ASUS Vivobook Laptop. Enjoy everyday activities with this ASUS notebook PC. The Intel Core i5 processor and 12GB of RAM let you run programs smoothly, on the 17.3-inch
Free Upgrade to Windows 11¹ (when available, see below)
Windows 11 Home in S Mode Operating System
Windows 11 has all the power and security of Windows 10 with a redesigned and refreshed look. It also comes with new tools, sounds, and apps. Every detail has been considered. All of it comes together to bring you a refreshing experience on your PC.
17.3" HD+ Display
The 1600 x 900 resolution boasts impressive color and clarity. Energy-efficient LED backlight.
12GB system memory for intense multitasking and gaming
Reams of high-bandwidth DDR4 RAM to smoothly run your graphics-heavy PC games and video-editing applications, as well as numerous programs and browser tabs all at once.
Save files fast and store more data. With massive amounts of storage and advanced communication power
Weighs 5.07 lbs. and measures 0.84" thin
Thin and light for maximum portability, featuring a large 17.3" screen size and omitting the DVD/CD drive to achieve the compact form factor. 2-cell lithium-ion battery.
HDMI output expands your viewing options
Connect to an HDTV or high-def monitor to set up two screens side by side or just see more of the big picture.
Wireless/Wired connectivity (WiFi 5 - 802.11 ac)
Flexible, dual-band connectivity w/ greater reliability thanks to two data streams and antennas. Connect to a Wi-Fi router to experience GB Wi-Fi speeds nearly 3X faster
Allows you to enjoy comfortable and accurate typing.
Basic software package included
30-days trial of Microsoft Office 365.
Headphone/microphone combo jack. Note: This laptop does not include a built-in DVD/CD drive.
¹Device comes with Windows 10 and a free Windows 11 upgrade or may be preloaded with Windows 11. The Windows 11 upgrade will be delivered to qualifying devices starting in late 2021 and into 2022. Timing will vary by device. Certain features require specific hardware (see aka.ms/windows11-spec)
A:AnswerThis could be caused by a myriad of things. Could be that the PC was not set up properly the first time. Suggest going to the ASUS app and redo initial setup. Bought mine about a month or so ago and it is working just fine. Other than that, might ask the Geek Squad for help.