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Name: ASUS - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 1TB Hard Drive - Aluminum Black
Brand: ASUS
SKU: 4415300
Price: 949.99 USD
Rating: 4.3 (546 reviews)

ASUS - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 1TB Hard Drive - Aluminum Black

Model:: Q552UB-BHI7T12; |
SKU:: 4415300

User rating, 4.3 out of 5 stars with 546 reviews.

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Questionis the DVD player read and write?
Asked 9 years ago by arielsmama.
- Answer It is Read/Write. It is a very good laptop...I am really impressed with its specs and performance with Photo Shop CC and my many image and video processing programs. The Screen is VERY good. It has a few nice features that aren't noted in the specs. Mine came with a plug in external sub woofer/speaker which makes it quite a bit louder.I like the mouse pad that has the standard left/right buttons but also you can click anywhere on the pad by pushing down...it clicks audibly just like the other two. It has three USB 3 ports which I need, HDMI, and Ethernet port for wired connections. There is also a button on the side of the keyuboard that when pushed switches to the Windows icon screen if you use that. The case is all aluminum...not sleazy plastic so impresses with the attention to quality. Battery life is quite good for a laptop too.
  Answered 9 years ago by Astro Bob
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QuestionHow hot does this laptop get in regards to sitting with it in your lap
Asked 10 years ago by duanef1.
- Answer It's vents out the back between the chassis and the hinge, and it's fairly thick with very low-power components. Plenty of room for heat dissipation within the unit before it even gets to the fan. It's one of the few laptops I feel comfortable using in bed because it won't overheat, and it never gets uncomfortably hot in my lap.
  Answered 9 years ago by Shayne
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QuestionIs the version of windows 10 with this machine 32 bit or 64 bit?
Asked 10 years ago by Anonymous.
- Answer It has Windows 10 Home 64 bit.
  Answered 10 years ago by PCMOM
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QuestionDoes this laptop have a bay for a second hard drive?
Asked 9 years ago by JP.
- Answer No ASUS laptop does not have a bay. You would have to purchase an external hard drive that plugs into the side of your laptop. I plan to buy one soon so most of what I currently store on my laptop will be transferred to the external hard drive. Each time you power down your laptop the external hard drive gets unplugged.
  Answered 9 years ago by Julie81155
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QuestionDoes it have a DVD/CD writer?The specifications did not include this particular feature. I am just curious because it does have a CD/DVD driver. Thanks!
Asked 9 years ago by Angel.
- Answer Yes it has a DVD reader and writer
  Answered 9 years ago by yasser
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Questionis it wise to switch out 1 tb hard drive for SSDI have heard tell from savvy computer websites, Tom's and others that this laptop is great but the hard drive lags a lot and slow and mentions one should switch it out for an SSD to hold large programs like Adobe CC and Spotify. I really like this laptop should I do this right off the bat when I purchase it, even before i start it up? or keep it the way it comes and why?
Asked 10 years ago by Lula.
- Answer I think we all should upgrade HDD to SSD. It's just waste of this computer to run on a HDD and waste our time in the long run. I would start up with the HDD to create the bootable disk out of Windows 10 and work with for a month probably, and then do a clean install. You want to make sure everything works fine before affecting the guarantee on the product.
  Answered 9 years ago by Mohsen
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QuestionHow long does the battery last while searching on the web and Microsoft programs?
Asked 10 years ago by Anonymous.
- Answer As I was doing all those tasks with the screen brightness all the way up, and the back-lit key board on high, and also doing some light gaming I got a good 3 hours. So if you just did all the regular stuff you could probably get a good 4 or 5
  Answered 10 years ago by Bana
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Questionis the ram upgradable?
Asked 10 years ago by Anonymous.
- Answer The RAM memory is not expandable. Maximum RAM it can support is 12GB.
  Answered 10 years ago by ASUS Answers
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QuestionSolid state hard drive?Dose this computer come with a solid state hard drive/ can you upgrade to one
Asked 9 years ago by Noice.
- Answer No, but I believe you can upgrade, but if you unscrew the back to upgrade, your warranty will be void.
  Answered 9 years ago by ReallyPicky1
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Questionare the display driver / screen problems widespread for this model?I am hearing that there are many being returned for screen performance issues...is this accurate?
Asked 9 years ago by rnzuni3k.
- Answer My screen has locked up multiple times and I receive display driver error messages frequently. I contacted Best Buy's Geek Squad. They thought the wrong driver may have been installed for this computer. They remotely went into the computer. All I could see them doing is updates and removing many temporary internet files. It did show my system crashed. It has been running fine since the service call.
  Answered 9 years ago by Taxangel
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QuestionHow can you upgrade your RAM? Specifics please.How can you upgrade your RAM, the person you wrote that you could upgard the RAM didn't give instructions, and the other response said it could not be
Asked 10 years ago by eenie.
- Answer 12 GB is the maximum RAM possible on this model. There is one RAM module that can be changed, and another model that is soldered into the motherboard. This model has 4 GB soldered in and 8 GB in the removable slot. That's 12 total. (If you look on YouTube, you'll find a guy that does an upgrade on a Q551 - that on came with 4 GB in that socket. He also talks about changing the HDD to an SSD.)
  Answered 10 years ago by BenBlue07
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QuestionWhat COLOR is the backlight for the keyboard?
Asked 9 years ago by lizyb.
- Answer A cool white (cool as in the color temperature not how hip it looks).
  Answered 9 years ago by Gussy2000
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QuestionCan the screen be used for a console like ps4 using the HDMI port?
Asked 9 years ago by Ernie.
- Answer No, it cannot be used as as screen for a console like PS4 using HDMI port. The HDMI port of this model unit is output.
  Answered 9 years ago by ASUS Answers
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QuestionDoes the optical drive play Blu Ray discs?Considering this laptop as a media/gaming laptop and I couldn't find anything about whether the drive can play Blu Rays or not.
Asked 9 years ago by Lizi.
- Answer No, this does not play blu ray discs.
  Answered 9 years ago by CommunityAnswer
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QuestionHow do I hook up dual monitors with different applications on each screen.This laptop only has 1 HDMI port and no other ports, I dont know how to run dual screens each with a different application? Is this possible?
Asked 9 years ago by Kris.
- Answer Click on the icon that is next to the time and date that is the lower right of the screen. Next a settings box will pop open. Now click on the System icon. You should now be on Display and to the right you should see Customize your display at the top. Now scroll down until you see Multiple displays, right under them you will see a drop down menu. It shows "Duplicate these displays" click on that and click on "Extend these displays". Now click on Apply, then click and hold the top of the app you want to move. Just move your mouse to the right and you have your duel display.
  Answered 9 years ago by BinaryMan
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Questionhow do you get the dvd player to work?
Asked 9 years ago by Anonymous.
- Answer You have to install dvd playback software. The laptop does not come with it. Try going to the windows store and installing media player and it should work after that.
  Answered 9 years ago by Anonymous
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QuestionUSB 3.0 vs 2.0Does it have a USB 2.0 port or a 3.0 port that will downgrade to USB 2.0? I am returning the previous version of this computer for several reasons (screens dims in and out, poor quality numeric keys and power settings don't work) as well as the fact that I can't get my older printer to work on it (USB 2.0) and am thinking to exchange for this model. I'm hoping this one has taken care of the glitches in the version I currently have. I keep laptops for 5 years, so this has to last.
Asked 9 years ago by OfficeQueen.
- Answer This laptop has three USB 3.0 ports, and no dedicated USB 2.0 ports. the xHCI specification that defines USB 3.0 should allow for an EHCI (2.0) handoff, but not all devices like this. Rather than replacing your laptop, you might consider replacing your printer. As to the keyboard, screen and power configs, I too switched from a Q551 to the new Q552 and I have noticed they keyboard is higher quality. I run Linux rather than Windows, so I can't speak to the power management (it was great on the 551 and continues to be on the 552) but the screen dimming is actually a "feature" in Windows 10 called "auto brightness". Search for that in Settings and turn it off and your screen will stop doing that. The Q552 will do the same thing if you leave it enabled.
  Answered 9 years ago by Shayne
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QuestionMatte or glossy screen?
Asked 10 years ago by Anonymous.
- Answer glossy
  Answered 10 years ago by misty
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QuestionFaulty computer?I have had nothing but problems with this computer since I've bought it. It freezes, constantly gives me an error message of CRITICAL PROCESS DIED, and takes way too long to boot up. Also, when I did a system restore, it froze completely at one point while installing the drivers and I had no choice but to hold the power button to restart it. (It was froze for over 20 minutes at the same process). When I tried to install updates to Windows it froze several times during that as well. I'm about ready to return this. I didn't pay over $1500 for this plus tax and other software to go with it to have a headache like this! As a side note, I noticed on the back of the laptop where the Asus name is lit, it looks like a piece of fabric or something blocking the light partially over the "u" and "s" Could it have been dropped? It came out of the box like that.
Asked 10 years ago by Frustrated.
- Answer I would return it. I've bought two of these as well as one of its predecessor and none of them had those issues. I believe you have a defective unit.
  Answered 9 years ago by Shayne
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QuestionWhich is the closest equivalent on Asus Factory siteOn the Asus Company site, which Model does the Best Buy Asus Model: Q552UB-BHI7T12, come closest to in Specs & performance?
Asked 10 years ago by JJB.
- Answer Just recently ASUS added the Q552 to its Support site. There you can download drivers and ASUS software and manuals. I believe it has a tab for specs. Keep in mind that this is a brand new model for them. I'm sure they'll be adding more info as time passes.
  Answered 10 years ago by BenBlue07
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Showing 1-20 of 58 questions

Questions & Answers

ASUS - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 1TB Hard Drive - Aluminum Black

Q: Questionis the DVD player read and write?

Q: QuestionHow hot does this laptop get in regards to sitting with it in your lap

Q: QuestionIs the version of windows 10 with this machine 32 bit or 64 bit?

Q: QuestionDoes this laptop have a bay for a second hard drive?

Q: QuestionDoes it have a DVD/CD writer?The specifications did not include this particular feature. I am just curious because it does have a CD/DVD driver. Thanks!

Q: QuestionHow long does the battery last while searching on the web and Microsoft programs?

Q: Questionis the ram upgradable?

Q: QuestionSolid state hard drive?Dose this computer come with a solid state hard drive/ can you upgrade to one

Q: Questionare the display driver / screen problems widespread for this model?I am hearing that there are many being returned for screen performance issues...is this accurate?

Q: QuestionHow can you upgrade your RAM? Specifics please.How can you upgrade your RAM, the person you wrote that you could upgard the RAM didn't give instructions, and the other response said it could not be

Q: QuestionWhat COLOR is the backlight for the keyboard?

Q: QuestionCan the screen be used for a console like ps4 using the HDMI port?

Q: QuestionDoes the optical drive play Blu Ray discs?Considering this laptop as a media/gaming laptop and I couldn't find anything about whether the drive can play Blu Rays or not.

Q: QuestionHow do I hook up dual monitors with different applications on each screen.This laptop only has 1 HDMI port and no other ports, I dont know how to run dual screens each with a different application? Is this possible?

Q: Questionhow do you get the dvd player to work?

Q: QuestionMatte or glossy screen?

Q: QuestionWhich is the closest equivalent on Asus Factory siteOn the Asus Company site, which Model does the Best Buy Asus Model: Q552UB-BHI7T12, come closest to in Specs & performance?

Questionis the DVD player read and write?

QuestionHow hot does this laptop get in regards to sitting with it in your lap

QuestionIs the version of windows 10 with this machine 32 bit or 64 bit?

QuestionDoes this laptop have a bay for a second hard drive?

QuestionDoes it have a DVD/CD writer?The specifications did not include this particular feature. I am just curious because it does have a CD/DVD driver. Thanks!

QuestionHow long does the battery last while searching on the web and Microsoft programs?

Questionis the ram upgradable?

QuestionSolid state hard drive?Dose this computer come with a solid state hard drive/ can you upgrade to one

Questionare the display driver / screen problems widespread for this model?I am hearing that there are many being returned for screen performance issues...is this accurate?

QuestionHow can you upgrade your RAM? Specifics please.How can you upgrade your RAM, the person you wrote that you could upgard the RAM didn't give instructions, and the other response said it could not be

QuestionWhat COLOR is the backlight for the keyboard?

QuestionCan the screen be used for a console like ps4 using the HDMI port?

QuestionDoes the optical drive play Blu Ray discs?Considering this laptop as a media/gaming laptop and I couldn't find anything about whether the drive can play Blu Rays or not.

QuestionHow do I hook up dual monitors with different applications on each screen.This laptop only has 1 HDMI port and no other ports, I dont know how to run dual screens each with a different application? Is this possible?

Questionhow do you get the dvd player to work?

QuestionMatte or glossy screen?

QuestionWhich is the closest equivalent on Asus Factory siteOn the Asus Company site, which Model does the Best Buy Asus Model: Q552UB-BHI7T12, come closest to in Specs & performance?