Questions & Answers

Q: QuestionDoes the Geek Squad Autotech installation come with a warranty?

• A:Answer Yes, the Geek Squad Autotech's workmanship is warrantied for life.

Q: QuestionAre there any additional costs besides the installation service?

• A:Answer Yes, a $5 material charge per vehicle applies at the time of installation, and additional costs for vehicle-specific parts or accessories may range from $10 to $100.

Q: QuestionWill the technician test the system after installation?

• A:Answer Yes, the technician will perform a post-installation checklist, test all functions, and demonstrate the video system's features.

Q: QuestionHow do I redeem my installation service and schedule an appointment?

• A:Answer After ordering, you'll receive a redemption email with a key code to validate your order. You can then call your nearest installation center to schedule an appointment.

Q: QuestionIs the hardware for the overhead video screen included in the installation service?

• A:Answer No, the installation service does not include the hardware. You need to provide the video system.

Q: QuestionWhat will the Geek Squad Autotech do during the installation?

• A:Answer The Geek Squad Autotech will install the overhead or headrest video system, connect and conceal the wiring, and integrate your mobile video device into the vehicle's audio system.

Q: QuestionWill you install anybodys overhead dvd players or just the ones you sell?I found the same one that you sell significantly cheaper than your internet price.

Asked 12 years ago by Anonymous.

• A:Answer Even if you purchased the equipment elsewhere, we'd be glad to help you install it! For detailed pricing and service availability information though, make sure to speak with an auto tech at your local Best Buy store.

  Answered 12 years ago by AaronGS

  Helpful (6)Unhelpful (0)ReportAnswer this question

Q: QuestionMy surface pro tablet works fine, however when it slipped off the side table the glass broke and spiderwebbed. Are you able to extract the current glass screen and replace with a new glass screen? And what is the price range of that type of repair? Thank

Asked 1 year ago by Lee.

Q: QuestionCan you replace the broken screen glass on my surface pro?

Asked 1 year ago by Tonja.

Q: QuestionHow to schedule an appointement at a specific Best But location,

Asked 4 years ago by Anonymous.

Q: QuestionDo you repair overhead projectors?

Asked 4 years ago by Mitzzi13.

Q: QuestionI have a 17" overhead monitor, 2 headrest tvs and 2 sunvisor tvs what do I need to purchase for this install and how much

Asked 4 years ago by Quik.

Q: QuestionWill you install a pair of headrest monitors that weren't purchased from Bestbuy?i purchased a pair of headrest monitors/DVD players from Amazon. Will you install them for me? If so, what would the insulation fee be? Thanks

Asked 10 years ago by Mike.

Q: QuestionAre there any discounts for the install for items purchased from BestBuy?If I purchase the dual headrest DVD, is there any discount on the install? Also, do you charge the fee for each headrest or is the install for both?

Asked 11 years ago by DJ Ice.

Q: QuestionWhich headrest would I Need for a 2011 Nissan Maxima with all black interior? Estimate with installation? I do want wireless headphones as well.

Asked 11 years ago by Gammarho.