Customer Ratings & Reviews

This service was extremely helpful. You don't realize how big of a box a TV will come in, especially when the TV itself is really big. I don't think we could have unboxed it and set it up on our TV stand alone. They came in, had it set up in no time, and everything was ready to go. Definitely worth paying that little bit of extra for the setup.

Excellent service. Very courteous, patient & professional. We are seniors and are happy to know there are those like Nathan & Kyle who are willing to go the extra mile to explain. Thanks again.

Very respectful Employees. Answere all my question. Clean everything up. Had a problem with first tv. things happen. Burnout in one day.! Geek squad replace the tv. Folks I tell you get the warranty. Or your stuck if something happens.

I purchased a brand new samsung tv for my brother who has a handicap. The delivery agents installed the tv and configured it with speed and precision to where my brother wanted it and how he wanted it configured. The service was top class.

The agents took down and carted away my old TV and set up the new TV with no problems. The LG 65 inch OLED TV looks great with a more crisp picture and deeper/rich colors. Service and TV were/are excellent!!!

The Geek Squad did a great job setting up the TV and the Sound Bar. They found a defect in the first TV and came back and replaced it. They were knowledgeable and friendly. I would highly recommend them.

Excellent, professional, timely, and informative service! I learned a great deal from the Geek Squad team during the installation and set-up process, which has given me a greater level of enjoyment from my new TV - Thank you!

The Geek Squad took my old TV away, set up my new 75” Samsung TV. did a fantastic job, I was very pleased, highly recommend the Geek Squad

The delivery men called to let me know they were on their way. They helped move my old TV, then set up the new one including doing all of the settings (which would have taken a lot of reading and time and I probably wouldn't have gotten them all right). They were efficient and knew what they were doing. They did a great job.

Rep hooked up our new TV and Sound bar. Knowledgeable. Friendly. Personable.

The agent installed my TV professionally and gave a clear instruction. The team were very friendly, knowledgeable and respectful. They did an excellent work and we would use again in the future.

Truly found the young gentleman to be knowledgeable, polite and quick workmen who answered shall we say a “senior” person’s questions, many considering I am a Microsoft user!! They installed quickly, picked up any refuse that was left over and told me to call them if I had any problems! Can’t ask for more than that, at the end of the day!

The guys that showed up were very good. They listened to what I told them and did a great job setting up this huge TV and not damaging it. I did not give them five stars because they left plastic film on the panel edge and they should have known it was there and removed it. But they were otherwise quick and professional. I would recommend them to anyone getting a panel tv larger that 55' because they are big and thin and easy to damage.

The agents unpacked, assembled and placed the TV on my stand. They then connected my cable box and DVD player. They entered my WiFi info and set up ny cable box remote to work with the TV. They did a good job of showing me how to use everything including a button on my remote I;d never used before! Overall they were friendly, helpful followed COVID protocols.

The technician was efficient in mounting my new TV and explaining how to use it. He was also very pleasant and knowledgeable.

Agents were friendly, knowledgeable, and made all the connections such as netflix, prime, and disney.

The two techs communicated prior to and the day of delivery. They answered all our questions politely and professionally and showed up well within the estimated time. They set up everything quickly and explained the entire process as they went. Very happy with the entire process!

Xavier came out and performed a perfect job after the third party installers made the transition to a new set of TV's horrible. Xavier explained each and every question that we had in a courteous and professional level. Great person.

The installer came on the assigned date and very efficiently and courteously assembled and installed the TV set.

The Geek Squad installed and set up our Sony XBR-55X850D tv, Sony HTCT790 sound bar, and Sony blu ray player. I highly recommend this service as the guys were professional and set up the equipment correctly. They were also very patient in helping me understand how to operate the equipment, to modify the set up, and to troubleshoot. I have had no issues with this equipment. Also, they hauled away our 15 year old Sony Trinitron tv - all 150 pounds!