Customer Ratings & Reviews

Excellent communication and quick set upo. He was amazing at teaching us how certain functions actually operate. Can’t recommend this service enough! He did mention that this service would be phased out.

The agents who came out to set up our TV were really great. They were very professional and very knowledgeable about the TV. My husband is disabled and sometimes his cognitive abilities are challenging. They made sure that he understood how to fully operate his remote

The Geek Squad is great! I have always had a positive experience whenever I use their services. My tv was setup and they provided me a demo. Really great service!

They set up my TV and made it easy for me to work. This was the first Smart TV I have had.

Set up team was awesome! They were on time, genuinely nice and set it up, showing me all the bells and whistles,

I had a wonderful experience with Emily. She contacted me to confirm arrival time. She set up my services in a timely manner and was able to answer all of my questions.

Matt is great! I had a family emergency and missed my appointment. I called Matt back, he was so nice and willing to reschedule for later the same day. Every person I have spoke with from Geek Squad has been very knowledgeable and friendly.

Best Buy Setup and Connection service is one of the best. Our tech is especially knowledgable and we don't use anyone else!

Very respectful Employees. Answere all my question. Clean everything up. Had a problem with first tv. things happen. Burnout in one day.! Geek squad replace the tv. Folks I tell you get the warranty. Or your stuck if something happens.

Benjamin Burkey spent almost 2 hours setting everything up. He was very knowledgeable and meticulous. He answered all of my questions and even called to check on things the next day! He was the best Geek Squad person that I have worked with and I would recommend him to anyone. You have a fantastic employee in Benjamin!

The young man who delivered & installed my TV was the best. He explained my questions with the knowledge more than one would expect. I felt he covered everything I needed to know.

The Geek Squad installed this 65” TV with ease and professionalism. They checked it to make sure everything was working correctly. There is no way my husband and myself could have installed this TV on our own, at our age . Thank God for this service.

Well the two gentlemen who delivered and set up our 65 inch Samsung were very good, quick, took the boxes away and cleared things up, However, they didn’t set up the tv to Hargray. We had to call someone from the Geek squad to see why we couldn’t get the local channels. As a result the tv still isn’t set up. Waiting for Hargray to come Tues. with a new remote and to set it up the way the second person from the square said.

Stephen Franklin was the best. He put it together in a timely manner after checking to make sure it was not damaged in the shipping process. He and Koby cleaned up the foam and loose paper. They removed the boxes.

Geek Squad guy set up my TV in a few minutes. I wish I cornered him so he could have explained all the features of the TV. Owners manual is absolutely useless - the TV serves all my daily needs very well but I'm still in the dark with many of the "smart" (???) features.

Geek squad set up my tv so that I don’t have to make any adjustments. They arrived early and were finished with everything quite quickly. They cleaned up everything and hauled away the box. Very satisfied.

Agents did an excellent job installing, mounting and tuning tv. In addition they took time to run thru the menu and use of remote

Awesome picture and easy to operate. Sound quality is good.

The agent was professional and quick installing in tv and connecting to cable service. Also very clear and helpful in explaining the new tv screens and remote. Highly recommend the Geek Squad based on this agent.

The Geek squad set up my set and gave full instructions on how to operate. I was very pleased