Questions & Answers

Q: QuestionWhat is the minimum and maximum window opening size required for installation?

• A:Answer The minimum window opening size required for installation is 23 inches in width and 14.5 inches in height. The maximum window opening size required for installation is 36 inches in width and 14 inches in height.

Q: QuestionHow noisy is this air conditioner when operating?

• A:Answer The maximum noise level of the Danby DAC120EB8WDB 550 Sq. Ft. Window Air Conditioner is 61 decibels adjusted.

Q: QuestionCan I adjust the air direction to suit my room layout?

• A:Answer Yes, you can adjust the air direction to suit your room layout. This Danby air conditioner features 4-way air direction, allowing you to customize the airflow to your liking.

Q: QuestionWhat type of controls does this air conditioner have?

• A:Answer The Danby DAC120EB8WDB 550 Sq. Ft. Window Air Conditioner features a remote control and a control panel on the unit itself. The remote control allows users to adjust the temperature, fan speed, and other settings from a distance. The control panel on the unit includes buttons for power, mode, fan speed, and temperature adjustment.

Q: QuestionWhat is the 'follow me' function and how does it work?

• A:Answer The 'follow me' function allows the remote control to act as a thermostat for more precise temperature control. A temperature sensor in the remote control monitors the room temperature and adjusts the set temperature accordingly. The remote sends a signal to the air conditioner every 3 minutes, and the maximum distance for this feature is 8 meters (26 feet).

Q: QuestionDoes it have a sleep mode to prevent the room from getting too cold at night?

• A:Answer Yes, this air conditioner does have a sleep mode. When sleep mode is activated, the set temperature will increase by 1°C/2°F every half hour for one hour, then hold the new temperature for 6 hours before returning to normal operation. This prevents the room from getting too cold while you sleep.

Q: QuestionIs this air conditioner Energy Star compliant?

• A:Answer Yes, this Danby air conditioner model DAC120EB8WDB is Energy Star compliant. The product specifications clearly state "ENERGY STAR Certified: true". Additionally, the product features section mentions "Reduce your electricity bill and save on energy with this ENERGY STAR rated window ac".

Q: QuestionCan I set a timer to turn the air conditioner on or off at specific times?

• A:Answer Yes, you can set a timer to turn the air conditioner on or off at specific times using the auto on and auto off timer functions. The timer can be set in increments of 0.5 hours up to 10 hours and then in increments of 1 hour up to a maximum of 24 hours.

Q: QuestionDoes this air conditioner have Wi-Fi or app control?

• A:Answer This Danby air conditioner model DAC120EB8WDB does not have Wi-Fi or app control capabilities. However, it does come with a wireless application that can be controlled with a wireless device.

Q: QuestionWhat happens if there's a power failure? Will the air conditioner automatically restart?

• A:Answer Yes, the air conditioner will automatically restart after a power failure. This feature is called "Auto Restart" and it ensures that the unit resumes operation with the previous settings once power is restored.

Q: QuestionHow does the energy saver switch help reduce energy consumption?

• A:Answer The energy saver switch helps reduce energy consumption by cycling the fan on and off when the compressor is not in use, minimizing how often the compressor needs to turn on. When selected, the fan continues to run for 3 minutes after the compressor turns off, then cycles on for 2 minutes in 10-minute intervals until the ambient temperature is above the set temperature, at which point the compressor turns on and cooling resumes.

Q: QuestionWhat is the maximum cooling capacity of this air conditioner in BTU?

• A:Answer The maximum cooling capacity of the Danby DAC120EB8WDB 550 Sq. Ft. Window Air Conditioner is 12,000 British Thermal Units (BTU).

Q: QuestionHow many fan speeds does this air conditioner have?

• A:Answer This Danby air conditioner model DAC120EB8WDB has three fan speeds: low, medium, and high. The fan speed can be adjusted using the "Fan" button on the control panel.

Q: QuestionWhat type of filter does this air conditioner use and is it washable?

• A:Answer This air conditioner uses a standard filter. Yes, the filter is washable and can be cleaned using lukewarm, soapy water below 40°C (104°F) or a neutral cleaning agent.

Q: QuestionHow long is the cord? The spec sheet says 1.5, but that can't be right.

Asked 1 year ago by Trixie.

• A:Answer Hi Trixie, Thanks for your inquiry! The power cord of this unit is 1.5 meters long. Regards, Jog

  Answered 1 year ago by DanbyAuthorizedRep

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Q: Questionwhat is the lowest temperature this unit will produce?

Asked 1 year ago by Dannyboy.

• A:Answer Hello, thank you for your inquiry. The lowest temperature of the model DAC120EB8WDB is 17 degrees Celsius. Regards, Apratim

  Answered 1 year ago by DanbyAuthorizedRep

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