Customer Ratings & Reviews

I love my new tv and I love that my wires aren’t showing. Thank you to the installer.

Installers were timely, friendly and professional. They did a great job with the installation and explanation of operating the remote and all settings.

These guys came out on time ,did amazing job and cleaned up all the packing and even took a micro fiber cloth and wiped up fingerprints. Now that is a class act

The agent that set up the tv installation and mount on my wall was absolutely wonderful! The TV is so great for my room. It’s the right size. I didn’t want an overbearing tv while I laid in bed. It’s great quality tv with fire stick installed. It’s so very easy to use with amazon account. The price was great .. can’t beat it.

Being an elite Best Buy member my past experiences in terms of in-store customer services has always been stellar as employees are knowledgable and very responsive to customer needs/inquiries. However, third party vendor services(Not Geek Squad) such as hardware installations prove to be unreliable. My 5Mar2024 appt for install was missed after vendor tech sent two text messages, regarding 8am-11am installation window. I later recev'd a call from vendor 6hrs after install window to reschedule. At that time I decided to conduct the TV wall mount/install myself. Instructions were easy to follow. See attached photos.

Professional & Corteous!! Very Knowledgable & Fast

The agents installed everything and took the old tv with them, it was worth the fee. For an older gentlemen this would have been too hard for me to do myself. I thought they may cancel since we had a major ice storm & snow, but they called me early on to let me know they were running later than my appointment but would be there.

Carlos the installer was super helpful with installing my mothers tv for her. He explained how to use it with patience. Very satisfied

TV was mounted above a fireplace in the middle of the home. The crew took their time and did an excellent job making sure everything was safe and correct. Very happy.

The agent took care of my problem quick and efficiently. I requested that they do my next service work.

Techs were uber respectful and were amazing at set up n disposal of any pkg materials super tech savvy and I highly recommend this service! My 55in is perfectly set.

Technicians were excellent. Set everything up, organized all the wiring and showed us how to use it.

TWO INSTALLERS FROM HURST TX, STORE ARRIVED ON TIME- COURTEOUS AND KNOWLEDGEABLE. WORKED AS A TEAM. KNEW THE HOOK UPS TO THE PIONEER SURROUND SOUND SYSTEM. TAUGHT HOW TO INSTALL PICTURES FROM PHONE.

Andrew set up my Epson 6050ub projector in my dream game room. It didn’t fit just right at the start. He spent extra time to make sure that it was perfect. He was kind, asked questions when there were workarounds to be done, and treated my girlfriend and I with respect.

The technician went above and beyond. Not only setting up and mounting but making sure I understood the fiction of the tv and how to set up roku account. He stood by until everything was finalized the way I wanted it. I was treated as a valued customer and not just another stop on his route.

Agent came and mounted TV looks amazing in and out in 20-30 minutes... made no mess and cleaned up behind themselves

Quick and easy very professional serivice that is recommended

These young men were Extremely knowledgeable and efficient. They removed the old, measured twice and completed the install without issue. They were careful and thoughtful. In a little over an hour, the room was all back together and clean, ready for tv viewing. Wonderful service!

Russel And Justin Were absolutely a great team. They were so professional and know their trade! Perfect installation and set up

The team that installed the mount and tv were great. They were fast, efficient and friendly.