Customer Ratings & Reviews

Microwave is easy to use. Wifi seemed silly but it actually is very useful. It is tricky to get set up. Use both the manual and online documentation. Online has more information. Features are great. Cooks food evenly and its auto sensing is pretty smart. Its deep. Read how it installs before you buy it. Its vent comes out the top and not the top front. If you have deep cabinets they will block it. I chose to modify my cabinet instead because the microwave is worth it. Buttons work fine. Read instructions. They work like a touch screen. Convection works but its a new realm and so practice is to be expected.

This microwave offered everything I was looking for at a fabulous price. Its has a large inside with a shelf and its a convection, It also can be programmed from my phone. We installed it and it was simple. It does everything from reheat to cook to crisp and bake food. It is simple to operate. I cant say enough how much I love this microwave and the smart decision to purchase it. It was the helpful associate at best buy that showed it to us, it wasnt even one I was considering but so very happy we bought it.

I bought this less for the "Smart" functions and more for the style and cooking settings. I've been researching over the range microwaves for awhile, and decided on this unit for a few reasons. 1. Convection Cooking - I was looking to replace my counter top toaster oven, and this does a phenomenal job of cooking food you'd normally put in a toaster over. Pizza, Chicken Strips, Fries, etc. It does VERY well, and the food is perfectly crispy. I'll be honest, I have yet to try a "tater tot hotdish" (that's a casserole for the non-Minnesotans) in this beast, but I am eager to see how it turns out! 2. Ease of Use - Menus are straightforward, and the presets for different types of foods are spot on. Want to reheat 2 slices of pizza? There's a setting for that. How about soup? Yup. It also has sensors to indicate when your food is at the desired temperature, and they work surprisingly well. Ever cook soup in the microwave only to have it be too cold, too hot or not even in temp? Not in this microwave. My soup always comes out at the perfect temperature... It's magical. 3. Internal space - This thing is BIG, and that's mostly a good thing. There's a lot of internal space to cook multiple items, and the racking is awesome. You can have two items on different levels and the microwave cooks them perfectly. 4. Connected Home/Smart - I was a little skeptical of these features, and how useful they'd be. Turns out, it is useful, and you can control time settings, food types and monitor the status of a bigger job (longer cooking time items) from around the house, which is nice. I'll be honest, it's not a feature I use often, but it's nice to have just in case. I will say it hangs a bit lower than the previous GE unit we had previously, but not in such a way that it looks bad, or impedes the use of the stove below. Mounting/hanging was very simple, and the bracket is sturdy as you'd expect. The included templates are helpful to show where holes int he cabinets above should be drilled. I'd recommend to anyone looking for a decently-priced microwave for above-range placement that cooks perfectly nearly every time.

This Microwave is wonderful. I haven't had a chance to use all of it's function yet. But I love it! It works great, it is super quiet when running. It is easy to use. I love how the panel on the left is hidden until you touch it. It even has a setting that will just melts your butter. It senses your foods when you put it in and suggests a cooking time. It's a good purchase. Extremely Happy!

I really like this microwave. Very contemporary and modern design. Easy to use and loaded with many advanced features. In addition to microwave cooking, this microwave is also a convection oven. Microwave is much quieter than my previous microwave. This microwave can be controlled by Whirlpool App and Alexa, however, I’m downgrading to 4 stars because Alexa will not recognize microwave. I’ve called Whirlpool support, they can’t resolve the issue. Whirlpool referred me to Amazon. Amazon said it was something that has to be resolved by Whirlpool. I am sure they will eventually get this resolved.

I love black stainless steel. The look is awesome. The settings are easy to use and sensors to know how to heat. It's a smart microwave and convection! I haven't used convection yet only had installed 2 weeks now. It is on bigger size but i'm ok with that..it comes out more than the last one i had..It works great!

I am very pleased with the quality of this oven. I love the looks too, it looks super modern. It is also very easy to use and operate.

Easy install, fit perfect, works as advertised. Nice quality, quiet, intuitive controls.

I've been really impressed with this microwave thus far. It's easy to use, cooks very evenly and is VERY quiet. My only complaint is I haven't been able to get it to connect the app on my phone. I haven't spent too much time to try to get it to work, but it definitely is flaky. If I could give half stars I'd probably lower my rating to 4.5 because of this, but it's much closer to 5 stars than 4.

Sleek and modern. Well designed large microwave that was very easy to install.

I am really enjoying out new over the stove oven. I love the design and it works really well. I ready a couple of reviews about having issues with the door but I have not encountered that problem. It's easy to use and I have to connected it to my cell phone through the app. I don't have to sit and wait for it to finish, I can walk away and will receive a notification when it's done!

This is a great microwave. Very easy to use and extremely quiet. It is so quiet that you will question if it is running or not.

Very quiet. Easy pop works great. Seems to be a very nice upgrade from the old samsung that quit working after 5 years of use

I am really happy with the microwave. It is an attractive microwave that is a nice addition to our kitchen. It is very easy to use!

Have had this for about a month now. Unit was very easy to install and works great. Connectivity could be better as you have to put the microwave in a special mode to connect to Alexa and that mode ends and must be re initiated after the door is opened. Other than that we love this microwave. Looks great and works even better. Even cooking and great power.

Easy to operate, extremely quiet. I have not had a chance to use the convection part yet.

Very nice Microwave. Easy to use and very quiet ! We have not had a change to use the Convection Oven yet but if it is anything like the Microwave I'm sure we will like it. Just a note, if you plan to install this item, it is very heavy.

We love the quality of this microwave. It's very quiet and simple to use. I only wish Whirlpool's black stainless was a little shinier--the finish is somewhere between black stainless and black matte.

I never thought I would be in love with a microwave, but this one surprised me with how nice it looks and performs. It is very quiet and easy to use.

This microwave replace one we had less than three years, but it is a great size, convection oven, light in the center and so easy to use.