A:AnswerI was there for an hour; but not all of that time was allocated to transfer. Really depends on the amount of data needing to be transferred. In addition to the straight data transfer between phones, she also backed everything up to my iCloud and assisted me in setting up my facial recognition for an additional layer of security.
A:AnswerI have used Best Buy numerous times for both IPhones and laptop issues. You can setup appointment by phone, on-line or by simply walking into a store. Once you have an appointment, you will receive an immediate email explaining the process and listing the items to bring (if physical) or for you to complete prior to appointment. Very straightforward and easy.
A:AnswerCall the number listed for Geek Squad or walk into the store to make appt. When I have had to drop off a phone or laptop for repair I call them and then drop off. You will receive an email explaining process and any physical items to bring or to backup device.
A:AnswerThat happened to me. I could not remember my Apple account password which was required when transferring data between IPhones. (I had used my thumbprint for years). Sat in my car frantic before entering store. The Geek Associate was excellent and helped me reset password so she could get into account. Whew. My stress just melted away!
A:AnswerI would go on-line and search for it. If you are not successful, I’m sure you could call customer service to a Best Buy whose number you can find and they will be happy to assist. They really make you feel like a valued “family member.”
A:AnswerI would assume that you would need to add your husband’s name as authorized pick-up person. They take security seriously and would not let any random person collect your property.
A:AnswerCall customer service or go in to your local store. That’s in fact what I did a few weeks ago. I was able to get an appointment in an hour on the same day. I left to run an errand so it was very convenient. You will also receive an email listing the items you need to complete before your appointment so my hour wait was put to good use.