Questions & Answers

Q: QuestionWhat is the response time of this monitor?

• A:Answer This monitor has a response time of 1 ms.

Q: QuestionWhat is the maximum resolution of this monitor?

• A:Answer The maximum resolution of this monitor is 2560 x 1440.

Q: QuestionHow many HDMI ports does this monitor have?

• A:Answer This monitor has 2 HDMI ports.

Q: QuestionWhat is the contrast ratio for this monitor?

• A:Answer This monitor has a contrast ratio of 1,000:1.

Q: QuestionDoes this monitor support HDR?

• A:Answer Yes, this monitor supports HDR.

Q: QuestionCan I rotate this monitor to portrait mode?

• A:Answer Yes, you can rotate the monitor to portrait mode.

Q: QuestionWhat type of panel does this monitor use?

• A:Answer This monitor uses an IPS panel.

Q: QuestionDoes this come with everything that was included originally? Original boxing? Also, since it was factory refurbished, is there a manufacturer warranty or other warranty on it? Thanks!

Asked 5 years ago by Jay.

• A:Answer Listed as included are the following: LG Geek Squad Certified Refurbished UltraGear 27" IPS LED QHD FreeSync Monitor with HDR, 2 x HDMI cable, DisplayPort cable, SuperSpeed USB cable. It comes with a 90 day warranty through Best Buy. ^CP

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this monitor have full USB connectivity to a laptop and not only for charging?

Asked 1 month ago by MSB1.

• A:Answer Hello there. Thank you for your inquiry regarding the LG UltraGear Monitor Model 27GL850-B. We understand your question about the full data connectivity of the USB ports. Yes, this monitor provides full USB data connectivity, not just charging. The monitor features: 1 x USB Up-stream (ver 3.0) port: This port connects directly to your laptop using the included USB A to B cable. This link allows your laptop to communicate with the monitor's built-in hub. 2 x USB Down-stream (ver 3.0) ports: Once the Up-stream connection is made, these ports on the monitor function as a standard USB 3.0 hub, allowing you to connect peripherals like a keyboard, mouse, or flash drive directly to the monitor, and they will connect to your laptop for data transfer. https://www.bestbuy.com/product/lg-geek-squad-certified-refurbished-ultragear-27-ips-led-qhd-freesync-monitor-with-hdr-black/JCQ6H94P7Z If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionI have a Macbook Pro 2016 and have heard that HDMI only has 30hz refresh from the Mac. Do I have to have a dock to go displayport or use USB 3 to get the 144hz. I want to hook up both my work Macbook and home HP laptop and easily switch between them.

Asked 5 years ago by JoeCool.

• A:Answer Please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA. ^Daphane

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionHello, I was wanting to get information on this monitor. I see it's refurbished and was wondering if there is any background information on it.

Asked 6 years ago by Tyler.

• A:Answer Unfortunately information regarding why the unit was refurbished is not listed. Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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