Customer Ratings & Reviews

They were prompt and polite. Very professional and knowledgeable

Awesome picture and easy to operate. Sound quality is good.

I buy from Best Buy because I can order anything they carry on the online site and arrange for expert setup through the local store. This is twice I've had the Geek Squad out to help with setup, once for a new TV and Blu-ray player, and now for this new receiver. I value this service very much. The guys who came out knew their stuff, were prompt and efficient, and set up everything expertly. It's nice to know that as this stuff gets more and more complex, I have help right here in town.

Our Geek squad installer did an outstanding job installing and connecting our TV to all services. He was efficient, personable, and knowledgeable. He made the experience enjoyable.

Geek Squad did an excellent job of delivery, installation, synching another component with the new TV and the haul away of my old TV. The technician arrived on time and performed all needs in an outstanding manner.

OUTSTANDING PICTURE WITH GREAT DETAILS. THERE IS NOTHING I DISLIKE.

Fast and professional. Moved a big TV from LR to BR and mounted to stand, BR TV removed, new BIG TV w/sound bar installed, cables, wires -- all of it. A quick how-to on remote operation and all the packaging left with them. I saved ALMOST enough on the install fees to pay for the items I bought too.

Agent found TV purchased would not fit on our stand. Offered several options . Ultimately decided to mount on wall. Great service. Took time to explain how remote worked. Answered all questions patiently and thoroughly.

The agent was very professional, knowledgeable, and courteous.

They Arrived when they said they would and were fast working and kept me informed. Explained what they were doing and asked if I had any questions. They were friendly, skilled and knowledgeable. My television was up and running quickly.

The two Geek Squad members who delivered and set-up my big screen TV were very professional, personal and made me feel at ease during the entire set-up process. They answered all of my questions, walked me through the remote settings and ensured I was happy with everything before leaving.

I cut the cord with Xfinity and started to stream The geek squad set up my tvs and gave me tutorial on the how. Geek Squad is wonderful. Highly recommended by a new retiree.

We are very happy with the 65" Samsung Smart TV. Great picture, color easy to use remote. Great choice and would recommend to anyone looking for a new tv. The techs who delivered and set up the tv were fast and answered all our questions. Did not feel we were taking too much of their time.

Very good at what they do, treat you as a valued customer. Shouldn't have eliminated the in home consultant. Found him to be very helpful in deciding what tv's to purchase , size, etc. Don't like talking to people outside the country and I won't.

ser up tv with no problems. tv working fine.glad i bought tv

TV was set up, connected, and ready for use in a short time.

Very professional service by Geek Squad in delivery and installation of my Samsung TV. After a quick setup and installation, they were more than willing to answer my questions and provide other information related to connectivity with Wi-Fi and tutorial for use of Remote.

The agent was excellent.He connected all of my devices to the new tv.He also cleaned the entire area and disposed of the materials in my recycle bin! He was very friendly and worked very efficiently!

The Geek Squad was professional, knowledgeable, efficient and very courteous.

First TV ordered was brought to the house , paid for and installed but didn't work so had to be returned. Went to the store the same day and selected another/ After waiting half the next day for them to call, I finally called the 800 number to find out the earliest time they could give me an apt was 4 days later. I told the poor girl I was on the same original apt and they had my money and my TV. Wore out two batteries on my home phones with her and only got a promise that someone would give me a call. The guy did call and did a yeoman's job at getting a crew out that night. Very professional from that point on, and they gave me a color calibration gratis a couple of weeks later.