A:AnswerHi there,
I can help with that. With Wi-Fi you are able to preheat, monitor and adjust cook time and temperature of your oven, right from your smartphone through the SmartThings™ App.2. Thank you for choosing Samsung. ^Brad
A:AnswerHi KB,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless steel.
The range is not equipped with a downdraft system. It does, however, have a vent for the oven at the back end of the cooktop.
I have shared the user manual link below. Please click on the link and turn to page 21 for the overview of the range.
https://downloadcenter.samsung.com/content/UM/202103/20210322170107572/NE63T811_AA_DG68-01212A-04_EN-MES-CFR_210315.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144397553
Leo
A:AnswerGreetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless steel.
The range can be used on both Android and Apple devices. I have shared the user manual link below. Please access the link and turn to page 35 to install and connect the range remotely.
https://downloadcenter.samsung.com/content/UM/202103/20210322170107572/NE63T811_AA_DG68-01212A-04_EN-MES-CFR_210315.pdf
I have also shared a link to assist you with SmartThings.
https://www.samsung.com/us/support/answer/ANS00078849/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144414957
Leo
A:AnswerHello.
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant on what voltage is needed. Regarding your Power Source would be 240V/208V/60 Hz/40A
Here is the link for further assistance.
https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/freestanding/pd/ne63t8111ss-aa/pdf/NE63T8111SS_V3.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144313790
^Camille
A:AnswerAt first i thought it was a " gimmick" but when something is on the stove you can remotely shut off or turn on the stove,your phone gets notifications when the unit is on or off..a good safety feature
A:AnswerI'm happy to help with this, M! First, here is a link (https://bit.ly/3DtBnTX) to the installation manual for this model. Beginning on page 2 you can find detailed information about the location requirements for this model. ^Jecca
A:AnswerHi there, Froggy! We really appreciate you sharing your thoughts on this range. The safety of our customers is very important to us. Because the oven is capable of producing so much heat, the safety feature that shuts the oven off when the door is left open cannot be turned off. ^Jecca
A:AnswerThant's an interesting question. While we would definitely recommend trying to clean up any spills as soon as they happen, this likely would not cause any permanent damage to the unit. Depending on what the liquid was that spilled over, it will likely dry on the outside of the unit if it is not cleaned up immediately. ^Jecca
A:AnswerGreat question, Newton! There are many things to consider when deciding which cookware to use, including size, shape, and material. But we've got you covered with this helpful guide: https://bit.ly/3hYWpBW. It has everything you need to know about using different types of cookware with your cooktop. ^Jecca
A:AnswerI'm happy to help with this! This link (https://bit.ly/2Y3xnXd) can walk you through all the possible causes of uneven cooking in the oven. ^Jecca
A:AnswerClick on the Timer/Off button. Press the number to designate the minutes you want to set. For example, press "5" for 5 minutes. Press Start. Pretty intuitive.
A:AnswerNo water line needed. The steam clean feature means that you pour a cupful of tap water into the bottom of the unit and press steam clean on the control panel.
A:AnswerYes, the face panel is an LED panel. All of the features are lit up and easy to see. When you aren't using it, it dims them. Simply touch the panel to wake it up.
A:AnswerSpecification of this stove in Best Buy says this stove is not capable of doing a downdraft as it lacks downdraft ventilation. However I see that Samsung's response little misleading for this question. The answer seem to be more generic than for this specific stove.
