Customer Ratings & Reviews

Technician was very knowledgeable and efficient. Amy

Techs were on time, friendly and very helpful. They made sure we understood how to use everything.

Agent mounted / installed and connected all devices and made sure all worked correctly.

Brandon was extremely professional. He made sure that my husband and I were knowledgeable about our new LG TV. He connected all my apps and was extremely patient with both of us. Hope all of your techs are this knowledgeable and kind.

Frank Fuller, Geek Squad installer was wonderful! He and his partner put on booties on their shoes, open the box neatly, took the packaging with them after installation. They connected all the equipment we had and instructed us on the use of both cable and TV remote. Frank is definitely an asset to the company!

Set up was easy. Picture is great and all the features are easy to use.

They setup the TV, but only connected the xfinity box. I set up my dvr and vhs boxes. Also I set up the picture and audio values. They were very fast, but only one of them spoke English, although poorly.

The geek squad you sent to my home were wonderful! They showed up and set up the tv in a short time. I liked that they were Father and Son. Also they love dogs, which made me happy I didn’t have to put my Lab outside. Thank you for a Wonderful job!

Had Geek Squad deliver my TV and mount the TV on my wall. They also setup my connections to my receiver and audio system. The guys that performed the service definitely knew their stuff and were just as meticulous as I am. Usually I end up tidying up the cabling and cleaning up the dirt/dust after the tech leaves. These guys did it all. All I had to do was sit back, relax and watch my new TV.

Easy installation Beautiful picture Easy operation

Jeff, the technician, quickly unboxed, and installed the TV and connected it to all my devices. And, he programmed the TV remote to my Cable remote. He, also, showed how to use the features of the Smart TV.

The techs arrived as scheduled and installed the TV and hooked it up to my existing sound unit without any issues. They answered my questions and gave me a quick start course regarding the operation of the TV.

The Geek squad folks were excellent. This was a relatively easy install but they left with everything working perfectly and to suit my needs and particular taste. It was well worth the money to have it installed professionally. They practiced COVID safety and cleaned up all of the discarded boxes ect.

They mounted my TV and set it up all the way. Also cleaned up the boxes and removed them.

Excellent service. The installation of my new fire TV was quick & all went well. The service techs were very nice & careful to observe safety standards. Also they made sure I knew everything I need to know to take full advantage of my TV even programing my controllers for me. Worth the extra cost for how easy it was.

Nick, who was our Geek Squad installer, was excellent. He took time to answer all of our questions. He was very efficient and he left his work area spotless.

The two tech people were fantastic. They were friendly and very knowledgeable. They connected the sound bar and all of the streaming services we have. They also explained accurately the functions of the tv control device.

The Geek squad set up my set and gave full instructions on how to operate. I was very pleased

My TV was installed correctly and works fine. The tehnican was friendly.

The people who came to set up my T.V. were excellent. The only problem I had was the time frame given for delivery 8 hrs - a little long and trying to check throughout the day no one could give me a better answer than between 12 and 8 p.m. The time frame for delivery would make me think twice about ordering from Best Buy again.