Questions & Answers

Name: ecobee - Enhanced Smart Programmable Touch-Screen Wi-Fi Thermostat with Alexa, Apple HomeKit and Google Assistant - Black
Brand: ecobee
SKU: 6500667
Price: 199.99 USD
Availability: InStock
Rating: 4.7 (449 reviews)

ecobee - Enhanced Smart Programmable Touch-Screen Wi-Fi Thermostat with Alexa, Apple HomeKit and Google Assistant - Black

Model:: EB-STATE6L-01; |
SKU:: 6500667

User rating, 4.7 out of 5 stars with 449 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 55 questions

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QuestionDoes this "enhanced" model contain the trim kit that's in the "premium" model?
Asked 6 months ago by Rich.
- Answer Yes
  Answered 1 month ago by Anonymous
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QuestionCan you manually set the heat and air conditioning temperature?
Asked 7 months ago by murphy.
- Answer Yes you can change that anytime you want...
  Answered 1 month ago by mixmaster
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QuestionTouch screen is not working but unit works by Wi-Fi. but whenever we do not have internet connection, we are not able to change temp. How can we setup touchscreen to work.
Asked 8 months ago by Anonymous.
- Answer For assistance with your touchscreen issue, please reach out to ecobee Support. They can help troubleshoot and determine the best solution for your thermostat. You can contact them through the ecobee website https://support.ecobee.com/s/contactsupport or by phone 1-877-932-6233
  Answered 7 months ago by ecobee
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QuestionIf the Wi-Fi stopped working, does the thermostat stop working too? or it can keep working without Wi-Fi?
Asked 9 months ago by Marflor.
- Answer Yes, you can continue to use it like a regular thermostat
  Answered 9 months ago by EcoFriendly69
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QuestionDoes this device switch automatically between heat and cool to control the temp?
Asked 1 year ago by Rich.
- Answer Yes, you can set target temps for hot and cold. They must be at least 5 degrees apart.
  Answered 9 months ago by EcoFriendly69
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QuestionI have a split system downstairs I have a Ecobee but upstairs it a honey well and there no wire running to it . Will this connect to cold temps upstairs?
Asked 1 year ago by Dave.
- Answer I am wondering if you found a solution for this issue? I have the same scenario with my home HVAC, 2 zones, 1 thermostat wired and the other not wired and both connected to a gateway that communicates with the dual zone panel. I would like to use smart thermostats, but not sure which ones would work.
  Answered 2 months ago by Dana
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QuestionCan this thermostat send a “ low temperature alert “ to a mobile phone?
Asked 1 year ago by Dave.
- Answer Yes they will notify you of low temp, high temp and loss of power? They might do more but I have gotten all three at different times while traveling for business.
  Answered 1 year ago by ColinW
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QuestionWill this thermostat work like a humidistat and turn on the air conditioner if humidity gets above a certain level even though ambient temperature is lower than setpoint?
Asked 1 year ago by Humidistatwro.
- Answer Our smart thermostats support common HVAC accessories like humidifiers, dehumidifiers, and ventilators. These accessories can be connected using 2-wire or 1-wire setups depending on their configuration. Smart Thermostat Enhanced, however, supports one-wire HVAC accessories through the PEK+ connector but does not support an accessory and the power extender kit (PEK) at the same time.
  Answered 1 year ago by ecobee
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QuestionDoes this work with Mitsubishi hyper heat pump?
Asked 1 year ago by James.
- Answer Can you get into the details of the Mitsubishi hyper heat pump?
  Answered 4 months ago by user347331
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QuestionIs this Ecobee Enhanced thermostat 5g compatible.
Asked 2 years ago by Crush.
- Answer I have mine running in my house and its all five g as well as my phone don't think it cares.
  Answered 1 year ago by ColinW
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QuestionI leave my Florida home for six months in the summer. I turn my echo mode on my thermostat and set the humidity to 55 percent. When I returned in the fall, I noticed mildew on the furniture and walls. Did I program the echo wrong ?
Asked 2 years ago by sharonlee.
- Answer we set ours at a Carolinas beach home the same way and were getting mildew around the bathroom exhaust fans. Heating man installed better vapor dampers on every fan exhaust hose and problem solved. The bathroom fans have those little crappy plastic flaps even the more expensive ones most times they flip open and stay that way. That allows that humid air to permeate the home causing systems to work harder and sometimes let you down. Simple spring loaded dampers are available and cheap.
  Answered 1 year ago by ColinW
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QuestionI see that the thermostat shows humidity- is there a way to control humidity via the thermostat? Specifically, our house is too humid in the winter and it is affecting our windows… what should our settings look like?
Asked 2 years ago by Nancy.
- Answer Great question! ecobee Smart Thermostat Enhanced will support a single one-wire HVAC accessory so you could add a compatible humidifier or a dehumidifier.
  Answered 2 years ago by ecobee
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QuestionI only have 2 wires will this smart eco thermastat connect to my furnace?
Asked 2 years ago by nan.
- Answer It would be helpful to know what your thermostat is controlling. Please submit pictures. Only two wires for thermostat would have a 24v in and one output. Issue is that youd be without a c, but theres a harness or adapation for that. After that, you'd be left choosing between a fan or heat command. This could be rigged to call for fan only when heat runs and have fan and heat low voltage wired together. Or, you could have radiant heat which is common in the western US.
  Answered 1 year ago by Anonymous
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QuestionDoes this model have a "wire saver" in it? My installer is asking and I could not find the answer in the specs or information provided.
Asked 2 years ago by LynnKaz.
- Answer Without knowing what type of Thermostat you have it hard to answer this question to see if the ecobee is compatible with your current wiring.
  Answered 2 years ago by MarieC
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QuestionWill this work with a Bryant Evolution system made in 2012? They have their own dedicated thermostat wiring system. I wanted a Honeywell but they said I needed a service technician to wire their thermostats to the Evolution system.
Asked 2 years ago by ljwukfan.
- Answer Not actually answering the question. But I have the same system. So interested to know if the OP tried this and did it work? Any compromise in the functionality?
  Answered 1 year ago by Anonymous
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QuestionWill this work with a heat pump system with a whole home humidifier connected which is a using a 6 wire setup now? Also, will this connect to wifi using 5ghz only? My recently upgraded internet service and wifi setup does not have 2.4ghz. Thanks.
Asked 2 years ago by MadatNest.
- Answer yes
  Answered 2 years ago by MerlynF
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QuestionIf my wifi isn’t working, will this thermostat still function?
Asked 2 years ago by Cathy.
- Answer Even without a Wi-Fi connection, your ecobee will still function as a traditional thermostat; it will engage your equipment as needed and maintain your comfort set points.
  Answered 2 years ago by AWFC
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QuestionDoes this model with with a PTAC that has remote? Does this work with Apple Watch? Any suggestions
Asked 2 years ago by Cannabudeez.
- Answer IT WORKS FOR Android AND APPLE.IF YOUR TALKING ABOUT THE ECOBEE Thermostat?.
  Answered 2 years ago by JayR
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QuestionWill this work with a 120V cooling system?
Asked 2 years ago by Shan.
- Answer Yes
  Answered 2 years ago by JayR
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QuestionDoes it work with high voltage
Asked 2 years ago by Dottie.
- Answer ecobee smart thermostats are designed for use with 24 VAC HVAC units.
  Answered 2 years ago by ecobee
  Answer this question

Showing 21-40 of 55 questions

Questions & Answers

ecobee - Enhanced Smart Programmable Touch-Screen Wi-Fi Thermostat with Alexa, Apple HomeKit and Google Assistant - Black

Q: QuestionDoes this "enhanced" model contain the trim kit that's in the "premium" model?

Q: QuestionCan you manually set the heat and air conditioning temperature?

Q: QuestionTouch screen is not working but unit works by Wi-Fi. but whenever we do not have internet connection, we are not able to change temp. How can we setup touchscreen to work.

Q: QuestionIf the Wi-Fi stopped working, does the thermostat stop working too? or it can keep working without Wi-Fi?

Q: QuestionDoes this device switch automatically between heat and cool to control the temp?

Q: QuestionI have a split system downstairs I have a Ecobee but upstairs it a honey well and there no wire running to it . Will this connect to cold temps upstairs?

Q: QuestionCan this thermostat send a “ low temperature alert “ to a mobile phone?

Q: QuestionWill this thermostat work like a humidistat and turn on the air conditioner if humidity gets above a certain level even though ambient temperature is lower than setpoint?

Q: QuestionDoes this work with Mitsubishi hyper heat pump?

Q: QuestionIs this Ecobee Enhanced thermostat 5g compatible.

Q: QuestionI leave my Florida home for six months in the summer. I turn my echo mode on my thermostat and set the humidity to 55 percent. When I returned in the fall, I noticed mildew on the furniture and walls. Did I program the echo wrong ?

Q: QuestionI see that the thermostat shows humidity- is there a way to control humidity via the thermostat? Specifically, our house is too humid in the winter and it is affecting our windows… what should our settings look like?

Q: QuestionI only have 2 wires will this smart eco thermastat connect to my furnace?

Q: QuestionDoes this model have a "wire saver" in it? My installer is asking and I could not find the answer in the specs or information provided.

Q: QuestionWill this work with a Bryant Evolution system made in 2012? They have their own dedicated thermostat wiring system. I wanted a Honeywell but they said I needed a service technician to wire their thermostats to the Evolution system.

Q: QuestionWill this work with a heat pump system with a whole home humidifier connected which is a using a 6 wire setup now? Also, will this connect to wifi using 5ghz only? My recently upgraded internet service and wifi setup does not have 2.4ghz. Thanks.

Q: QuestionIf my wifi isn’t working, will this thermostat still function?

Q: QuestionDoes this model with with a PTAC that has remote? Does this work with Apple Watch? Any suggestions

Q: QuestionWill this work with a 120V cooling system?

Q: QuestionDoes it work with high voltage

Top Rated

QuestionDoes this "enhanced" model contain the trim kit that's in the "premium" model?

QuestionCan you manually set the heat and air conditioning temperature?

QuestionTouch screen is not working but unit works by Wi-Fi. but whenever we do not have internet connection, we are not able to change temp. How can we setup touchscreen to work.

QuestionIf the Wi-Fi stopped working, does the thermostat stop working too? or it can keep working without Wi-Fi?

QuestionDoes this device switch automatically between heat and cool to control the temp?

QuestionI have a split system downstairs I have a Ecobee but upstairs it a honey well and there no wire running to it . Will this connect to cold temps upstairs?

QuestionCan this thermostat send a “ low temperature alert “ to a mobile phone?

QuestionWill this thermostat work like a humidistat and turn on the air conditioner if humidity gets above a certain level even though ambient temperature is lower than setpoint?

QuestionDoes this work with Mitsubishi hyper heat pump?

QuestionIs this Ecobee Enhanced thermostat 5g compatible.

QuestionI leave my Florida home for six months in the summer. I turn my echo mode on my thermostat and set the humidity to 55 percent. When I returned in the fall, I noticed mildew on the furniture and walls. Did I program the echo wrong ?

QuestionI see that the thermostat shows humidity- is there a way to control humidity via the thermostat? Specifically, our house is too humid in the winter and it is affecting our windows… what should our settings look like?

QuestionI only have 2 wires will this smart eco thermastat connect to my furnace?

QuestionDoes this model have a "wire saver" in it? My installer is asking and I could not find the answer in the specs or information provided.

QuestionWill this work with a Bryant Evolution system made in 2012? They have their own dedicated thermostat wiring system. I wanted a Honeywell but they said I needed a service technician to wire their thermostats to the Evolution system.

QuestionWill this work with a heat pump system with a whole home humidifier connected which is a using a 6 wire setup now? Also, will this connect to wifi using 5ghz only? My recently upgraded internet service and wifi setup does not have 2.4ghz. Thanks.

QuestionIf my wifi isn’t working, will this thermostat still function?

QuestionDoes this model with with a PTAC that has remote? Does this work with Apple Watch? Any suggestions

QuestionWill this work with a 120V cooling system?

QuestionDoes it work with high voltage