Questions & Answers

Name: ASUS - 23.8" FHD IPS Video Conference Business Monitor with Webcam (DisplayPort,HDMI)
Brand: ASUS
SKU: 11530384
Price: 231.59 USD
Availability: InStock
Rating: 4.2 (217 reviews)

ASUS - 23.8" FHD IPS Video Conference Business Monitor with Webcam (DisplayPort,HDMI)

Model:: BE24EQK; |
SKU:: 11530384

User rating, 4.2 out of 5 stars with 217 reviews.

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Page Showing 81-100 of 139 questions

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QuestionPC does not recognize WebCam. Connection from PC to Monitor is HDMI....DO I need another cable or what???
Asked 5 years ago by Anonymous.
- Answer I solved the same problem by substituting a USB 2.0 A to B cable. That was successful.
  Answered 5 years ago by NewYorker
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QuestionIs there an online manual for this monitor to aid me in setting it up? Thank you.
Asked 5 years ago by Ginny.
- Answer Yes, please choose the manual of your choice: https://www.asus.com/us/Monitors/BE24EQK/HelpDesk_Manual/
  Answered 5 years ago by ASUS Answers
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Questioncan you explain to me where the microphone is located?
Asked 5 years ago by ib878.
- Answer It's built in and is enabled when the USB upstream is plugged in.
  Answered 5 years ago by ASUS Answers
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QuestionWhat is on the other end of the included display port cable? HDMI, USB-C, or are both ends display port?
Asked 5 years ago by Leon.
- Answer The cable that came with my monitor was not a match for my desktop PC. Instead, after a consult with Geek squad, I replaced it with a USB 2.0 A to B cable. That worked perfectly. I think that the the provided cable might have been display port to display port.
  Answered 5 years ago by NewYorker
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QuestionDoes the webcam need a USB cable to connect to the PC or is the connection carried through the Display or HDMI jack?
Asked 5 years ago by Chappietx.
- Answer This monitor uses a USB port to deliver the webcam video signal. https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/BE24EQK/BE24EQK_BE24EQSK_English.pdf
  Answered 5 years ago by ASUS Answers
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QuestionProblem not hearing sound from the monitor. I adjust the volume but when I test it - no sounds. I even made the monitor the default speaker, still no sound. I used a purchased HDMI cable connected to surface dock. What's the solution? Use earphone?
Asked 5 years ago by Anonymous.
- Answer I have a similar problem. The volume on my monitor is very low and cannot be adjusted any louder. I also tried changing settings. I finally added a pair of speakers until I figure out what's wrong with the monitor.
  Answered 5 years ago by petmommy
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QuestionWill it work with HP Pavilion desk top?
Asked 5 years ago by Anonymous.
- Answer Yes, this model will work with HP Pavilion desktop.
  Answered 5 years ago by ASUS Answers
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QuestionDoes this work with Windows 7 and is it plug and play?
Asked 5 years ago by Ellen.
- Answer Yes it'll work with WIndows 7 and is plug and play.
  Answered 5 years ago by ASUS Answers
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QuestionIs this monitor compatible with an Apple mac mini?
Asked 5 years ago by matthews.
- Answer This display supports HDMI, D-Sub and DisplayPort video inputs. Please verify that your Mac Mini supports one of those outputs. https://www.asus.com/us/Monitors/BE24EQK/specifications/
  Answered 5 years ago by ASUS Answers
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QuestionDoes this monitor come with an HDMI cable?
Asked 5 years ago by AC.
- Answer No. This monitor Does Not come with an HDMI cable. I just brought it home. It has (1) a Power cord / cable (2) a USB cord / cable And (3) another cord / cable labeled “P” Neither the USB or “P” cords connect from monitor to 2020 Mac Mini. VGA adapter won’t work with this Mac. Prior to purchase I asked Best Buy if it came with HDMI cord / cable. B B said it did. It does not. To work with 2020 Mac Mini you need an “HDMI 2” cord / cable. This monitor’s HDMI Port is an “HDMI 1”. Theoretically, “HDMI 1” ports accommodate “HDMI 2”. Tired of misinformation from ASUS & well meaning, but under - informed Best Buy employees. The product description should list what’s actually In the Box.
  Answered 5 years ago by CAC22
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QuestionDoes the camera and mic work with chrome books from school?
Asked 5 years ago by Mojo.
- Answer Yes, the camera and mic work with chrome books from your school.
  Answered 4 years ago by ASUS Answers
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QuestionHow many watts are each speaker?
Asked 5 years ago by Smae.
- Answer They are 2W speakers. https://www.asus.com/us/Monitors/BE24EQK/specifications/
  Answered 5 years ago by ASUS Answers
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QuestionDoes this monitor come with a hdmi cable?
Asked 5 years ago by Eddie.
- Answer Yes it does.
  Answered 5 years ago by ASUS Answers
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QuestionI purchased the ASUS BE24EQK from Best Buy and it arrived today. I am unable to get the webcam to work. The sound and screen mirroring is working. I have it hooked up via HDMi to my MacBook Air 2020... help? are they compatible?
Asked 5 years ago by Elen.
- Answer For troubleshooting help, please reach out to ASUS Support either by phone, chat, or email. https://www.asus.com/support/ You can also find us on Twitter @AsusHelpUS.
  Answered 5 years ago by ASUS Answers
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QuestionWhat is a "display port?" I need this to work with an M Chip Mac Mini (2020). I don't want to run around buying more cables. Mac doesn't work with my current monitor, a 2006 Samsung with an HDMI port and VGA. 2018 Mac usd VGA. New Mac doesn't use VGA.
Asked 5 years ago by AC.
- Answer Fist of all, I am sorry, but I do not know the answer. I was searching on internet looking for a good article for you, but I could not find the answer. My recommendation is: - Contact the best buy technical support (they also have on their page a live chat box many times very effective with their help). - Contact the Mac technical support to answer your question.
  Answered 5 years ago by Anilu
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QuestionI have a MacBook that only has two USB-C ports and a headphones jack. One USB-C has to be used for the power cord. Will this work with a DisplayPort to USB-C adapter? Or does something else need to be connected for the webcam and/or microphone to work?
Asked 5 years ago by LoLoP.
- Answer Webcam and display need a port. I purchased a usb hub
  Answered 5 years ago by Anonymous
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Questiondoes it have vesa mounting
Asked 5 years ago by mounting.
- Answer This comes from 2-1 of the manual, so the answer would be yes.: Detaching the arm/base (for VESA wall mount) The detachable arm/base of this monitor is specially designed for VESA wall To detach the arm/base: 1. Have the front of the monitor face down on a table. 2. Press the release button, and then detach the arm/base from the monitor (Figure 2).
  Answered 5 years ago by Dee1
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QuestionIs the operating system capatible with Windows 10?
Asked 5 years ago by KS.
- Answer Just asked that question on Best Buy's chat - the agent said it is compatible with Windows 10.
  Answered 5 years ago by EWP24
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QuestionHave read everything and tried everything including uninstalling and reinstalling cam from device manager, installing driver from Asus, checking privacy settings to turn on cam but do not see the ASUS webcam on list. Have been doing this all day. Ideas?
Asked 5 years ago by Susanita.
- Answer You've tried everything about the monitor itself. Have you tried going through your pc display settings? My Monitor and picture came up but I had trouble with the mic. Until I noticed in the set up instructions to check by way of my actual pc settings. I don't know if this will help, but I understand the frustration.
  Answered 5 years ago by Dee1
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Questioncan this monitor be mounted on a wall
Asked 5 years ago by None.
- Answer Yes, this monitor is VESA COMPATIBLE.
  Answered 5 years ago by ASUS Answers
  Answer this question

Showing 81-100 of 139 questions

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Questions & Answers

ASUS - 23.8" FHD IPS Video Conference Business Monitor with Webcam (DisplayPort,HDMI)

Q: QuestionPC does not recognize WebCam. Connection from PC to Monitor is HDMI....DO I need another cable or what???

Q: QuestionIs there an online manual for this monitor to aid me in setting it up? Thank you.

Q: Questioncan you explain to me where the microphone is located?

Q: QuestionWhat is on the other end of the included display port cable? HDMI, USB-C, or are both ends display port?

Q: QuestionDoes the webcam need a USB cable to connect to the PC or is the connection carried through the Display or HDMI jack?

Q: QuestionProblem not hearing sound from the monitor. I adjust the volume but when I test it - no sounds. I even made the monitor the default speaker, still no sound. I used a purchased HDMI cable connected to surface dock. What's the solution? Use earphone?

Q: QuestionWill it work with HP Pavilion desk top?

Q: QuestionDoes this work with Windows 7 and is it plug and play?

Q: QuestionIs this monitor compatible with an Apple mac mini?

Q: QuestionDoes this monitor come with an HDMI cable?

Q: QuestionDoes the camera and mic work with chrome books from school?

Q: QuestionHow many watts are each speaker?

Q: QuestionDoes this monitor come with a hdmi cable?

Q: QuestionI purchased the ASUS BE24EQK from Best Buy and it arrived today. I am unable to get the webcam to work. The sound and screen mirroring is working. I have it hooked up via HDMi to my MacBook Air 2020... help? are they compatible?

Q: QuestionWhat is a "display port?" I need this to work with an M Chip Mac Mini (2020). I don't want to run around buying more cables. Mac doesn't work with my current monitor, a 2006 Samsung with an HDMI port and VGA. 2018 Mac usd VGA. New Mac doesn't use VGA.

Q: QuestionI have a MacBook that only has two USB-C ports and a headphones jack. One USB-C has to be used for the power cord. Will this work with a DisplayPort to USB-C adapter? Or does something else need to be connected for the webcam and/or microphone to work?

Q: Questiondoes it have vesa mounting

Q: QuestionIs the operating system capatible with Windows 10?

Q: QuestionHave read everything and tried everything including uninstalling and reinstalling cam from device manager, installing driver from Asus, checking privacy settings to turn on cam but do not see the ASUS webcam on list. Have been doing this all day. Ideas?

Q: Questioncan this monitor be mounted on a wall

Most-viewed items

QuestionPC does not recognize WebCam. Connection from PC to Monitor is HDMI....DO I need another cable or what???

QuestionIs there an online manual for this monitor to aid me in setting it up? Thank you.

Questioncan you explain to me where the microphone is located?

QuestionWhat is on the other end of the included display port cable? HDMI, USB-C, or are both ends display port?

QuestionDoes the webcam need a USB cable to connect to the PC or is the connection carried through the Display or HDMI jack?

QuestionProblem not hearing sound from the monitor. I adjust the volume but when I test it - no sounds. I even made the monitor the default speaker, still no sound. I used a purchased HDMI cable connected to surface dock. What's the solution? Use earphone?

QuestionWill it work with HP Pavilion desk top?

QuestionDoes this work with Windows 7 and is it plug and play?

QuestionIs this monitor compatible with an Apple mac mini?

QuestionDoes this monitor come with an HDMI cable?

QuestionDoes the camera and mic work with chrome books from school?

QuestionHow many watts are each speaker?

QuestionDoes this monitor come with a hdmi cable?

QuestionI purchased the ASUS BE24EQK from Best Buy and it arrived today. I am unable to get the webcam to work. The sound and screen mirroring is working. I have it hooked up via HDMi to my MacBook Air 2020... help? are they compatible?

QuestionWhat is a "display port?" I need this to work with an M Chip Mac Mini (2020). I don't want to run around buying more cables. Mac doesn't work with my current monitor, a 2006 Samsung with an HDMI port and VGA. 2018 Mac usd VGA. New Mac doesn't use VGA.

QuestionI have a MacBook that only has two USB-C ports and a headphones jack. One USB-C has to be used for the power cord. Will this work with a DisplayPort to USB-C adapter? Or does something else need to be connected for the webcam and/or microphone to work?

Questiondoes it have vesa mounting

QuestionIs the operating system capatible with Windows 10?

QuestionHave read everything and tried everything including uninstalling and reinstalling cam from device manager, installing driver from Asus, checking privacy settings to turn on cam but do not see the ASUS webcam on list. Have been doing this all day. Ideas?

Questioncan this monitor be mounted on a wall