Customer Ratings & Reviews

Tv has been great installation was a smooth process

Best Buy guys delivered and set up a 98" TV and sound system. The box for this TV is a beast. I was very happy to have Best Buy do the work. While setup was free for me, it would be well worth paying Best Buy to do. Delivery people were friendly and efficient. I am a satisfied customer.

They mounted and connected my TV as needed with the network in my house.

Excellent installers who went right to it setting up 75 inch tv and new sound bar along with connecting my blue ray disc, firestick and roku in very short time. Everything worked as it should and they took all packaging and boxes out leaving area clean when they finished.

The agents arrived on time and brought the correct item with them. That last comment may sound dumb but I've had the wrong item brought to my house once or twice. Jacob and his crewmate (I apologize for forgetting his name) were friendly, efficient, and as professional as we could ask for. They were in and out in less than an hour. Just for clarity my set sits on a stand so it was not a tough job for these guys.

Timely arrival and quick set up. The technician took time to show me how to operate the TV and answered all my questions

They did a great job, fast and knowledgeable team. They did a great job.

Sorry I don’t remember the technicians names but, they did a great job helping my aging parents. I received a call from the team technician regarding placement and needs of my parents and they set up the device and even coached them how to use the tv then I received another call from the technician before they left checking if I had any other requests, very good job, highly professional, highly recommended.

The installation of the TV went very well. The installer explained everything I needed to know.

Excellent Service! My first ever geek squad install and I couldn't be more pleased. The guys arrived on time, told me exactly what they were going to do and then did it quickly and cleanly. They would've stayed much longer and helped me install apps on the TV if i'd let them. Very happy I let someone else do the install this time!

Matt is great! I had a family emergency and missed my appointment. I called Matt back, he was so nice and willing to reschedule for later the same day. Every person I have spoke with from Geek Squad has been very knowledgeable and friendly.

The set up was easy, for the men who came. They were very pleasant and showed me how everything worked. You won't go wrong using this option.

I have had SONY for some time but decided to get this Samsung 43" after reading a number of reviews. I am very satisfied with our TV so far & would recommend it. The picture quality is great as is the sound. The price was also comparable. The Geek Squad delivered & hooked up our TV in a very short time. A more than satisfied customer once again from Best Buy

I purchased the Sony A8F and needed it installed in a custom entertainment center, and connected to existing surround sound system. The Geek Squad hooked everything up professionally and perfect the first time. The cabinet maker had to perform some repairs to the entertainment center so I needed Geek Squad to come back and reinstall and connect the TV. Again, done flawlessly. I rely on Geek Squad for a great job.

The first TV had to be replaced and so far the second one is wonderful. Ariel was the set up technician for the second TV and he was wonderful. He showed me many things with the set up and I really appreciated the time he took to show me. A perfect gentleman too.

Mike, from the Best Buy Geek Squad was beyond excellent. He was helpful, knowledgable, and patient. I could not have asked for a better delivery/installation experience.

The Geek Squad is awesome. Smart helpful (we are old and need lots of help lol) and they set things up so they were simpler for us to use.

I had the pleasure of a Geek Squad employee complete the installation of my new 32” Samsung TV. Luis was more than helpful. He took the time to setup my TV with the internet that was newly installed and program all the necessary functions. This gentleman is a jewel and Best Buy is extremely fortunate to have him as a member of the Geek Squad. Thank you again Luis. Lorna Buck

Josh and his assistant arrived as scheduled set up was very quick and easy. They explained how to move through the apps and other items. Done within forty minutes. In and out. Great job overall.

Scheduled an install for my new 75' Samsung. The two techs arrived earlier than expected but had called before hand and asked if it was ok to do so. Upon arriving, they mentioned how everything was going to work. The two techs were very friendly, and the work was completed quickly which explains why they were earlier than scheduled.