Customer Ratings & Reviews

The 2 Geek Squad members showed up on time. And it took them probably about a half hour to unpack and set up my tv. It was well worth having them do it. I could have done it but it would have taken me so much more time to do so. Kind of like moving into a new house You can spend all day doing the heavy lifting or you can hire some movers who are experienced and it’s done in a shorter time. All you have to do is sit back and relax for the most part.

Excellent, professional, timely, and informative service! I learned a great deal from the Geek Squad team during the installation and set-up process, which has given me a greater level of enjoyment from my new TV - Thank you!

Absolute best customer service. Friendly, knowledgeable, helpful. 10 out of 10!

They setup the TV, but only connected the xfinity box. I set up my dvr and vhs boxes. Also I set up the picture and audio values. They were very fast, but only one of them spoke English, although poorly.

Very professional, friendly, accurate and fast service

Paying for the setup on this was well worth the money. I didn't have to mess around with cables or settings they knew what needed to be done and went over how to use made this more enjoyable experience

The Geek squad guy’s came when they said they would, unboxed our TV and set it up. It only took them about 45 minutes and all during the time they were here they were very professional and explained everything they did. Very glad I had them do this for us.

The two Geek Squad agents installed my TV quickly and explained everything about it. They even told me my Comcast box was old and that I should take the old box back and get the newer model so my picture would be better. I thought the picture was great and when I got the new box it was even better. It’s too bad Comcast charges so much and then can’t notify you when they have upgrades. Thanks to the Geek Squad my picture is even better than I could have imagined.

I had two wonderful technicians install my new tv quickly and efficiently. I love my new tv and was so pleased with the help and service by Best Buy.

The agents arrived on time, They set up my TV quickly and explained the TVs features and how to use them. They were professional, knowledgeable and very nice. I would recommend Best Buy and the Geek Squad.

Could not have asked for 2 better installers, they were professional and did an amazing job!

Representatives delivered television and connected necessary equipment. They were very friendly and answered our questions.

The agent was professional and quick installing in tv and connecting to cable service. Also very clear and helpful in explaining the new tv screens and remote. Highly recommend the Geek Squad based on this agent.

Geek squad installed and interfaced my current equipment. Great job.

Stephen Franklin was the best. He put it together in a timely manner after checking to make sure it was not damaged in the shipping process. He and Koby cleaned up the foam and loose paper. They removed the boxes.

Very knowledgeable and did the wall attachments with ease. Setup the TV and connected the inputs using their extensive background knowledge.

Travis from Geek Squad provided outstanding customer service! Very knowledgeable and thorough. Highly recommend Travis from Baxter, MN store!

The installation was great. Austin was able to quickly set up my TV and did a great job setting up my components the way I wanted. Very neat and orderly. Good guy too.

The service was good and I could not have set up my 77 inch tv without it.

An excellent technician came on time and set up our TVs in good working order.