Questions & Answers

Q: QuestionHi. I have a roomba i7. It is dead. Can I buy any other i7 roomba series to use with the clean base? Wich one is compatible with braava?

Asked 3 years ago by Anonymous.

• A:Answer Hello, We would suggest contacting our customer service for the mentioned issues by going to www.global.irobot.com, choosing your country and contacting us via phone or our e-mail contact form. Otherwise, you can use another I7 with the same Clean Base, but the Braava jet m6 has a separate base.

  Answered 3 years ago by iRobot representative

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Q: QuestionTwo potential issues I need to ask about. Will the camera see upholstered couches and not spray the upholstery and will it recognize a floor power strip.and not spray an electric power strip?

Asked 3 years ago by Anonymous.

• A:Answer It doesn't use the camera for this, but it will be fine. The Mop moves forward to determine that there are no obstructions (couch, power strip, etc.) then backs up and sprays the clear area. It only sprays after it has gone over a clear surface

  Answered 3 years ago by GadgetGuyVerified Purchase

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Q: QuestionDoes the Braava jet M6 cross carpet to clean bathroom? Ie we have carpet in hall between kitchen and bathrooms.

Asked 4 years ago by Wayne.

• A:Answer It wouldn’t go over carpet because it has no way to cover the mop it just avoids it if you have room to make a part where’s its hard wood you can get it to go on the side but it won’t ever go on carpet

  Answered 4 years ago by ryguyVerified Purchase

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Q: QuestionI have regular tile floor, I keep getting error message that I need to realign the mop due not being on solid group. doesn't make sense. Because its all tile, only thing is when I go check on the robot its in between two tile. Is it because of the grout?

Asked 4 years ago by CynthiaG.

• A:Answer Maybe u need to get a different one because my mops on tule and no problem whatsoever

  Answered 4 years ago by ItinocoVerified Purchase

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Q: QuestionCan you use Boma hardwood floor cleaner with this machine? that is what our builder recommended we use when cleaning our engineered hardwoods. Thanks

Asked 4 years ago by Jenny.

• A:Answer Yes! Bona brand hard-floor cleaning solution is perfectly safe to use with the Braava jet m6, and will not void the warranty. Just make sure to follow the recommended mixture instructions (i.e. filling the tank with how many parts solution vs. how many parts water), and also rinse the tank out about once every two weeks at least to avoid residue build-up or streaks.

  Answered 4 years ago by iRobot representative

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Q: QuestionCan I map the house and have it only clean certain areas on a schedule

Asked 5 years ago by Anonymous.

• A:Answer Yes. This is one of my favorite features about this mop. It will map the house and create virtual barriers where it thinks each room stops. If it isn’t 100% accurate, you can move the barriers and then give each room a name so that if you only want a certain area mopped, you can select that room.

  Answered 5 years ago by Aforsher

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Q: QuestionDoes the Braava m6 need distilled water or will regular tap water be okay?

Asked 5 years ago by WNCCaroline.

• A:Answer Distilled is better It leaves less tire tracks after the robot is done moppin but if you haven't purchased the M6 yet i would absolutely stay when 100% away from it until I Robot can get their act together with their most recent and the glac for updates leaving the robots pretty much useless for whoever got the bad updates and they will not get back to you If they do they will promise to roll you back to the previous update and they won't go with robo rock S6 Max or another brand After spending so much money on the I 7 plus rumba and the Bravo M6 just a month and a 1/2 ago my M6 map is pretty much useless because of the newest update it makes my mom take forever to clean and it doesn't clean properly the robot act like it's drunk

  Answered 5 years ago by Flavacali1Verified Purchase

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Q: QuestionIs there one for carpet

Asked 5 years ago by Bosch2234.

• A:Answer The Braava series is just for mopping or dry dusting on sealed hard floor surfaces. There are many Roomba models to choose from based on your vacuuming needs. You can also pair certain Roomba models (Roomba 960, i7, s9) with the Braava m6 so your Roomba and Braava can communicate with each other. This means you can schedule the Roomba to vacuum and the Braava m6 will automatically mop when the Roomba is done.

  Answered 5 years ago by iRobot representative

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Q: QuestionI already have the irobot Roomba i7 . If i purchase the Braava m6, does it have to go back through the annoyingly tedious process of building a map of your home, or will it just use the already saved home map created by the Roomba?

Asked 5 years ago by Jtl323.

• A:Answer yes, you have to go through that stupid build map part again.

  Answered 5 years ago by mmmmmmmVerified Purchase

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Q: QuestionI have natural stone floors that I wash with hot water only. Can this be used without solution

Asked 6 years ago by Diana.

• A:Answer Diana, Yes you can only use water in the M6.

  Answered 5 years ago by iRobot representative

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Q: QuestionYou answered that it works with Alexa, you did not say that it can also work with a android?

Asked 6 years ago by LaCrama.

• A:Answer There is an app that can we downloaded so this product is compatible with an Android phone.

  Answered 5 years ago by MastiffMama

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Q: QuestionHow long will the battery last on a single charge?

Asked 6 years ago by ChromebookDad.

• A:Answer Mine will mop for about an hour then return to base to recharge if it has not finished the job by then.

  Answered 5 years ago by JPS007Verified Purchase

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Q: QuestionDoes it require to be connected to internet to function?

Asked 6 years ago by Lin.

• A:Answer No, but it’s better for the app, that’s how you know when it finish or if it have a trouble.

  Answered 6 years ago by ChuyRocha

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Q: QuestionCan you use this on laminate floor?

Asked 6 years ago by Rosie.

• A:Answer Absolutely

  Answered 6 years ago by iRobot representative

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Q: QuestionDo you have to put water in the mop every time you use it?

Asked 5 months ago by So.

• A:Answer Yes

  Answered 3 months ago by SRAJVerified Purchase

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Q: QuestionCan Bona hardwood cleaner be used in the iRobot-braava jet m6 wi-fi connected robot

Asked 5 months ago by Donna.

• A:Answer Hello Donna, Please check out the following article, which contains all the approved cleaning solutions for our Combo and mopping robots - https://homesupport.irobot.com/s/article/roomba-combo-cleanser Please note, using an unapproved cleaning solution will void your warranty.

  Answered 5 months ago by iRobot Team

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Q: Questionis this product new or refurbished

Asked 6 months ago by Irobot.

• A:Answer Hello, The product is new.

  Answered 6 months ago by iRobot Team

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Q: Questioncan the mop navigate over 3/4 inch high thresholds between rooms?

Asked 6 months ago by kmd45heels.

• A:Answer The maximum height of a threshold that all Roomba models can transition over, when performing a cleaning cycle, is ⅝ in (1.6 cm). So if the threshold is higher than that, the robot may get stuck.

  Answered 6 months ago by iRobot Team

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Q: Questionwhat is the wattage on this model?

Asked 9 months ago by MaheshR.