to stand, BR TV removed, new BIG TV w/sound bar installed, cables, wires -- all of it. A quick how-to on remote operation and all the packaging left with them. I saved ALMOST enough on the install fees to pay for the items I bought too.

This Geek Squad visit was to exchange a replacement TV with one that had failed while under warranty. Aaron did an excellent job of packing the bad TV in the box from the new TV which I was glad about, since except for not working it was in perfect condition.

One agent delivered and set up our new television connecting all the streaming services. The agent was very clean, quick, and efficient and also demonstrated the operational controls while answering any questions we had. Great job.

The installers were very professional and performed their installation quickly.

Outstandin professional service by caring technicians that made the insulation of our 4k TV stress free! They assembled and intalled and removed our old TV from our entertainment wall console, which would have been no easy task for me. They made it look easy and test every component (Reciver, DVD, Wifi & Stereo) when completed & perfomed & balanced the 7.2 surround sound. Check & installed all needed updtaes on all of the comonents!!

Very pleasant and well informed. The installer spent extra time explaining how everything worked. I was very pleased!

Arron and Larry installed our wall mount tv and did a great job. They were punctual, helped us to get the right height on the wall, didn’t make a mess and were very thorough on showing us features of the tv.

The Geek Squad team completed the services we purchased: installation of a flat screen TV and removal of another from the premises on time. They also cleaned up and removed TV packing material when they left. A job well done!

Agents called day before and day of delivery! Had tv in oxed and set up in no time. They were very helpful with settings!