Questions & Answers

Q: QuestionIf I buy a hotspot device and plan for simple mobile will the geek squad setup and activate it for me

Asked 2 years ago by Dav.

Q: QuestionI was gifted a new cell phone (not purchased from best buy) and can not set it up or program it. Do you have a service that does this and how much does that cost?

Asked 2 years ago by Missy.

Q: QuestionDo you provide in home setup

Asked 2 years ago by Anonymous.

• A:Answer Yes they do..are a Total Tech Member.? Not sure if they do home visits if you are not one..

  Answered 2 years ago by NanartVerified Purchase

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Q: QuestionCan geek squad set up my new MacBook Air if my old MacBook Pro is completely broken & I don’t have an external backup. Can it be set up using my iPhone 11 Pro? Also can I set it up without transferring my photos? Want to save on storage. Thanks

Asked 2 years ago by LINZER33.

Q: QuestionI bought a new phone through Best Buy and got it shipped to my house. Will you set it up if I bring it back? Will I need to make an appointment?

Asked 2 years ago by Laney.

Q: QuestionI want to buy a new pixel 7 pro from best buy online. I intend to start new service with it. I also want to byop (bring your own phone) to add a second line to the account and get the better package that includes more than one line. How do I do this?

Asked 2 years ago by ChristiTheGreat.

Q: QuestionHi, I reseted my iPhone XR and it’s now saying “an update is required to activate this phone” and I don’t have no computer to update my phone or use iTunes. Can I bring it to a nearby store so they can help me?

Asked 2 years ago by Amyas.

Q: QuestionDo I need an appointment to get help setting up a TCL Flip 2 on Tracfone?

Asked 3 years ago by Marge.

Q: QuestionDo I have to buy Roku from Best Buy in order for Geek Squad to set it up for me in my house

Asked 3 years ago by KalK.

Q: QuestionDo you guys fix iphone 13 pro max rear camera lens from being shattered? If so, how much does that cost? I also am under applecare services

Asked 3 years ago by marla.

Q: QuestionHow much to install a Video card (not purchased at BestBuy) into a computer (iBuyPower) purchased at bestbuy approximately 2 years ago for which the video card died (2080 Super).

Asked 3 years ago by Anonymous.

Q: QuestionIf i buy a new iphone can you connect it to xfinity using my current xfinity phone number?

Asked 3 years ago by stan.

Q: QuestionMy iPad couldn’t be fixed so I had to buy a new one do I have to give the old one in to get my new one?

Asked 3 years ago by Britb.

Q: Questionwill geek squad set up my new kindle

Asked 3 years ago by Anonymous.

Q: QuestionWill Best Buy replace your phone if your phone will not update and it stopped your service

Asked 3 years ago by Jada.

Q: QuestionI have total tech and need to activate a cell phone a Trac Smart phone. I need an appointment with Total Tech

Asked 3 years ago by LaurieP.

• A:Answer Yes make an appt with Gerk Squad

  Answered 3 years ago by denaew

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Q: QuestionI bought a new Moto power G phone and when put the sim card in with the tray it fell in side the phone and i have tried to get it out it well not come out any help

Asked 3 years ago by catlover.

Q: QuestionIf I come in and buy a printer and bring my laptop with me will somebody be able to set it up for me? Thank you

Asked 3 years ago by Lor.

• A:Answer Yes

  Answered 3 years ago by AppleVerified Purchase

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Q: QuestionRecieved fossil gen 5 smartwatch as gift. Will best buy help set it up in the store? Was purchased from them.

Asked 4 years ago by Rene.