A:Answer Hello, there! I can definitely understand wanting to know more before making a purchase. In accordance with our Return & Exchange Policy: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014, "products with 300 or greater watt hour capacity, golf carts, utility terrain vehicles, electric bikes, electric mopeds and plumbing items" are considered non-returnable once purchased. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for more information.
