A:AnswerHi there. Thank you for your inquiry about the LG 34WQ500-B UltraWide Monitor. Yes, this monitor can work with two devices simultaneously, thanks to its Dual Controller feature. This allows you to control two devices, such as a computer and a smartphone, using one keyboard and mouse. You can also manage the screen setup via the OnScreen Control (OSC) feature. https://www.lg.com/us/monitors/lg-34wq500-b-ultrawide-monitor#pdp_specs For more information or assistance with setup, please send us a private message on Social Media @LGUSSupport. We’re happy to help! —Renzo
A:AnswerHi there! Thank you for your question. We understand you're asking about the screen dimensions for the LG 34SR60QC-B Ultrawide Monitor.
The screen dimensions of this monitor (from left to right and top to bottom) are as follows:
Width (Left to Right): 31.9 inches
Height (Top to Bottom): 14.5 inches (without the stand)
If you need further details or assistance, feel free to send us a private message on Social Media @LGUSSupport, and we'd be happy to help!
https://www.lg.com/us/monitors/lg-34sr60qc-b-ultrawide-monitor#pdp_specs
We appreciate your interest in LG products! —Renzo
A:AnswerHello there, Raul. Thank you for your follow-up question. We understand you're asking about the contents of the box for the LG 34SR60QC-B Ultrawide Monitor, including the monitor itself.
In the box, you will find:
The Monitor Itself – The LG 34SR60QC-B Ultrawide Monitor.
HDMI Cable – For connecting the monitor to your devices.
Remote Control – To easily adjust your settings.
Stand – Included to mount the monitor.
https://www.lg.com/us/monitors/lg-34sr60qc-b-ultrawide-monitor#pdp_specs
If you need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you. We're here to help!
—Renzo
A:AnswerHello.
PBP (Picture-by-Picture) is a function on a monitor that splits the monitor's screen in two so you can view two external video input sources (i.e. two laptops or other devices) simultaneously on the monitor. The LG 34" MyView Smart Monitor WQHD Curved Screen 100Hz with webOS, Model # 34SR60QC-B, does not support PBP, so you cannot view two laptops simultaneously on the monitor...^Ivan.
A:AnswerHi there, Mikhail.
Thank you for reaching out to us! We understand you’re looking to find out if the LG UltraWide Monitor, Model 34SR60QC-B, can be mounted to a bracket. We’re happy to inform you that this monitor is indeed wall mountable and supports the VESA Wall Mount Standard of 100mm x 100mm.
If you need assistance with mounting options or recommendations for brackets, please send us a private message on Social Media @LGUSSupport, and we’d be glad to help further.
https://www.lg.com/us/monitors/lg-34sr60qc-b-ultrawide-monitor#pdp_specs
We appreciate your time and look forward to assisting you!
—Renzo
A:AnswerHi there! Thank you for your question regarding the VESA compatibility of the 34SR60QC-B.AUS. While the specifications indicate a VESA 100x100 compliant pattern, it’s essential to ensure that the mounting holes align correctly with your monitor arm. If you’re finding that the alignment isn’t precise, consider using a VESA adapter plate, which can help bridge the gap and provide a secure fit for your monitor arm. If you need further assistance or have more questions, please send us a private message on Social Media @LGUSSupport, and we’ll be happy to help!
We appreciate your inquiry!
—Avril
A:AnswerHello there, thank you for considering our LG UltraWide Monitor, Model 34SR60QC-B.AUS! We understand that purchasing the right monitor is important. If you purchased the monitor directly from the LG website and decided it wasn’t the right fit, you would need to follow the return policy from LG's official site. Typically, LG offers a return period during which you can send the product back for a full refund, depending on the terms of sale.
As for trading it in or returning it to Best Buy, since the monitor was purchased directly from LG, you would not be able to return or exchange it at Best Buy. However, Best Buy has its own trade-in program where you may be able to receive store credit for your monitor, though the amount would vary based on their assessment of the device.
To better assist with the return process or answer further questions, please send us a private message on social media @LGUSSupport, and we’ll be happy to guide you!
—Renzo
A:Answer@Tgulewicz, what do you mean it’s not a real computer monitor? Why are you lying and spreading misinformation? This is a real computer monitor. What are you even talking about?
A:AnswerHello there, Hancho! Thank you for your inquiry. To determine if the 34SR60QC-B.AUS Smart Monitor supports Bluetooth, please check the Wireless Module Specification in your user manual. This section will indicate whether Bluetooth functionality is available and if it can be used with the Magic Remote.
If you have any further questions or need assistance, feel free to send us a private message on Social Media @LGUSSupport. We're here to help, and we appreciate your understanding!
—Avril
