Questions & Answers

Q: QuestionWhat is the paper tray capacity of this Canon printer?

• A:Answer This Canon inkjet printer has a 250-sheet front and a 100-sheet rear input tray, giving it a total capacity of 350 sheets.

Q: QuestionCan I connect this Canon printer to my computer using a USB port?

• A:Answer Yes, this Canon printer has a high-speed USB 2.0 port for a standard connection to your PC.

Q: QuestionHow fast can this Canon printer print in black?

• A:Answer This Canon printer can print up to 13 ISO ipm* in black.

Q: QuestionDoes this Canon printer come with ink cartridges?

• A:Answer No, this Canon printer uses a refillable ink tank system and does not use traditional ink cartridges.

Q: QuestionDoes this Canon printer offer wireless connectivity?

• A:Answer Yes, this Canon printer can connect to your home or office network using built-in Ethernet or wireless LAN.

Q: QuestionCan I print double-sided documents with this Canon printer?

• A:Answer Yes, this Canon inkjet printer allows you to automatically print two-sided documents.

Q: Questioncomes with ink

Asked 6 years ago by Anonymous.

• A:Answer This Canon G6020 All-in-One Printer comes with one bottle (70 ml) each of Cyan, Yellow and Magenta ink which will fill the color ink tanks. It also includes three bottles (170 ml each) of black ink. That will fill the black ink tank and give you two refills. You have enough ink for 18,000 pages of black ink and 7,700 pages of color documents included with the printer!

  Answered 6 years ago by JimC

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Q: QuestionDoes Canon make a comparable printer to the G6020 that does NOT have automatic shutoff. Would be very inconvenient to have to go to the printer and turn it on prior to printing, especially since alot of projects will be sent from my iPhone.

Asked 6 years ago by hankjr.

• A:Answer No need to buy another printer, on the G6020 Turning on Printer Automatically You can enable the printer to turn on automatically when printing data is sent to the printer. Check that printer is turned on. Press the Setup button. The Setup menu screen is displayed. Select ECO settings and then press the OK button. Select EnergySaveSettings and then press the OK button. Select Auto power on and then press the OK button. Select ON and then press the OK button. Have not tried it with an iphone but works with everything else I have.

  Answered 6 years ago by Printman

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Q: QuestionThis printer is awesome. But my main concern is that the printheads will eventually go bad. Where do you get the replacements? I cannot find them anywhere including the USA Canon Website. This should be everyone's concern if they plan on buy this.

Asked 6 years ago by Brett.

• A:Answer THE PRINT HEADS ARE AVAILABLE ONLY FROM CANON AT THIS POINT. YOU CAN CONTACT THEM DIRECT BUT THEY MAY BE BACKORDERED. I HAD TO WAIT OVER A MONTH FOR MINE TO ARRIVE.

  Answered 6 years ago by SUNDOG

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Q: QuestionWill it handle heavier stock paper?

Asked 6 years ago by Sweetnay.

• A:Answer Not sure as to how heavy, but card stock feeds OK through the rear feed.

  Answered 6 years ago by Bob123

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Q: QuestionI'm still learning . . . . . I really need a printer that can print off the computer.I don't have a smartphone or any of that high-tech stuff. I have no need for it. Will this printer be able to print, simply from the computer????

Asked 5 years ago by lilsnot.

• A:Answer Absolutely i also do not use a smart phone but print hundreds of copies from my computer

  Answered 5 years ago by stonywoods

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Q: QuestionDoes this print double-sided? I had an earlier version, the PIXMA G4200 which didn't print double sided.

Asked 6 years ago by MG.

• A:Answer I own the G6020, and it does print double-sided if you Choose duplex printing in the settings.

  Answered 6 years ago by pgordon450Verified Purchase

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Q: QuestionDoes this print feed documents for scanning and copying?

Asked 6 years ago by JMac.

• A:Answer No, you have to load each page onto the platen.

  Answered 6 years ago by John

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Q: QuestionHow often do the print heads clog up and if they do can they be cleared?

Asked 5 years ago by Printerman.

• A:Answer We have had it almost a year and no problem with that

  Answered 5 years ago by grnmtnnanoVerified Purchase

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Q: QuestionCan this printer scan to email

Asked 6 years ago by Anne.

• A:Answer Yes, this product allows you to scan documents to your computer or directly to e-mail.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this do automatic double-side printing where you don't have to manually turn over the paper? Canon's information says No in one place and Yes in another.

Asked 5 years ago by Anonymous.

• A:Answer Yes. If you pick double sided print it automatically does this for you. I never touch the paper

  Answered 5 years ago by JoloVerified Purchase

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Q: QuestionI am trying to install my new Canon Pixma G6020 printer to my laptop, but the display screen on the printer is not letting me get past the language setup of English. I keep hitting the OK button but it does not take me to the next prompt. Why is this?

Asked 6 years ago by Jim.

• A:Answer Have you opened the display screen? It tilts out and printer will not function if its still in the flush position even though it seems the printer has powered on. if not that, I don't know.

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionWill I be able to print address labels on this printer - Will I be able to use cardstock on this printer

Asked 5 years ago by vonnie.

• A:Answer I can’t answer for card stock but I use this printer primarily for labels (hundreds of pages per month) and it does a terrific job of them. This is my second printer, I had major problems with the first one so I ended up replacing it and I have had no problems since. If you use the back feed, be sure your pages are straight or it can jam and that’s where the trouble begins. I use photos on many of my labels and the quality is excellent.

  Answered 5 years ago by DsgmomVerified Purchase

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Q: QuestionCan this be used with a USB cable?

Asked 5 years ago by Randi.

• A:Answer Yes. There is the option to plug your computer directly in to the printer with a USB cable; Type A on one end. Type B on the other.

  Answered 5 years ago by FitplugVerified Purchase

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