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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

• Rated 5 out of 5 stars

  Sleek and powerful

  • Tech Insider Network Member

  The Shark Navigator Robot Vacuum with Self-Empty Base has quickly become one of my favorite household helpers. Setup was easy, and once it got going I was impressed by how well it handles everyday messes, especially dog hair that used to collect on our hardwood floors. It moves smoothly across the house and never misses the edges or corners where fur and crumbs usually gather. The suction power is strong enough for daily cleaning without me needing to follow behind it. The self-empty base is a game changer since I don’t have to stop and empty the bin every run, it takes care of itself and only needs attention after several uses. The scheduling feature is convenient, and I like being able to start it from the app when I’m not home. The design is sleek and the pretty blue color makes it stand out from other plain looking vacuums. It hasn’t fallen down the stairs which gives me peace of mind. The only cons are how bright the buttons are on both the base and the vacuum, they light up the whole room at night, and it can be noisy though the app lets you control that. It also struggles with lighter objects like a scale or thin table legs, but being able to section off those areas or set a boundary like our closet as a no-vacuum zone has solved that problem. Overall, it saves me time, handles the dog hair, and keeps our hardwood floors looking great with very little effort.

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  Posted 2 months ago by AsiaLovely1

• Rated 4 out of 5 stars

  Core Conveniences In An Affordable Robot

  • Tech Insider Network Member

  There’s a lot to like in this Shark robot and dock combo, but only at the right price. It nails the core conveniences of a modern cleaning robot - with a great, low profile self-emptying dock and good navigation with only a few caveats. The main limitations being a shorter runtime, somewhat messy (bagless) dock dust bin, and some issues avoiding smaller objects. __Setup and Design__ While the outside of the box is a bit all over the place with text and feature call-outs, it’s well organized inside with plenty of stickers help ensure you don’t overlook first-use suggestions that Shark doesn’t want to you to miss. With those removed, setting up the robot in the app is very well guided. I had no issue setting it up and I imagine that most less tech-savvy people would have a pretty easy time as well. After charging (~2 hrs) this robot requires an initial mapping run - something my other robot vacuums haven’t required. Regardless, it was a simple process and when it was done the app presented a map that I could divide into labeled rooms and add No-Go Zones, to avoid things let pet bowls during cleaning. Before I get into performance, the design of this robot and dock is worth going over. While the color is stated as ‘grey’ and appears this way in product imagery, it’s really more of a true dark navy blue in person. A bit surprising, but it still looks good. The robot is about 12” wide, a bit smaller than my other robot vacuums, and has a fairly narrow brush bar on the underside, as well. Despite this, it seems to do a good job vacuuming everything on our hard floors. On our medium-pile carpet it does pretty well, but appears to struggle a bit more. We’ve been happy with how generally quiet it is while vacuuming, with just a little more rattle and mechanical noise than we’re used to. It’s not bad, but slightly distracting when trying to hold kitchen conversations, for instance. Another downside of the design is that the rear extraction port is exposed and gets gunky after just a few cleanings. Dirt doesn't seem to fall out, but it looks a little dirty while vacuuming and will undoubtedly need to be wiped off fairly often. The dock is nicely low profile and hugs the wall, yet holds a fairly large dirt collection bin. It’s bagless which is nice fore saving money, but seemingly at the expense of getting stuck on mats of debris inside. Emptying the compartment was messy and cat hair remained firmly plastered to the bottom - meaning that if I wanted to clean it properly I’d either have to use a tool, a damp rag, or get my hands and forearms dirty in the process. When emptying the robot, the dock is loud, but not high pitched or annoying when emptying. It's flexible rubber connection that sucks debris from the robot is visible at the front and collects some plastered dirt just like the rear of the robot itself. __ App and Performance __ Coming from another brand, the app is fairly basic when used with this model. From time to time the robot spins to orient itself and collect spot-lidar information. This seems to create a fairly good map of the larger space it’s running through, though small items on the floor were another story. This robot liked to push small items (shoes, toys, small packages, etc) around the room much more than the visual-based robots we also own. It also bumped into everything a bit more early on, but seemingly learned and fully avoided permanent things like baseboards, chair legs, and cabinet kicks after a little more time. My biggest gripe is that I'm not able to clean 800 sqft in one charge. This means that near the end of its cleaning it will return to its dock and charge for nearly 3 hours before continuing again. My other robotic vacuums have no issue cleaning in one go, so this was a surprise. If you have a smaller space, or vacuum while at work, I’m sure it wouldn’t matter - but it certainly increased overall cleaning time (which in itself, was quite long at 130 mins in my case) After a run, you’ll see a simple report of square-footage covered and time spent cleaning, along with a map showing where the robot had been in a solid color. The actual path the robot took is not shown, nor are any suggestions for problem areas to address for better cleaning, etc. It’s simple, but gets the job done. It does, however, have the option to use either Google Assistant or Alexa to speak to the robot to get it cleaning, which is nice. __ Summary __ While it doesn’t provide a long enough run-time in our home, bumps into small objects more than other robots, and has a fairly dirty bagless dock bin… it’s still quite good for the price. Self-emptying docks are very handy and this robot navigated well with its sensors and spot lidar. We’ve been happy with its vacuuming performance and noise level and it looks nice. I feel it really comes down to price. If offered in the $250-300 range (as it was at time of review) I feel it’s a good offering, checking off the most important boxes for convenience, performance and price. *** What we liked *** - Great, low profile self-emptying dock. - Spot lidar worked well, avoids marking furniture and baseboards. - Setup was super easy thanks to a great app setup process. - App allows mapping, naming rooms and No-Go zones. - Good price (at time of review) for what you get. *** What we didn’t like *** - Unable to clean our space in a single charge, long 3 hr recharging period. - Generally longer cleaning runs than our other robots. - Rear port is exposed and gets a bit gunky. - Bagless dock traps some dirt which requires extra cleaning at times.

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  Posted 2 months ago by Scott S

• Rated 5 out of 5 stars

  Reliable and Convenient

  • Tech Insider Network Member

  I have an older model Shark robot (AV2001DRUS) that we use for our 1st floor which I love. It works great enough to replace having to use the upright as often. It was a great convenience before however it has become a necessity, recently. We currently have a 6 month old and we admittedly just don't have the time nor the chance to regularly vacuum like we used to. We also have two cats. We now desperately needed the help for the upstairs which is almost all carpet with 4 bedrooms and closets, a loft and 2 bathrooms so it's a much more involved job. We needed something at least as good as our older model to be up to the task. The Shark Navigator fortunately really delivers. My love for Shark products continues with this robot vacuum. It both mapped and cleaned the floor quickly and efficiently. The suction appears to be as good, if not better than what I currently have. I do find it interesting this model only has one 3 bristle arm on the bottom as opposed to a two bristle arm on each side like the AV2001 has. Though, I can’t notice any difference in effectiveness thus far. Seems it tries to keep that side along the walls when it does the perimeter first which is smart. I was actually quite surprised about the size of the base and was expecting the setup to take up a larger footprint than it does. One notable thing I really like is the base only needs at least a foot of clearance on both sides and 2 ft in front which is an improvement from my older model (and I’m sure others) where it recommends 3 ft of clearance on each side and 5 ft in front. This allows a lot more options when placing in your home. The collection bin appears to hold a lot and it already seems I won't have to empty it that often at all. Emptying it is so easy anyway. You just hold the button on the bin, pull it out of the base and then hit the latch button on the bottom over a garbage can. The fur/hair/dirt/dust/debris was nicely packed into a single mass and dropped right out. The filter is along the inner side of the bin and looks easy to wipe clean when necessary, too. I was also impressed with the self-emptying feature. It evacuated all the dirt and debris cleanly into the base each time, leaving no mess. Make sure you don’t have this in a room where people are sleeping, though. While the vacuum itself runs pretty quietly, the evacuation process sounds like a small jet engine and runs about 5-7ish seconds. That’s the only thing even remotely negative that may be worth mentioning for anyone that it effects. Otherwise, it’s yet another quality product from Ninja.

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  Posted 2 months ago by SillyTurtle