Questions & Answers

Q: QuestionIs this monitor compatible with NVIDIA G-SYNC?

• A:Answer Yes, this monitor is officially validated by NVIDIA as G-SYNC Compatible.

Q: QuestionWhat type of panel does the LG monitor use?

• A:Answer This monitor uses an IPS panel.

Q: QuestionWhat is the maximum refresh rate supported by this monitor?

• A:Answer The maximum refresh rate supported is 240Hz.

Q: QuestionWhat is the response time of this LG monitor?

• A:Answer This monitor has a 1ms (GtG) response time.

Q: QuestionHow many HDMI ports does this monitor have?

• A:Answer This monitor has 2 HDMI ports.

Q: Questionis this compatible with a ps5? is the hdmi 2.1?

Asked 2 years ago by monitor.

• A:Answer Thank you for your interest in the LG 27" UltraGear™ QHD 1ms 240Hz Gaming Monitor with NVIDIA® G-SYNC® Compatible (27GR83Q-B) model. Yes, the LG 27GR83Q-B monitor is perfect for PS5 gamers because it is compatible and has HDMI 2.1 port. With the HDMI 2.1 port, it allows for a 120Hz 4K UHD downsampling mode, making it flexible for games consoles like the PS5. It also supports Adaptive-Sync, enabling Nvidia G-SYNC Compatible and AMD FreeSync Premium technologies to be used with a 48-240Hz variable refresh rate range plus LFC.You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-27GR83Q-B.AUS. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this monitor have vrr?

Asked 2 years ago by Erickp.

• A:Answer In the monitors settings you can enable extended bet.

  Answered 1 year ago by ReviewVerified Purchase

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Q: QuestionCan the monitor rotate?

Asked 2 weeks ago by J.

• A:Answer Yes - it rotrates

  Answered 2 weeks ago by JWkatyVerified Purchase

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Q: Questionis this monitor compatible with a Apple MacBook Pro?

Asked 2 months ago by BC.

• A:Answer So long as you have the necessary adapter for your laptop to display a DisplayPort or HDMI output, yes, this monitor is compatible with a Apple MacBook Pro.

  Answered 1 month ago by HaroldVerified Purchase

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Q: QuestionWhat generation of DP does this support? HDMI gen is listed but DP gen isn’t?

Asked 4 months ago by Gerald.

• A:Answer Hello there, Gerald. We understand your inquiry about the DisplayPort version on the LG 27GR83Q-B monitor. This unit supports DisplayPort 1.4 with DSC (Display Stream Compression), allowing it to handle the monitor's resolution and refresh rate. https://www.bestbuy.com/product/lg-ultragear-27-qhd-240hz-1ms-nvidia-g-sync-compatible-and-amd-freesync-premium-with-displayhdr-400-black/JJ8VPZRS8X If you have any further questions or require assistance with your monitor, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

  Answered 4 months ago by LG Digital Customer Care

  
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Q: QuestionWhat power adapter does the monitor come with?

Asked 7 months ago by Chris.

• A:Answer Hi there, Chris. Thank you for sharing your inquiry with us. We understand that you're asking about the power adapter that comes with your 27GR83Q-B monitor. Your LG 27GR83Q-B monitor comes with an external power adapter. It accepts an input voltage of 100-240V at 50/60Hz, which makes it suitable for worldwide use. The monitor itself has a typical power consumption of 50W and a maximum of 55W. https://www.bestbuy.com/site/lg-ultragear-27-qhd-240hz-1ms-nvidia-g-sync-compatible-and-amd-freesync-premium-with-displayhdr-400-black/6555703.p?skuId=6555703 Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

  Answered 7 months ago by LG Digital Customer Care

  
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Q: QuestionWhats the length and height of the monitor?

Asked 8 months ago by AAAA.

• A:Answer The screen size of this monitor is 27 inches (measured diagonally), and the complete height of this monitor (including the stand) is 22.7 inches, 14.6 inches without the stand. It's width is 24.2 inches, and it's depth is 10 inches. The monitor's depth without the stand is 2 inches.

  Answered 1 month ago by HaroldVerified Purchase

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Q: QuestionWith what cables come with ?

Asked 9 months ago by Anonymous.

• A:Answer A Display Port Cable, HDMI Cable and a USB A to B cable are included with the 27" UltraGear™ QHD 1440P 1ms 240Hz Gaming Monitor with NVIDIA® G-SYNC® Compatible, Model # 27GR83Q-B...^Ivan.

  Answered 9 months ago by LG Digital Customer Care

  
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Q: QuestionHow do I turn on HDR? The setting is ON within my xbox series X but on the monitor display under FPS settings it shows HDR is OFF.

Asked 9 months ago by Dano.

• A:Answer Hello there, Dano. Thank you for your question about the LG UltraGear 27" QHD 240Hz Gaming Monitor, model 27GR83Q-B. We understand your inquiry and are happy to assist! To fully enable HDR on your Xbox Series X with this monitor, there are a few steps to ensure both devices communicate HDR properly: Use a high-speed HDMI 2.0 or higher cable and connect it to one of the monitor’s HDMI ports. On your Xbox, go to Settings > General > TV & display options, then select 4K TV details to confirm HDR is supported. Make sure "Allow HDR" is enabled in Xbox Settings > Video modes. On the monitor itself, press the joystick button under the center of the screen, go to Menu > Game Adjust > HDR, and confirm that HDR is set to "ON". Note: HDR content will only activate when an HDR-compatible game or app is running. In other modes (like the FPS counter or home screen), it may still show as “HDR OFF” until active content triggers it. If it still doesn’t display HDR as active, please try switching the HDMI port or using the DisplayPort connection from a PC that supports HDR to test further. https://www.bestbuy.com/site/lg-ultragear-27-qhd-240hz-1ms-nvidia-g-sync-compatible-and-amd-freesync-premium-with-displayhdr-400-black/6555703.p?skuId=6555703 For more help, feel free to send us a private message on Social Media @LGUSSupport. We’re here to assist you every step of the way! —Renzo

  Answered 9 months ago by LG Digital Customer Care

  
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Q: QuestionAm I able to move the monitor up and down while it is on its stand?

Asked 11 months ago by Shane.

• A:Answer Yes

  Answered 9 months ago by Marcelo

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Q: QuestionSince ps5 is Nvidia based will video quality and enhancements be super compatible?

Asked 1 year ago by Dak.

• A:Answer Hi, Dak. Thank you for reaching out regarding LG Monitor (27GR83Q-B) model. This unit is equipped with an IPS panel, which delivers excellent color accuracy and wide viewing angles, making it a great choice for gaming. However, the PS5 uses a custom AMD RDNA 2 GPU rather than an Nvidia-based one, so the compatibility isn’t based on Nvidia technologies like G-Sync. While Nvidia-specific features like G-Sync won't apply to the PS5, the console does support HDR, 4K output, and 120Hz refresh rates, which the 27GR83Q-B is capable of handling. You'll still get great video quality, with the monitor’s high refresh rate and color accuracy making the most of the PS5's graphical capabilities. For more information, you may visit https://www.lg.com/us/monitors/lg-27gr83q-b-ultragear-monitor. If you're focused on getting the most out of the video quality and enhancements, make sure you're connecting through HDMI 2.1 to fully unlock features like 4K at 120Hz. Let us know if you need any more information or tips. Please send us a private message on social media @LGUSSupport. We're here to help. ^Juvy

  Answered 1 year ago by LG Digital Customer Care

  
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Q: Questiondoes this monitor have audio?

Asked 1 year ago by Anonymous.

• A:Answer Hi, there. Thank you for reaching out about the LG Monitor (27GR83Q-B) model. This specific model does not come with built-in speakers, so it does not have audio output directly from the monitor. If you need audio, we recommend using external speakers or a headset connected to your device. For more information about the product, you may visit https://www.lg.com/us/monitors/lg-27gr83q-b-ultragear-monitor. If you need further assistance with setup or connections, feel free to send us a private message on social media @LGUSSupport, and our team will be happy to help you. We appreciate your inquiry and are here to assist. ^Juvy

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionCan you you a mount to mount it on a wall?

Asked 1 year ago by Mount.

• A:Answer If you had a wall mount, yes you could mount this to a wall.

  Answered 9 months ago by ilovemygirlfriend1562Verified Purchase

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Q: QuestionWhat is the difference between QHD 400 Black and QHD, compared to the 180 Hz ultra gear monitor? Is there pros and cons to it?

Asked 1 year ago by QHD.

• A:Answer Hi. The 'QHD' in the title for the LG UltraGear™ 27" QHD 240Hz 1ms NVIDIA G-SYNC Compatible and AMD FreeSync Premium with DisplayHDR 400 - Black, Model # 27GR83Q-B, is for the monitor's resolution. QHD is short for Quad HD which is a resolution of 2560 x 1440. The VESA DisplayHDR™ 400 is a minimum rating of the standard for HDR-compatible displays which means the display is HDR-compatible at 400 nits (cd/m­²). Video Electronics Standards Association (VESA) is an organization that sets industry standards for computer displays...^Ivan.

  Answered 1 year ago by LG Digital Customer Care

  
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