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  • My Best Buy Total™
  • Lots and lots and lots of SQU Geek SQUAD Your tech is protected. Enjoy peace of mind knowing you're covered if the unexpected happens.
  • My Best Buy Total™
  • Back. My Best Buy Total™ - Yearly Membership.

My Best Buy Total™ - Yearly Membership

SKU:
6535811
$199.99
Page Showing 81-100 of 493 questions
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  • Questionhow to file a claim?

    Asked by Dan.

    • Answer Hello, Dan and thank you for your question. It's important to know who to contact when things go wrong. Customers who need assistance with their My Best Buy Total membership or with an order can reach out to our team on social media for assistance. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).

      Answered by Memberships Expert Team

  • QuestionDoes this membership cover major appliances?

    Asked by Anonymous.

    • Answer Yes

      Answered by TW01

  • Questionis my washer covered that was purchased 5 years ago

    Asked by Anonymous.

    • Answer Hello! Thank you for your question about the coverage of previously purchased items with the My Best Buy Total membership. Qualifying items must be purchased during the membership period in order to be covered. For more information on the protection plans covered by the My Best Buy Total membership, please visit https://www.bestbuy.com/memberships.

      Answered by Memberships Expert Team

  • QuestionNeed laptop unlocked forgot password

    Asked by Steve.

    • Answer Hello! Thank you for taking the time to share your experience with your My Best Buy Plus™ membership. We value your membership and appreciate you bringing this to our attention. We're here to help clarify any questions or address any concerns you might have. Please contact us on Facebook (@BestBuy), Instagram (@BestBuy), or X (@BestBuySupport) and mention your My Best Buy Plus™ review so we can provide the best assistance. Thank you!

      Answered by Memberships Expert Team

  • Questionhow to cancel

    Asked by Anonymous.

    • Answer i dont have membership

      Answered by Anonymous

  • QuestionEND MEMBERSHIP AT RENEWAL DATE

    Asked by Anonymous.

    • Answer Hello. Thank you for your review and feedback. We are saddened to hear you have chosen not to renew your My Best Buy Total membership. While there are a ton of benefits, we know it may not be for everyone at every point in time. Our membership is a renewed yearly membership, which renews at the end unless you contact us to cancel it. This is gone over at the time of sale for the membership and is in the Terms and Conditions of the membership. For more information on your membership terms, please visit https://www.bestbuy.com/memberships. lf you need assistance in canceling the membership, please reach out to our team on social media. We can be found at Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).

      Answered by Memberships Expert Team

  • QuestionCan I upgrade from best buy plus to best buy total plan?

    Asked by Jeff.

    • Answer Hello! You should be able to upgrade your My Best Buy Plus membership to the My Best Buy Total membership. You can do so by contacting our team on social media for assistance. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).

      Answered by Memberships Expert Team

  • QuestionI don't want to renew my Best Buy membership automatically. How do I prevent Best Buy from charging me?

    Asked by Terri.

    • Answer To stop Best Buy from charging you again, turn off auto-renewal before your renewal date. You can do it in the app or website: 1. Sign into your Best Buy account 2. Go to Account → Plans & Subscriptions 3. Select your membership (My Best Buy Plus or Total) 4. Choose Manage Membership 5. Turn off Auto-Renew or select Cancel Membership and follow the prompts If the app or website gives an error, call Best Buy directly at 1-888-237-8289 and ask them to disable renewal.

      Answered by Wooh

  • Questionhow do I cancel my total membership?

    Asked by KC.

    • Answer Hello, KC. We know it's important to know how to cancel your My Best Buy Total membership. You can do so via your online account under the memberships tab, or you can contact our team on social media for assistance. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).

      Answered by Memberships Expert Team

  • QuestionI do not want to renew my membership next year. What need to be done to stoop any renewal of membership?

    Asked by Anonymous.

    • Answer As part of how the My Best Buy Total™ membership functions, such as offering up to 2 years of protection on qualifying purchases, so long as you stay a member, we do not offer the ability to disable auto-renewal on the membership. We will notify you typically 30 days prior to renewal if you wish to cancel at that time. Additionally, we do offer the ability to cancel the membership after renewal, for either a full refund or prorated refund, depending on certain criteria. For more information and support, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). We'd be happy to help.

      Answered by Memberships Expert Team

  • Questionhow do i cancel

    Asked by jac.

    • Answer We're sad to hear you're not happy with your My Best Buy Total™ membership. The benefits include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, up to 2 years of protection on qualifying purchases, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.

      Answered by Memberships Expert Team

  • QuestionHow do I cancel automatic renewal?

    Asked by Chuckie.

    • Answer Hello. Due to how the membership functions, such as the up to 2 years of protection on qualifying items, the My Best Buy Total™ membership does not offer the option to turn off automatic renewal. This ensures the membership does not lapse and result in your protection plans cancelling. We will notify you typically 30 days before renewal if you wish to cancel, as well as offering cancellation options after renewal. Check under section14 here for more information: https://storage.bestbuy.com/geeksquad/terms/bestbuy_total/bby_total_2026_01_01_to_present_english.pdf If you have additional questions, You may contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy question. We'd be happy to help.

      Answered by Memberships Expert Team

  • Questionhow do i cancel my membership?

    Asked by Mike.

    • Answer We're sad to hear you're not happy with your My Best Buy Total™ membership. Please keep in mind that cancelling your membership will cancel any protection plans currently active from the membership. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.

      Answered by Memberships Expert Team

  • QuestionDOES THE MEMBERSHIP INLCUDE STUP OF NEW TV PURCHASE? WITH SOUNDBAR?

    Asked by BBBB.

    • Answer While your My Best Buy Total™ does not include free in-home setup, it does include many discounts on services in-home. Connect with our Geek Squad teams here for more information: https://www.bestbuy.com/site/electronics/services/pcmcat1528819595254.c?id=pcmcat1528819595254

      Answered by Memberships Expert Team

  • QuestionAre product that are purchased from bestbuy.com but listed as sold and ship by another company covered by TOTAL? As an example, the DGX Spark from nvidia SKU: 12377930

    Asked by JohnK.

    • Answer Only items shipped and sold by Best Buy may be eligible for the included protection plans with your My Best Buy Total membership. Marketplace items from third party sellers on BestBuy.com are excluded from these plans. See more here: https://www.bestbuy.com/site/best-buy-membership/best-buy-protection/pcmcat1608643232014.c?id=pcmcat1608643232014

      Answered by Memberships Expert Team

  • QuestionDoes the plan include data transfer from an old to new computer?

    Asked by LNB1.

    • Answer Hello, LNB1. Thank you for your question. The My Best Buy Total membership includes PC setups, hardware installations, virus removal, and data back up and transfers. If you need assistance in setting up an appointment with your local Geek Squad, please reach out to us on social media via the following: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). You can also create an appointment by visiting https://www.bestbuy.com/service-triage/home

      Answered by Memberships Expert Team

  • QuestionWhat does it mean there a message that says "There is an issue with your Credit Card. To keep your brnefits, update your payment method now". My renewal Date is 6/1/26. Thank you.

    Asked by Anonymous.

    • Answer It usually means the card you have on file couldn’t be charged for your membership’s upcoming billing cycle, even if your renewal date is still a ways out. Best Buy sends that alert so your benefits don’t get interrupted, and you can update your payment info anytime at bestbuy.com under your account. If you want someone to take a closer look at your membership specifically, reach out to Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review so the team can help quickly.

      Answered by Memberships Expert Team

  • QuestionAre appliances covered?

    Asked by Paula.

    • Answer Yes. The payment shown is annual payment not a one time thing.

      Answered by MarinaH

  • QuestionHow do I cancel membership

    Asked by Jon.

    • Answer Hello, Thank you for your question. It can be necessary to cancel a membership. You can do so online via your account under your membership tab, or you can reach out to our team on social media for assistance. Our team can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)

      Answered by Memberships Expert Team

  • Questiondoes my best buy total cover software repairs on phone 24/7

    Asked by Anonymous.

    • Answer My Best Buy Total™ does include 24/7 tech support for your devices. Connect with a Geek Squad Agent here: https://www.bestbuy.com/services/remotesupport

      Answered by Memberships Expert Team

Page 5, Showing 81-100 of 493 questions

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