Questions & Answers
- Model:
- DIM2500SSDB
- |
- SKU:
- 10111083
Highly rated by customers for: Ice Production
$149.99Your price for this item is $149.99
Page Showing 1-9 of 9 questions
Q: QuestionHello I am looking for a ice maker and after reading other reviews on ice maker. Is this ice maker cold enough to keep the ice frozen or will it melt.
Asked by Rochelle.
- A:Answer Hi Rochelle, Thank you for your interest in our product. Our units are not refrigerated and are not designed to store ice once made. A full bucket of ice will keep for approximately 2-4 hours, if the lid/door is shut. If you have further inquiries you can reach our consumer support at https://www.danby.com/en-us/support/. Regards, Adrian
Answered by DanbyAuthorizedRep
Q: QuestionHello, have had our ice maker for about 2 years now and never any issues till now. Seems that instead of making cubes it is making a chunk of ice therefore of no use because too big and blocks any other ice cubes getting in tray. How do we fix this issue
Asked by Mary.
- A:Answer Good Morning Mary, Thank you for your inquiry. Please try the following trouble shooting steps and if the problem still persists please call us at 1-800-263-2629 to set up a case. . Clean any dust off the air inlet and outlet. 2. Fill with room temperature water. 3. Move the ice maker to a warmer place where the ambient temperature is higher than 5°C. 4. Refrigerating system may be damaged. Maintenance by a professional is required. Thank you Anna
Answered by DanbyAuthorizedRep
Q: QuestionDoes this machine make pellet ice or standard ice cubes?
Asked by OntheGO.
- A:Answer No and No, They are in the shape of a bullet But they are closer to the size of a ice cube.
Answered by Mermail
Q: QuestionDoes this unit make clear ice?
Asked by SleepySue.
- A:Answer Good Morning SleepySue, Thank you for your question. The ice is not clear it is white looking but I have this unit and it makes great ice. Thank you Anna
Answered by DanbyAuthorizedRep
Q: Questionhow can i get a owners manual i bought mt danby ice maker from an individual with out the book, i am desperste for the owners manual please help thank you!!
Asked by Anonymous.
- A:Answer Hello, Please visit our website at www.danby.com where you can download the manual for your icemaker. Please make sure you use the model number you find on the white barcode sticker on the back of the unit. Regards Ann
Answered by DanbyAuthorizedRep
Q: QuestionWhat are the dimensions of this product?
Asked by Amy.
- A:Answer Hi Amy, Thank you for your interest in our product. Here is the product dimension. Product Width 24.92cm - 9.8125" Product Depth 36.04cm - 14 3/16" Product Height 32.70 cm - 12 7/8" If you have further inquiries, you may reach our consumer support at https://www.danby.com/en-us/support/. Best regards, Adrian
Answered by DanbyAuthorizedRep
Q: QuestionWhere is the Danby - 2 lb Countertop Ice Maker - Stainless steel unit made?
Asked by Sandy.
- A:Answer Hi Sandy, Thank you for your question. Danby Appliances are designed and engineered between remote teams in the USA & Canada. Manufacturing and final assembly take place in China, as with most complex electronics devices, to the highest standards. Each component is quality checked by our western team before being approved for shipment, and each product undergoes rigorous testing to exceed the standards of each market in which we sell. Supply chain sourcing and manufacturing are strictly monitored for ethical and environmental considerations. Sincerely, Adrian
Answered by DanbyAuthorizedRep
Q: QuestionHow do you drain it if it does not have that feature on it
Asked by Peanut.
- A:Answer Hello Peanut, This icemaker does have a drain at he back of the unit near the bottom. Please refer to #7 on page 3 of this manual: https://www.danby.com/wp-content/uploads/2016/09/DIM2500SSDB_EFSOM_DM_July.04.13.pdf The Water Outlet Drain is most often a white cap with a small rubber stopper and that is where it is drained from. Kind regards, Blaire
Answered by DanbyAuthorizedRep
Q: QuestionWhen will this ice machine be back in stock?
Asked by Anonymous.
- A:Answer Hello, I would recommend contacting the retailer directly in order find out when they are expecting more stock. Regards, Sasha
Answered by DanbyAuthorizedRep
Page 1, Showing 1-9 of 9 questions
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