A:AnswerHello Steve,
The recommendation given of 2oz./Gal. is accurate and it can actually go up to 3 oz./Gal. If you are still experiencing issues with suds, we recommend try upping the solution to 3 oz./Gal. Otherwise, please call us directly at 800.944.9200 and we can assist further!
Matt - Hoover Team
A:AnswerHello 1022jc,
In order to best answer this question, please contact Best Buy Customer Service at (888) 237-8289. Normally, the return policy will require the item to be returned within 30 days of purchase, along with the initial order receipt and or packing slip if it was shipped to you. Thank you in advance!
Matt - Hoover Team
A:AnswerHello Neta,
It is possible that there could be a blockage or clog that is tripping the unit to cut out. In order to better understand what is specifically occurring and to provide further assistance, please contact us directly at 800.944.9200. Thank you!
Matt- Hoover Team
A:AnswerHello,
The Hoover Power Scrub Deluxe Corded Carpet Upright Deep Cleaner comes with a 2 year warranty on both motor and parts. Thank you!
Matt - Hoover Team
A:AnswerYou fill the solution compartment with soap, and the Water compartment with hot water, and it dispenses by itself. Also put a couple table spoons of Table salt in the Dirty Water receiver to keep the suds down. Salt is a lot cheaper than the defoamer solution.
A:AnswerWe recommend vacuuming prior to using the Power Scrub and other carpet deep cleaners. While they do have suction like a vacuum, carpet cleaners are designed to pull up wet messes, stains, water and solution and is not a replacement for regular vacuuming. Thanks, Joseph - The Hoover Team